Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Ver mais
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Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. E... Ver mais
A empresa respondeu
Initially flood you with more information than one needs Some times not to clear in explanations. When requesting clarifications not a full answer as they pay little attention to detail Did... Ver mais
A empresa respondeu
The travel agent that booked this cruise for us is terrible. As soon as our credit card was charged she has not returned calls. We are traveling with friends and informed her of many of our needs,... Ver mais
A empresa respondeu
Poor communication. They do not contact you at all prior to final payment being due, they want you to lose your deposit. In fact you will get nothing from them after your initial confirmation emails.... Ver mais
A empresa respondeu
Informação fornecida por diversas fontes externas


220 Congress Park Dr Suite 330, 33445, Delray Beach, Estados Unidos da América
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Não respondeu a opiniões negativas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Poor communication. They do not contact you at all prior to final payment being due, they want you to lose your deposit. In fact you will get nothing from them after your initial confirmation emails. Horrible business practices.

Resposta da AlaskaCruises.com
My agent contacted the cruise line and efficiently handled my cruise credit to apply to a cruise one year away.
The cruise consultant was fantastic to work with!!!!
Rebecca Witt has been very helpful with our rescheduling. She has been very quick and efficient with her assistance. This will be our first Holland cruise. If Holland reflects Rebecca’s service, it will be a fantastic cruise.
Maggie Britton is the best! She has been my travel specialist for months now. Booking land and sea travel, rebooking after covid 19 cancellations .so helpful, digging in to get me the best trip, upgrades, deals!!
Elaine was amazing!! She is really looking out for us. She is knowledgeable and finds exactly what we need. She is awesome!!
Terrible service, no return calls upon request and uncaring booking agent after she got the booking. What a joke: The agent promised that Trisha would call me, but she NEVER called until my posting. Even then, it appears someone called ONCE but did not leave a message. Funny how others can leave messages because the mailbox is not full.

Resposta da AlaskaCruises.com
the reps i spoke with..even before shutdown were friendly and were able to answer my questions.
Even though our trip got cancelled due to Covid 19, you all made it very easy for us to be able to reschedule next year! ❤️
Excellent knowledge , information, follow up and client service.
Booking our Alaska cruise with Alasks Cruises was a great experience. Lily was a wonderful person to work with. I would recommend her and Alaska Cruises to anybody who are thinking of booking an Alaska trip.
Michael Ellis was great in preparing everything and organizing our Trip.
Everything was explained to my satisfaction by Abraham.
This is our third booked Alaska cruise through AlaskaCruises.com. We have been impressed with the professional and courteous way in which each process has been accomplished. Rebecca is a breathe of fresh air.
Great service. Took the time to answer my questions.
Your representative was very helpful & followed up on a few issues. Good experience
I could not have asked for a better experience dealing with Holland cruises. This is our first ever cruise and Teresa Taylor was, above and beyond, helpful!
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