Amyla Cosmetics Opiniões 900

I wrote about 7/8 emails regarding my Order #96673 placed 9 Dec 2025.
After several attempts to find the progress of my order, still have not come to a conclusion.
Amyla said on the 24th of December 2025 that there had been a logistics problem and my order would arrive soon. On the 26th of January 2026 after a few more emails I was told: After checking with our logistics partner, we can confirm that the parcel is currently on its way back to our offices. As soon as we receive it, we will contact you immediately in order to organise a new delivery under the best possible conditions.
On the 14th of Feb 2026, after I requested refund, Amyla said again: At this time, we still have not received the parcel back at our office. As soon as it arrives, we will contact you immediately to organise the next steps without any further delay.
At this time, I just would like a refund which should have been done on receipt of my last email. I don't understand why a refund is pending on you sorting out your logistics issues.
Please issue my refund promptly.
This is my worst experience of online services ever and I do not recommend this company based on their logistics and customer services.

Kind regards.

I love this company! The products have done a tremendous job with my hair growth. I’m excited to see more and more growth! This is your sign to go ahead and buy!

I tried other products and they didn't grow my hair like Amyla. I stopped using their products for a few months. And started using a different product which I regret because Amyla is the only product that grews my hair. And I see results thank you Amyla

I love this brand. My shipping is always right on time and I love the way the hair products feel in my hair. I have 4c hair to it’s hard to find products that work with my hair. I tried a few of their products after my hair got used to my old products and this was a pretty good switch. My hair feels nice and soft. Hydrated and even holds a nice shine.

These products have been amazing for my hair. Beautiful and healthy growth. Finally found a product I can trust.

I love how my hair is growing since i started using the Chebe growth oil. I am in my 50's and have been loosing my hairline, but since using the oil for the past 3 months I see a major difference.

What a lovely edition to my hair care journey. I have suffered with breaking and frizz and the serum has really help smooth out the hair and health to my scalp
What a lovely company and in line with good quality products

Very good product! I love it

Absolutely recommend Amyla cosmetics i have coily hair which is dry and the products I’ve used from this brand have completely changed my hair growth and texture. I really rate them and would never go back to other products again

The Hair Growth Serum is absolutely amazing! It doesn’t weigh your hair down and you see results quickly! The customer service is 10/10 I would definitely recommend!

Since starting my fitness journey, all the cardio, sweat, and slick back ponytails caused dryness and breakage especially around my hairline. My perimeter was thinning and my hair felt fragile.

After consistently using this Hair Growth Serum, I’ve noticed less breakage, stronger strands, and visible growth along my edges. My hair feels more hydrated and looks fuller, especially around the perimeter.

If you’re active and dealing with tension + sweat damage, this has been a game changer for me.

I’ve had such an amazing experience with this company! Their products are lightweight, smell incredible, and actually nourish my hair from root to tip. I’ve noticed less shedding, more growth, and my hair feels so much healthier overall. You can truly tell they care about quality ingredients and real results. Highly recommend to anyone serious about their natural hair journey!

I am excited to try amyla cosmetics hair growth oil. as a natural hair girlie I love to try new products that cater to my natural curls

So excited to try Amyla Cosmetics, I’ve heard such great things, and as a natural hair girlie, I love seeing what helps my hair be its best!! The hair growth is what I’m looking for, and more!

I am loving this hair journey. Amyla Hair Serum is designed to nourish, strengthen, and restore your hair’s natural shine. A small amount goes a long way—apply to damp or dry hair, focusing on the ends to reduce frizz, promote moisture retention, and enhance softness. With consistent use, your hair feels smoother, healthier, and more manageable.

Healthy hair starts with intentional care.

I’ve been using the Amyla Hair Growth Serum and I’m genuinely impressed with the results. The formula feels lightweight, absorbs quickly, and doesn’t leave my hair greasy. After consistent use, my hair feels stronger, healthier, and looks shinier.
I really appreciate that it focuses on natural ingredients while still delivering noticeable results. Definitely a great option for anyone looking to support natural hair growth and overall hair health!

Amyla Hair Growth Serum kept my hair strong and healthy while I keep it in protective styles. Everytime I take my hair out I can see the growth results!!

I never received my order. The courier said it was delivered, it was not. Lots of emails back and forth to Amyla's customer services, who kept insisting that it was my responsibility to raise a claim from the courier. I quoted the Consumer Rights Act 2015, and they still continued to insist that I should contact the courier, even though it is Amyla's responsibility to do so, and Amyla's responsibility to ensure that I receive my order. They have offered no refund or replacement. All I have received are generic and, quite clearly, template emails from 2 separate people. Nothing personal. So, I am left £59.20 out of pocket, I have nothing to show for it and have been left with no option but to issue a chargeback with my bank.

In response to the reply from Amyla. I will not raise a complaint with the courier. It is not my legal obligation to do so. It is the responsibility of the company I ordered from to ensure I receive my delivery. Please see section 28 of the Consumer Rights Act 2015, and please stop falsely insisting that you cannot do anything about this unless I raise a complaint or claim against the courier company. This order has NOT been delivered to me, regardless of what the courier states. There is no proof, photographic or signature proof, that my order was delivered to me. It was not delivered. I remain £59.20 out of pocket and, legally, I am entitled to a refund or replacement. The complete lack of understanding of the law on Amyla's part is astounding.

Such a great experience it’s so nice to have a product that’s you can trust and is clean