Advantage Home Construction Insurance Opiniões 88

TrustScore: 4.5 em 5

4,4

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Classificada 5 em 5 estrelas

Fantastic service Danny our inspector was always professional ,easy to contact and was always on hand to offer advice if needed Highly recommended Paul @stonewell homes ltd

A empresa respondeu

Classificada 5 em 5 estrelas

I had such a great experience with Josh! He was reassuring and responsive. My issue, which had been caused by an oversight by my conveyancer, was handled efficiently, and Josh made sure everything al... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

ACHI firstly changed surveyors mid job, without telling me, so I was calling and leaving messages with someone who had left the company. The new surveyor had no knowkedge of my build. Despite the fi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was really great to work with a proactive team. Joe Deary was very helpful discussing options at pricing stage. Ronan Falsey is an absolute legend, really a pleasure to work with him throughout al... Ver mais

Informações sobre a empresa

  1. Agência de seguros

Escrito pela empresa

Advantage specalise in Structural Defects Insurance. Covering both commercial and residential properties for Developers, Housing Associations (12 years), contractors, one-off builders up to £50 million. Providing road bond insurance, homeowners warranty plus retrospective building warranty. We have over 40 years of industry experience, making us equipped to deal with the challenges faced on and off-site and proactive in our approach to helping move your project forward with a fast turnaround.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

88 opiniões

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Classificada 5 em 5 estrelas

Greta experience dealing with Max

Great experience dealing with Max. Great price and customer service. Took the pressure and stress out of everything. Would highly recommend advantage and Max

8 de setembro de 2023
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Resposta da Advantage Home Construction Insurance

Hi John, thank you very much for your review! We are pleased that you had a great service and we will pass your feedback onto Max. We look forward to seeing you again!

Classificada 5 em 5 estrelas

Steve Loveridge from Advantage Home…

Steve Loveridge from Advantage Home Construction Insurance has been really helpful and has offered excellent guidance regarding the requirements for the project. I would not hesitate to recommend Steve and the team at AHCI.

9 de outubro de 2023
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Resposta da Advantage Home Construction Insurance

Hi Kath, thank you very much for your positive review. We are extremely pleased Steve was able to guide you in the right direction and obtain your warranty! We will pass your feedback onto Steve :-)

Classificada 5 em 5 estrelas

Jeremy has been absolutely fantastic…

Jeremy has been absolutely fantastic throughout for many development projects. He is very professional, knowledgeable and very helpful and a great person to work with. AHCI have been very supportive and are a great company to work with. Highly recommended.

9 de outubro de 2023
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Resposta da Advantage Home Construction Insurance

Nadeem, thank you very much for your review! We are so pleased to hear of your positive experience and will pass your commandments onto Jeremy! We hope to see you again soon

Classificada 5 em 5 estrelas

We have been working with AHCI on our…

We have been working with AHCI on our residential structural warranties for 7+ years and would recommend them highly. Always at the end of the phone when you need them, which makes a pleasant change nowadays

9 de outubro de 2023
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Resposta da Advantage Home Construction Insurance

James, we always appreciate returning clients and you are no exception! Thank you for trusting us over the years to secure your warranty. Here's to another 7+ years :-)

Classificada 5 em 5 estrelas

Dealt with Steve

Dealt with Steve, I am building my house so not very experienced in this area. Steve was very knowledgeable and patient. Replied to all my emails and phone calls. Couldn’t recommend them enough. Thanks steve

9 de setembro de 2023
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Resposta da Advantage Home Construction Insurance

Thank you very much for your review, Roy. We are glad to hear you had a positive experience and will pass your feedback onto Steve! We hope to see you again soon.

Classificada 5 em 5 estrelas

Steve Loveridge from Advantage Home…

Steve Loveridge from Advantage Home Construction Insurance is extremely helpful and knowledgeable when it comes down to the warranties that they have provided me with over the last few years. I recommend Steve Loveridge from Advantage Home Construction Insurance to all my clients and 99% of the time they proceed with AHCI for the warranty.

30 de agosto de 2023
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Resposta da Advantage Home Construction Insurance

Gurprit, thank you for your positive review! We are glad to hear that we were able to help you with your warranty needs. We will let Steve know of the amazing job he did with yourself

Classificada 5 em 5 estrelas

Kurt from Advantage Home Construction…

Kurt from Advantage Home Construction Insurance is fantastic! He's knowledgeable, reliable, and provides excellent customer service. Highly recommend! 🏠

6 de outubro de 2023
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Resposta da Advantage Home Construction Insurance

Thank you for such a positive review on one of our Relationship Managers, Jude. We will pass your praise back to Kurt and we hope to see you again soon!

Classificada 5 em 5 estrelas

very impressed

My husband and I were very impressed with the service we received. Kurt dealt with our enquiry and he was very knowledgeable, keeping us informed every step of the way. Would highly recommend this company.

1 de outubro de 2023
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Resposta da Advantage Home Construction Insurance

Jessica, thank you very much for your positive review. We are pleased to hear you were able to obtain your warranty with such ease! We will pass your praise onto Kurt.

Classificada 5 em 5 estrelas

Efficient and professional

Have been searching for a while for my self build insurance and I came across Advantage. Kurt who I spoke to understood exactly what I needed and made the whole process very straightforward for me. Highly recommend

26 de setembro de 2023
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Resposta da Advantage Home Construction Insurance

We are pleased to have been the right fit for your Self Build Insurance needs Joe! Thank you for using us and we will let Kurt know of the kind words you have wrote about him :-)

Classificada 5 em 5 estrelas

Highly Recommended

Super helpful company,
Kurt was particularly helpful and knowledgeable. Felt like they really cared about us.

Would definitely recommend.

19 de setembro de 2023
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Resposta da Advantage Home Construction Insurance

Dean, thank you for your positive review and we will be sure to pass your feedback onto Kurt! We hope to see you again soon

Classificada 5 em 5 estrelas

Quick to issue certificate and friendly…

Quick to issue certificate and friendly service by Kurt Cooper. Would recommend.

1 de agosto de 2023
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Resposta da Advantage Home Construction Insurance

Thank you for such a positive review! We are glad you received your Certificates in such a timely manner and we will pass your feedback onto Kurt!

Classificada 5 em 5 estrelas

Kurt from Advantage Home Construction…

Kurt from Advantage Home Construction Insurance is amazing! He provides excellent service and has extensive knowledge in the field. I highly recommend him!👍🏼

3 de outubro de 2023
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Resposta da Advantage Home Construction Insurance

Declan, thank you for your positive review! We are glad to see our Relationship Manager's are as sharp as ever and we were able to help you as best as we could! We will pass your feedback onto Kurt who will be extremely pleased

Classificada 5 em 5 estrelas

Great service from Kurt

Great service from Kurt, very knoeledgable, great communication, kept me fully informed throughout. Credit to your company. Will use Kurt again.

1 de outubro de 2023
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Resposta da Advantage Home Construction Insurance

Thank you for your positive review Terry! We are glad to see your experience was nothing but A* and we will pass your praise onto Kurt! We hope to see you again soon

Classificada 1 em 5 estrelas

Do not use if you can possibly avoid

Do not use if you can possibly avoid.

AHCI offer structural defect warranties on self-build projects which my be unconventional. We used them for our project which is a timber frame construction and for which we struggled to find warranty cover elsewhere. With hindsight we would have been better off not bothering and wish we hadn’t purchased the warranty.

The company are very responsive and keen for your business, hassling to get us to sign up. Sadly this level of communication ceased entirely when we had agreed to proceed with them. From the point of instruction, the team were nigh on impossible to reach. This was incredibly frustrating during the build process when we were trying to coordinate site visits at necessary times. Equally frustrating was how often we were asked to re-send documentation such as structural surveys, build plans etc etc which had been provided from the point of quotation but seemed to be lost each time they were needed for reference.

However frustrating this process was, it pales into insignificance when compared to the absolute agony of trying to get hold of the final warranty following building control sign off. Our build was signed off in April. AHCI had performed their final inspection prior to BC, following which we were informed that all was satisfactory, pending receipt of the final building control certificate. Sadly when we produced the BC sign off, the team informed us of numerous hoops and a further insurer backed guarantee which we were required to purchase for the warranty. We duly complied wishing to end the most painful process of the entire build but five months down the line, having provided all that was required, we still have no warranty.

AHCI are either dismally understaffed and therefore unable to provide any kind of service, or, there are more sinical factors at play.

Sadly due to our terrible experience, I strongly doubt the validity of the positive reviews left. DO NOT USE.

5 de setembro de 2023
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Resposta da Advantage Home Construction Insurance

Amy, we are extremely sorry to hear of your bad experience when taking out a warranty cover with ourselves. We value your feedback and take this on board for future customers.

Please rest assured that we have attempted our very best to rectify the situation at hand, which was a fault of our own. Whilst we appreciate these things can happen from time to time, it does not take away from the inconvenience caused to yourself! We can confirm your certificates have been issued and we are doing everything we can to have them with you as soon as possible. Once again we apologise for the situation that has occurred.

We have launched a full investigation to make sure that this does not happen to anybody else in the future and would like to thank you once again for your honest feedback.

Classificada 5 em 5 estrelas

Great and helpful staff

Great and helpful staff. Steve Loveridge in particular worked on the file and made sure the certificates were issued promptly so a new build sale could complete. Steve gave the file the right urgency, while updating us regularly.

2 de agosto de 2023
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Resposta da Advantage Home Construction Insurance

Thank you very much for such a positive review! We are extremely happy to hear you had such a positive experience and will definitely pass on the positive news to Steve!

Classificada 5 em 5 estrelas

I had the pleasure of working with…

I had the pleasure of working with Danny Brookes from Advantage, he was as my warranty building inspector, and I cannot speak highly enough of his service and professionalism. From day one, Danny proved to be a reliable and punctual individual, always arriving on time for our appointments.
Danny's genuine interest in his work was evident. And would recommend Danny Brookes and Ahci. His competence, punctuality, helpfulness, and friendly personality make him an asset in his field. I am incredibly satisfied with his services and would not hesitate to work with him again in the future. Thank you, Danny, for making the inspection process smooth and efficient!

1 de agosto de 2023
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Resposta da Advantage Home Construction Insurance

Hi James,
Thank you so much for the kind words and we will be sure to pass your feedback onto Danny who will be over the moon! Thank you for your review!

Classificada 5 em 5 estrelas

What a breath of fresh air!

What a breath of fresh air!

Extremely helpful and just a phone call away.

Dedicated, quality, one-to-one service.

18 de julho de 2023
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Resposta da Advantage Home Construction Insurance

We are very pleased to hear that you had such a positive experience with us! Thank you and we hope to see you again :)

Classificada 5 em 5 estrelas

Speedy, efficient and helpful

I am the in-house solicitor for a house-building firm in Yorkshire. In the last two weeks of June, it was clear that our usual warranty provider was not going to be able to issue a certificate for four houses that were build complete in time for month-end. This was a poor position for my company to be in, but even worse for our customers: their mortgage offers were coming to an end, or they had to be out of their existing accommodation and would be left homeless. With fewer than two weeks to spare, I got in touch with Advantage Home Construction Insurance to explain the predicament. Shane, my point of contact, was flat-out superb. He guided me through the process of registering with Advantage, let me know clearly what documents we needed to supply and gave me the relevant timescales to get the warranties. Due to the truncated nature of our time-requirements, everything was all a little frantic at our end, but Shane was calm and reassuring at all times (whilst admitting that it was a challenging timescale to go from 'no contact with Advantage' to 'A full set of four warranties'). Advantage pulled out all stops, and we were able to get the warranties a day earlier than we needed them. This meant that there were four families who were able to move into their houses when they needed to, and helped the house-building company for whom I work immeasurably. Without Advantage Home Construction, we would have had a disaster on our hands. I am so very impressed and would not hesitate to recommend them for warranty provision.

30 de junho de 2023
Opinião espontânea
Classificada 5 em 5 estrelas

I would 100% recommend this company!

I would 100% recommend this company. They are quick, responsive and get things done! I contacted AHCI for a retrospective warranty which was not straightforward, Steve and Kurt both massively helped to ensure we got the warranty and were amazing. Soon, we should be able to purchase our dream house before our mortgage offer expires.

7 de junho de 2023
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Resposta da Advantage Home Construction Insurance

We are so pleased to hear about your positive experience with us Harriet! Thank you for using us and we look forward to seeing you again sometime soon!

Classificada 5 em 5 estrelas

Saved our sale!

I had an amazing experience with AHCI. They processed our warranty certificate promptly, allowing us to secure a property sale just before the client's mortgage offer expired.

Special thanks to Toni Costello, Mark Tyrer, Dave Sumner, and Keith Gannon for their outstanding service. AHCI treats you like friends, always prioritising your best interests. Highly recommended!

31 de maio de 2023
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Resposta da Advantage Home Construction Insurance

We are very pleased to hear of your experience with our team! Thank you for using us and we look forward to seeing you again in the future!

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