Aircraft Model StoreOpiniões 

Amazing company, bought on a couple of occasions and the service has been brilliant from start to finish. Very fast to dispatch items and they arrived really quickly. I highly recommend aircraft model store to everyone, thank you 10/10.

Model was on pre-order, made an enquiry as to progress, was contacted swiftly, very professional, model has now arrived, very pleased thankyou.

I love this store.

But sorry, expensive for Asian to buy something from here

Unfortunately Had a bad experience with this company
My package lost
I’ve emailed them had a generic response
And nothing after not sure I be using them again shame really

Jeffery was so helpful regarding our order, gave us load of information on the plane my son had ordered and was super quick with his responses.
Thanks Jeffery!

Easy to order website, good communication.
Fast shipping
Will definitely order from them again

5 working days and royal mail still has not received my parcel, feel misled about it being uk company, dont think it is

Model was on special offer - arrived on time and in great (new) condition. This is a 'snap-fit' model - one of the jets had come off the wing but pushed back on easily with no repair or glue necessary.

3I've shopped at this aviation model store for some time now on and off, ....So I've seen them improve from the early days when you didn't know if the item was in stock or pre order until you had paid for it! ... but now they've really got their act together with regard to what's in stock and what you may need to pre order. They have a very large selection of models at competitive prices and shipping rates. They also have a reward scheme which is great too if you by a lot of models so as your collection expands you get a nice little treats or incentive to come back. I have to say though my main source for models is / was Aviation Megastore in Netherlands but with the UK tightening up on import duty soon it looks like I may have curtail that avenue of pleasure and start buying from closer to home. So I'm going to miss the shear array of manufacturers plus the massive buying power they had for getting new release models on the shelves quicker than their rivals. I just hope AMS get as big.....keep up the continous improvement. Its always been a great shopping experience and if its not been up to scratch (usually a shipping misshap with royal mail) you always put it right which is the main thing!! ....hats off to you AMS.

Beautifull Modell

Very Happy with My Order Received.

Excellent service from AMS. I ordered the wrong mat for my son for Christmas and the customer service team were really helpful and sent the replacement out promptly.

My son loves the planes from here and although there are other companies, AMS seem better value for money, more choice and they often have good offers on when you spend over a certain amount.

Pretty good results i got, i ordered the planes and i got them 3 days later which is very fast from my experiences so great for me!

Can’t fault the ease of ordering, the accuracy of the description matching the item, delivery, and the model itself is exactly what I was expecting and received. Delighted

I recently ordered the EasyJet Airbus A320Neo snap-fit model plane from this store. Unfortunately, it arrived damaged - but honestly, what really stood out was how amazingly the team handled it.

I contacted customer support and, within five minutes, I heard back from Aubrey. Aubrey was friendly, professional, and incredibly helpful right from the start. They immediately offered me the choice between a full refund or a replacement at no extra cost, no back-and-forth, no hassle.

Customer service like this is hard to come by these days, and Aubrey truly went above and beyond to make things right. It’s clear this store genuinely cares about its customers and stands behind what they sell. I’d happily shop here again and already have my eye on my next purchase. Highly recommended!

AMS has an excellent catalogue, with models being both diverse and up-to-date. Purchasing from AMS is easy and straightforward, and I keep finding myself coming back. Their loyalty programme is also subtle, not pushing you to register or login. But, if you do have an account, your points are very easily added and redeemed. My collection has grown quite a bit since I started using AMS.

What really helps me shop with confidence is the excellent customer service AMS provides. All my queries have been answered promptly and each reply is always informative and helpful. I never expect an issue, but it's good to know that if there ever was one, AMS would strive to put it right.

Service was excellent, very pleased with my order, quality was great

Ordered the The Virgin Atlantic A350 plastic model , great detail on the model looks fantastic would highly recommend the plastic models they look fantastic
Very speedy delivery too no issues at all great service

Disappointed with size but my grandson loves it

Very easy to find our rare plane model and delivered over a difficult time very speedily. Model turned up sadly slightly damaged but a new replacement was sent out immediately and it was damage free. Really impressed with the no bother attitude and speedy returns process. I will be definitely purchasing from there again.