I placed two orders with aidot.com totaling around $200. They charged my card right away, but never shipped my items. After about a week, the the website said canceled even though i didnt cancel, but... Ver mais
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Leia as opiniões dos outros
AiDot lights are a game-changer for my Halloween haunt setup. The color range is rich—perfect for eerie purples, toxic greens, and blood-red strobes. I synced them with Alexa and DMX triggers for fl... Ver mais
I have purchased and used Aidot products for years. So fat they have been extremely reliable. Their customer service I have never had an issue with. Their app is easy to use and constantly updates whe... Ver mais
AiDot has wonderful products, they have been honest and prompt with all promised products and gifts. The water sensors connected easily to my current wall WiFi/Bluetooth device allowing me to place th... Ver mais
Informações sobre a empresa
Escrito pela empresa
AiDot Enhance your home with the latest smart lighting technology. Browse our collection of smart light bulbs today and discover a new way to illuminate your space with style, convenience, and energy efficiency.
Informações de contacto
8605 Santa Monica BLVD 79525 West Hollywood, 90069, CA, Estados Unidos da América
- help@service.aidot.com
- aidot.com
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 76% das suas opiniões negativas
Geralmente leva mais de um mês para responder
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Terrible tech support
Terrible tech support, took forever for anyone to get back with me and no one ever understood my questions no matter how many times I rephrased the question. No one ever contacted me back after last correspondence. The App was difficult to navigate especially with all the pop-ups. It seemed the App was more interested in selling something. I returned the product.

Resposta da Works With AiDot
Great Experience
great selection, site easy to use, great customer service, fast and efficient delivery. Have yet to install product but it looks impressive.
work great
work great, very pleased. however it would be nice if they had zigbee or functionality to connect them to other devices such as home assistant
Great value
I was skeptical because of how low the prices are on sale but everything works great and arrived on time
The device pairs with the AiDot app very easily
Received gift in very timely manner
Received gift in very timely manner. No problems. Will order from them again.
Scammy...run away, don't walk
Worse than terrible. Spent $20 for a "lifetime subscription" to the pro version of the app, didn't work, and can't get my money back. Wish I had seen the thousands of terrible reviews, but Metaverse Labs must be using a bot to write 5 glowing reviews for every real one, resulting in a 4.4 rating.
No Automation & Not Compatible with Smartthings
There is no automation of control devices such as lights, switches, in other words everything that controls your home's environment. I have asked to add controlled devices to Aidot "automation" which is only compatible with security devices. That's been a year ago, so there will be no change. ALL of your competitors have home automation which is where I have been buying more product ... definitely NOT Aidot products. This system is NOT compatible with Smartthings. The lights I did purchase remain offline when they are online and controlled through the Aidot app. You may be great with security cameras and other devices, but are not good when it comes to true home automation. I know Aidot can't say otherwise. I'm done with this company. Another potential client LOST.
Good devices with one main issue.
I have mainly purchased smart A19, R30, and a couple outlets. They are good for the most part. The only issue I have had so far is the R30s do not appear to be waterproof as I have had to replace a couple already that got moisture in them (they are outside). Besides that, they all work well with my Google Home.
Aidot Smart Outlets - User Beware
Aidots' app format is horrible and not user friendly. Absolutely disgusted with the difficulty setting up a 'routine' (schedule) for my Aidot smart outlets. After trashing these, I will avoid this company in the future.

Resposta da Works With AiDot
I would like to return
I would like to return. The hair got clogged up I am not happy with the performance
How can I return it for a refund

Resposta da Works With AiDot
I haven't received my lights
I haven't received my lights, they were ordered September 29th and it says 5-7 days, still processing...not happy...it was for my Halloween decorations... that's almost over.

Resposta da Works With AiDot
Ai dot lights
Love these lights. Work great with music. My backyard looks like a club. The colors are so pretty and alot to choose from. Super affordable.
They steal your money
They steal your money! I bought 1 air purifier and 1 humidifier, they never sent them, no one has answers to the order tracking, after 1 week trying to find answers they say they will give me my money back because the products are out of stock, they are irresponsible and play with your money.
Great products and support
I have been using AIDot products for awhile now and love the integration with my other smart home products and software. I am happy with the app also, which seems to be rock solid without a lot of glitches like others. I am a network integration software engineer and wanted to add that the software works very well with their products.
So far I am loving the app
So far I am loving the app, the support and the products. They are super helpful and I adore being able to change the light temp. Just wish I could turn lights off/on with my watch too :)
Wonderful products / Wonderful price
Wonderful products at a wonderful price! Absolutely will continue purchasing! A++
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