Aica Bathrooms Limited Opiniões 

3597
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

The shower screen arrived well packed and as advertised. My husband did have a bit of a nightmare getting the doors to hinge correctly but got there in the end. The instructions look self explicit but... Ver mais

Classificada 4 em 5 estrelas

The shower door looks really good once installed - sleek and modern, and it fits the space nicely. Overall, I'm happy with how it looks and performs. One small issue: there's a bit of a gap at the m... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

You don't often get low prices, well made products and excellent customer service. That is my experience as a small-scale builder with the company. I don't bother to look elsewhere for shower trays a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Bought a Shower screen from them. Good quality, great price and a very reasonable delivery timeline. I'd recommend them to my friends and family should they need a related item.

A empresa respondeu

Informações sobre a empresa

  1. Loja de acessórios para casas de banho

Escrito pela empresa

Aica Bathrooms Limited has been trading since 2009, we have our AICA brand all over European,including France,United Kindom,Italy,Germany,Spain,Ploland, Neatherlands. warehouses over 600K sqf and 200 employees in European. We offer luxury bathroom products(shower enclosure/shower stone tray,mixed shower heads, mirrors,vanity units,bathtub,radiators, tile backerboard) with an reasonable price;we provide 3 to 5 days free delivery all over the UK without threashold spending, 180days return policy makes you peace in mind and with our trade price,you can get a better discount to ask for a trade price. we provide the best price in the UK and you are welcome to compare our service and price with any other retailer on the market.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

4 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 100% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(3597)

176 opiniões nos últimos 12 meses

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Classificada 4 em 5 estrelas

Good price

Good price but the delivery service is not very good for huge items. You won’t know the delivery time at all.

17 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 3 em 5 estrelas

For where art thou mirror

Have ordered a mirror and still waiting for delivery after one failed attempt. No updates or communication sent to advise what is going on.

25 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

sorry for the delay. the first attempt was on 28th and the second attempt is on today 3rd, will be with you today. please keep your eyes on the phone, driver may give you a call before his arrival.

Classificada 5 em 5 estrelas

Great product

Great product, very quick delivery and great customer service. I had an issue with an end cap, they replaced with no problem. Highly recommend

14 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Excellent, thanks very much for your feedback.

Classificada 5 em 5 estrelas

Very good

The item came out very quickly and it looks really good. Am very pleased with the quality of it. And the price was not bad too.

13 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Brilliant, thanks very much, we will keep doing our best.

Classificada 5 em 5 estrelas

Outstanding all around

Really competitive pricing, extremely fast shipping, and great quality shower enclosure. Couldn't be happier with our purchase.

12 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 3 em 5 estrelas

Radiator and valves

Radiator and valves good price and as described. Delivery at 7.30 in the evening and the wrong items not so good . Correct items delivered 5 days later . Phone never answered so email only . Overall OK.

21 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

thanks very much for your feedback, we will talk to our phone team. sorry about that.

Classificada 5 em 5 estrelas

Excellent Value for Money

Our 1st time using Aica products. I have to say I was amazed at the speed and quality. We purchased a shower screen with a towel holder. The screen was very well packaged, shipping was free and was delivered within 48 hours. The instructions were clear to understand and quality was excellent. Will definitely recommend.

21 de janeiro de 2026
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Resposta da Aica Bathrooms Limited

Fantastic, thanks very much for your feedback, we will keep doing our best.

Classificada 5 em 5 estrelas

Wet room shower tray kit

Purchased a wet room shower tray kit for a very reasonable price. It arrived quickly and my builder will install it next weekend

21 de janeiro de 2026
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Resposta da Aica Bathrooms Limited

great, thanks very much for your feedback.

Classificada 5 em 5 estrelas

Excellent item

Excellent item

19 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 5 em 5 estrelas

Excellent communication at all steps

Excellent communication at all steps. Item was damaged during transportation, was dealt with very quickly and with a reasonable compensation I was happy with. Would recommend to anyone purchasing. Truly a splendid customer service. I'm very satisfied and surprised we have such real companies, dedicated to keeping customers happy.

13 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 5 em 5 estrelas

Great item

Great item at a reasonable price, dispatched quickly good customer service. Thank you

6 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 5 em 5 estrelas

Great service

Great service. Great price. Product exactly as expected.

6 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 5 em 5 estrelas

Shower enclosure

Only just fitted my shower enclosure,My experience with Acia bathrooms as been excellent easy purchase procedure with step by step information on where my order was at 👌👌Then we have the delivery which was excellent and delivered very fast and product was well packaged so that nothing could be broken spot on 👌👌I would therefore definitely recommend this company 100%and will be using them again
Many thanks

3 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 4 em 5 estrelas

Should have been a 5 star review

Should have been a 5 star review, ordering was easy, communication good, shower screen was well packaged and is excellent quality. The installation could have been made easier by providing clearer instructions however, with some trial and error all is well and the screen looks great. A 4 star rating is given due to lack of delivery information; we were given a two day window then nothing until our screen arrived at the door. Some notification or even tracking details would have helped narrow our delivery window.

14 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 5 em 5 estrelas

After making an enquiry to change my…

After making an enquiry to change my original order on a Monday it was no problem to address this and the new order was delivered two days later on Wednesday.
A first class service

4 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 5 em 5 estrelas

Great price on my items a slight issue…

Great price on my items a slight issue on delivery as I am disabled and my shower screen was large and heavy and I had to find a way of getting it upstairs after they left it at the foyer in my apartment but fair enough the company took action after I put in a complaint but it was after the fact

14 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

Great, thanks very much for your feedback.

Classificada 1 em 5 estrelas

Delivery "service" getting worse

Expected delivery of tray and frameless door on 14/1/26 arrived late in the day, 1505 hours, driver lifts tray out of obvious builders van with one hand by waste hole which caused tray to swing and connect with pavement.
On inspecting it, it is the wrong size, he has delivered my tray somewhere else, I take over and lift the door in and check that as a large home is punctured through the packaging.
He returns over three hours later with my correct tray and again tries to lift it one handed at which point I take over, he also failed to leave the second part package for a frameless door which then required contact with aica which was sent six days later with no notification from that driver of his expected time of arrival which when he arrived was on his phone talking and just held the package out at arms length.
Ordering and paying for product is not the issue, it is the use of what is probably the cheapest carrier of the products which is getting worse with each delivery.

13 de janeiro de 2026
logótipo da Aica Bathrooms Limited

Resposta da Aica Bathrooms Limited

sorry about that, some of our drivers may not good as others, we got your feedback, we will find out what happened with this driver and make sure this won't happen again, thanks very much again for your feedback.

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