Bereits 2x bestellt! Den Tropfenanhänger habe ich seit ca. 3 Jahren und ich liebe ihn habe ihn immer um den Hals. Die kleinen weissgoldenen Herzohrringe sind auch wunderschön. Werde wieder bestellen..... Ver mais
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Jag har haft en digital konsultation där jag fick ett mycket proffsigt bemötande. De gav bra råd och information. Bra sida med tydliga instruktioner för retur och återbeställning. Snabb återkoppling l... Ver mais
Superfina smycken och jättebra kundservice och superfint bemötande. Ringen jag köpte känns väldigt ömtålig pga designen och när jag frågade varför den designats på detta viset så kunde personen som så... Ver mais
A empresa respondeu
Bisher mehrere Produkte von Akind gekauft (Ring, Ohrringe, Kette). Sehr hochwertige Schmuckstücke, die auch sehr schön aussehen. Sehr gute Qualität. Einmal hatten wir ein kleines Problem mit dem Ring... Ver mais
Informações sobre a empresa
Escrito pela empresa
Akind is about jewelry to feel good about. Our products are handcrafted from 100% recycled gold and lab-grown diamonds and offered at honest prices.
Informações de contacto
Götgatan 9, 11646, Stockholm, Suécia
- care@akindstore.com
- akindstore.com
4,6
Excelente
187 opiniões
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Delivery delayed for a week! No reply from AKIND until now.
Delivery was supposed to be on 31st December by DHL, ended by delivered by 7th January. It was a birthday gift which did not come on time. Contacted AKIND since 2nd of January, i thought they would assist in making delivery faster, but they did not bother to reply. So I won’t bother to order anymore from this company. Disappointment!
8 de janeiro de 2025
Opinião espontânea
Resposta da AKIND
Dear Linda, thank you for your feedback. We’re sorry to hear that your delivery experience didn’t go as smoothly or as quickly as expected. We received your order on December 29th, and it was packed and shipped the very next day, on December 30th. Based on the estimated timeline, the parcel was expected to be delivered by December 31st. However, as mentioned in our email response, once a parcel is in transit, it falls under the responsibility of the delivery service, and we have limited ability to intervene. According to the tracking information, DHL was unable to deliver the parcel on the first attempt due to missing consignee details. Regarding our delayed responses, this period overlapped with the New Year holidays and our team was on a brief break. We always strive to reply to our customers as promptly as possible and we apologize for your inconvenience.
We hope the recipient enjoyed their beautiful gift and that it brought them joy. Please don’t hesitate to reach out if you have further concerns or need assistance 🤗
Bin begeistert
Bin begeistert, sehr schnelle Lieferung aus Schweden und das vor Weihnachten! Wunderschöne Ohrringe! Immer wieder...
20 de dezembro de 2024
Opinião espontânea
Schlechte Erfahrung
Durch die Empfehlung einer Freundin wurde ich auf die Seite aufmerksam. Ich habe eine schlichte Armkette mit Perlen bestellt. Der Versand erfolgte sehr schnell per DHL Express.
Leider ist die Armkette jedoch sehr schlecht verarbeitet. Die Kette wurde einfach mit einem stück metallartigem Draht zusammengebunden.
16 de dezembro de 2024
Opinião espontânea
Resposta da AKIND
We are truly sorry to hear that you were dissatisfied with our services. As mentioned in our earlier email with you, all our jewelry undergoes inspection before being packed. However, since this process involves human oversight, occasional errors may occur, particularly during the busy holiday season.
We strive to ship all orders promptly so they can reach our customers before Christmas. Upon receiving your email, we promptly offered you the option to exchange the bracelet for a brand-new one at no cost or to receive a full refund without requiring you to cover return shipping expenses.
I am pleased to confirm that we received the bracelet on December 18th, and your full refund has already been processed. Please accept our sincerest apologies for the oversight regarding the bracelet’s chain.
We value your trust and hope to have the opportunity to serve you again in the future. Wishing you a Merry Christmas 🎄 and a Happy New Year 🍾!
Sehr schnelle Lieferung und super…
Sehr schnelle Lieferung und super Kundenservice. Eine Mailanfrage vorab wurde umgehend und sehr freundlich beantwortet. Die bestellte Kette ist so filigran und wunderschön.
25 de novembro de 2024
Very trustworthy
Had to exchange the ring I purchased online to a smaller size, customer support was very helpful and quick to reply. Everything was processed within a few days and I received my new ring without any delays.
15 de outubro de 2024
Opinião espontânea
Customer service
I had a problem with a gold ring that needed the support of the factory. The way the customer service helped me really made a difference !
1 de novembro de 2024
Opinião espontânea
Jag fick paketet snabbt och smycket var…
Jag fick paketet snabbt och smycket var superfint!
25 de setembro de 2024
Great experience
Great experience! Beautiful products and very good service!
26 de setembro de 2024
Opinião espontânea
Super fast shipping
I placed my order om thursday, received my necklace on friday. Amazing job. And I love the Drop-Necklace. It was a gift to myself.
23 de agosto de 2024
Opinião espontânea
Snabb leverans
Snabb leverans, varan kom redan nästa dag efter beställning. Varan överträffade dessutom alla förväntningar! Rekommenderar starkt!
25 de julho de 2024
Bought the gold ring with baguette…
Bought the gold ring with baguette diamond. Very beautiful ring, amazingly secure and fast delivery, absolutely reasonable price. Totally recommend Akind and will probably buy more jewelry from them for myself and others!
25 de julho de 2024
Hochwertig, faire Preise, Top Kundenservice
Ich bin super zufrieden und habe schon mehrfach bestellt. Ich mag die Produkte sehr: zum einen das Design, vor allem die schlichten Dinge und zum anderen die Qualität, die wirklich hochwertig ist. Dann empfinde ich die Preise als sehr fair und ich habe einiges dazu recherchiert. Und dann bin ich fasziniert davon, wie wahnsinnig schnell sie liefern- wie machen sie das nur? Und letztens hatte ich wegen eines Fehlers meinerseits Kontakt mit dem Kundenservice - super schnelle Antwort UND noch sehr freundlich dazu. Und sie denken mit. Kurzum: ich war bisher noch nie so zufrieden mit irgendeinem anderen Unternehmen wie mit diesem.
13 de junho de 2024
Opinião espontânea
Mycket tillmötesgående kundservice
Mycket tillmötesgående kundservice. Happy wife happy life.
12 de abril de 2024
Opinião espontânea
Topservice en prachtige sierraden
Echt een topservice en ontzettend mooie sierraden!
Er was een issue met het retourneren wat heel snel en professioneel is opgepakt, bedankt!
17 de junho de 2024
Opinião espontânea
Super
Tolle Produkte, schnelle Lieferung und ein unglaublich freundlicher Kundenservice!
Habe nicht das letzte Mal dort bestellt :)
18 de abril de 2024
Opinião espontânea
Snabb service och mycket fina smycken
Snabb service och mycket fina smycken. Så nöjd!!
27 de maio de 2024
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