Alliance Security Opiniões 

2391
•
TrustScore: 1 em 5

1,2

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Wouldn't let them secure my dog house!!! From the time of install had nothing but issues. Rep Jose Mangana misrepresented the company from the start. Never was told about the contract options, the ext... Ver mais

Classificada 1 em 5 estrelas

I can NEVER get ahold of anyone!! Their customer service is horrible. My doorbell and cameras have been offline and no one answers at customer service...... what a joke! They talked me into non hard... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

I wish I could give a negative star for this review! I am a bus driver and have weekly large groups of all school aged children coming to visit the JFK, Edward Kennedy museum. Today my group leader ca... Ver mais

Classificada 1 em 5 estrelas

This company is a joke! This company is the middle company like the middleman they offer no service all they do is go around and sell for other alarm companies such as Brinks! I wouldn't recommend thi... Ver mais

Informações sobre a empresa

  1. Loja de equipamento de segurança
  2. também em
  3. Loja de móveis

Informação fornecida por diversas fontes externas

While home security and automation was once expensive and difficult to use, now it’s easy and affordable. Due to recent technological advances, you can now control nearly everything in your house with the touch of a button. Forget to set your alarm? No problem, simply log in from your smartphone or computer and touch “arm.” Don’t have a land line? No worries, with the Alarm.com mobile app and the new 2GIG touch panel, it’s all wireless. Securing and automating your home has never been easier.


Informações de contacto

1,2

Muito mau

TrustScore: 1 em 5

2 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

1,2

Todas as opiniões

(2391)

0 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

My experience with Alliance Security…

My experience with Alliance Security and their technician has been an enjoyable one. First I was concern with the additional cost for the contacts and Raja was quick to get a response from the office. I'm very pleased with my akarm system and the technician.

29 de março de 2018
Opinião espontânea
Classificada 1 em 5 estrelas

The technician Jeff Heminger is very slow

The technician Jeff Heminger showed up with no id and he could not use the ipod and could not give me a contract. He spend 2 hours talking to someone who was telling him ho to use the ipod when I spoke to the manager Bob Whitney, he thanked me for letting him know and he was surprised, Jeff had spend 2 months "learning the system". I called the corporate office which where I was able to speak to Bob Whitney who promised January 29 a copy of the contract and he said that he would start the 3 day cancel. I sent him an February 3rd and I want to cancel my contract... I still did not receive a copy of the contract. The same technician Jeff who is slow came to take the system down. I asked him if he had an id, he said it was in the car instead of saying let me get it for you... The dispatch person he was working with asked me if he sends a copy of the contract, if I will keep the system, no the poor customer service has already happened and I cannot deal with a company that sends a technician who is very slow could not provide customer service number or website address. I called customer service the next day and he phone rang for 1/2 hour and then discontinued. I called the next and was told that they moved and could not answer the phone.... when you move the first thing installed is a phone. The sales people Zac and Sam were rude and unprofessional, they made their sale so why not be rude and was treated like a nuisance. I received several calls from different people wanting to know how was the service, I told several people that I do not have the service and why have you not cancelled this contract! Now I receive a bill for service monitoring and then another notice to notify me that they cannot find a signal... How stupid there is no signal, your alarm is not set up!!!!

4 de março de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Awesome

Ernesto was awesom he made sure I understood how everything worked before leaving .
I most definitely would recommend Ernesto with Alliance Security

2 de março de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Very Satisfied

Very nice young man, John, did the installation and was very patient with teaching an old woman how to use the system. My opinion? He deserves a raise!

21 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

The installer

The installer, (a gentleman originally from Spain, whose name I can't remember), was outstanding. Very thorough, very professional and extremely neat. He is a valuable asset to your company, I am very happy with the system and with the professionalism he displayed installing it. I will recommend your company to whomever needs a security system.

21 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

I was out of a security system for 18…

I was out of a security system for 18 days I was fixing to leave this company because of not getting the service for 18 days I was very frustrated.so I believe I should be creted for the dats I was without a system and I really hate safe guard security which is the company I am with now I would really like to change security companies but I am in a contract since being out of service for this long I felt really unprotected and unsafe so basically it took alliance security techinacian ADRIAN COMING BY TO FIX MY SYSTEM.NOW I FEEL PROTECTED AS I NOW HAVE A WORKING SYSTEM.i thank alliance security for their service in getting me feeling safe again I wih I could have alliance security as my security company

14 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Lauren was my Technition and he was as …

Lauren was my Technition and he was as good as they get. He explained EVERYTHING in detail and was able to answer any and ALL questions easily and throughly. His work was spot on. Fast and efficient. He kept everything clean and was very respectful. The equipment seems simple and easy to use. I couldn’t be more happy 😃 with my choice as I was a little hesitant at first!! I couldn’t be more happy 😊

7 de fevereiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Job well done

To Whom it may concern
(Alliance Security Managers)

I would like to give a outstanding review to the following people at Alliance Security.

Chris Platt
Jennifer Smith
Darrell (Tech) in Cleveland Ohio

This 3 people did a awesome job getting my system up and running and making me feel very comfortable.

I feel very secure knowing I have these people I can call on if needed.

I will recommend Alliance Security to all of my frields

31 de janeiro de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Larry Freeman the technician came to …

Larry Freeman the technician came to install cameras with my existing service. He realized my security system was not connected properly. He spent the next three hours or more, correcting everything before installing the cameras. He then made sure everything was right and answered all my questions. He really Went above and beyond. I really appreciated that.

25 de janeiro de 2018
Opinião espontânea
Classificada 2 em 5 estrelas

I was told numerous times that I had so …

I was told numerous times that I had so many free months because of major mess ups and I am still being billed. The billing department has been extremely rude and disrespectful. The last technician put huge holes in my walls and cords hanging out of my house. I was told that it would be fixed and now going on 2 months. I am now being billed for 6 months when 3 of thosewere supposed to be free. This is honestly the worst experience I’ve had with customer service in my life.

22 de janeiro de 2018
Opinião espontânea
logótipo da Alliance Security

Resposta da Alliance Security

Hi Harry, thanks so much for reaching out to us. We're very sorry for the experience you're going through right now. It sounds frustrating! We're going to have someone from our Customer Support team reach out to you so that we can look into this.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais