Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before th... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I subscribed to the products by mistake. I was unable to unsubscribe but kept delivering and charging me monthly even after writing an email a month before. I had to report the incident to the bank w... Ver mais
Since starting my fitness journey, all the cardio, sweat, and slick back ponytails caused dryness and breakage especially around my hairline. My perimeter was thinning and my hair felt fragile. A... Ver mais
A empresa respondeu
Still waiting for my April order, then was charged for May after I requested subscription cancellation. All I receive are generic email messages requesting I be patient. It’s almost June. Horrible cu... Ver mais
Informações sobre a empresa
Escrito pela empresa
Taking care of textured hair isn’t simple. Whether your hair is curly, coily, kinky or somewhere in between, you know how challenging it can be to keep it healthy, strong and growing. That’s why we spent months researching, formulating and testing hundreds of ingredients to create hair care products that truly work for textured hair — from loose curls to tight coils. Too many women have tried brands that make big promises with little to no results. At Amyla Cosmetics, we chose a different path. Our products have been tested by hundreds of women with different curl patterns and hair textures, and the results speak for themselves. We believe in our formulas so much that we offer a money-back guarantee — because your hair deserves real care, not empty promises.
Informações de contacto
67 Wall St., 10005, New-York, Estados Unidos da América
- info@amylacosmetics.com
- amylacosmetics.com
3,8
Bom
900 opiniões
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de duas semanas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I’m new to Amyla Cosmetics but I took…
I’m new to Amyla Cosmetics but I took the chance to order a few items during their valentines sale as a result of all the positive comments I was seeing from various women on their Instagram page. I’m waiting on the arrival of my products but wanted to leave a review about their excellent customer service. I don’t have a name for who manages their DM’s but I have to say that they have been SO kind and efficient! They even sorted out things for me that is not usually a part of their role (I thought I hadn’t received my order number but it had gone to the junk folder of another email address). It was completely my error but they were so kind and supportive when I flagged the ‘issue’. Thank you so much to whoever it was that dealt with that ♥️ I can’t wait to receive my products to start my new healthy hair journey again (for the umpteenth time, lol) and I’ll definitely be back again to leave a review about the products! xx
12 de fevereiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so, so much for this beautiful message 🥹💛
We truly appreciate you taking the time to leave a review even before receiving your products — that means a lot to us.
We're so happy to hear that your experience with our customer support was a positive one! Our team always does their best to be kind, helpful and efficient, so reading this really made our day. And don’t worry at all about the order number situation, it happens more often than you think 😊 We’re just glad we could help sort it out quickly for you.
Thank you for trusting us with your healthy hair journey (we totally relate to the “umpteenth time” part 😅✨). We can’t wait for you to receive your products and hope you absolutely love them.
We’ll be here if you need anything at all, and we’re already looking forward to your next review!
With love,
The Amyla Team
I came across Amyla Cosmetics and I…
I came across Amyla Cosmetics and I must say I'm really impressed with their products. I am really excited to try the Amyla hair serum and I am happy and I am looking forward to receiving the hair serum.
12 de fevereiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your lovely review
We’re so happy you came across Amyla and that you’re excited to try our Hair Serum, that means the world to us!
We truly hope you love it as much as so many of our customers do. Consistency is key, so we’re excited for you to start your journey and see the results for yourself
Thank you again for your support and trust — we can’t wait to hear what you think once you’ve tried it!
I recently had the pleasure of shopping…
I recently had the pleasure of shopping with Amyla Cosmetics, and I couldn’t be more impressed! From the moment I placed my order, the entire experience was smooth and professional. The packaging was beautiful and secure, and my items arrived right on time.
11 de fevereiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for this amazing feedback
We’re absolutely delighted to hear that your experience with Amyla was smooth from start to finish, that’s exactly what we aim for!
It means a lot to us that you noticed the care we put into our packaging and delivery. We truly believe every detail matters, from the moment you place your order to the moment it arrives at your door.
Thank you again for your support and for taking the time to share your experience, we’re so grateful to have you as part of the Amyla family
Amazing product
Amazing product! Hair growth serum is a must have! Will continue to use
11 de fevereiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your lovely feedback 🤍
We’re so happy to hear you’re enjoying the Hair Growth Serum and seeing its value in your routine.
It truly means a lot to us that you plan to keep using it.
Thank you for trusting Amyla ✨
The delivery was super fast
The delivery was super fast. The products not only smell amazing, but they truly define my curls and leave my hair shiny without weighing it down. I liked my previous products, but these are on another level, I definitely recommend them!
20 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your feedback! 💛
We truly do our best to create the highest-quality products possible, so your message means a lot to our team. We’re really happy to hear you’re loving the results and the experience. Thank you for recommending us! ✨
One product for two purposes!!
I use the curl mousse and it's one of the best products I've ever used for frizz control and curl definition. For years, I've looked for a single product to accomplish both of these goals, and have always had to use two products each time I do my hair. My only complaint is that it doesn't stand up well to blow drying.
24 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your feedback 🤍
We’re really happy to hear that our curl mousse works so well for frizz control and curl definition, that’s exactly what it was designed for.
Regarding blow drying, thank you for pointing that out. The mousse is mainly formulated for air-drying or diffusing to keep curls defined, so direct heat can reduce its performance.
We truly appreciate you taking the time to share your experience, as it helps us improve our products. Thank you for trusting Amyla Cosmetics 💫
Absolutely beautiful products!!
14 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your kind words! We’re truly delighted to hear that you find our products absolutely beautiful. Your support means a lot to us and motivates our team to continue delivering the best for our community.
Warm regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
Order not received
Order #95943 was made on 29th October 2025.
Never received my order. Even after numerous emails.
No refund was given either.
29 de outubro de 2025
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you for bringing this to our attention, and we’re truly sorry to hear about your experience. This is absolutely not the level of service we aim to provide.
We respond to all customer emails within 24 hours, so it’s not normal that your messages went unanswered. We kindly ask you to contact us again directly at our customer support email, making sure to include your order number #95943, so we can investigate this matter immediately and resolve it as quickly as possible.
We appreciate your patience and look forward to sorting this out for you.
Kind regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
I was a bit reluctant at first with any…
I was a bit reluctant at first with any new product but I really liked the packaging and what it said it does, so I tried it. I have tried 2 products so far - the leave in conditioner and the coconut mask. The mask treatment left my hair feeling like butter! And what I loved about the leave in conditioner is that it was not too oily like a lot of my current products but also not too light. I have been using Amyla for 2 weeks and I can feel a change already - feels softer and less knotty.
I have now ordered the entire coily range . Very excited to try. I might be hooked and add Amyla to my new favourite products
16 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for sharing such a detailed and thoughtful review! We’re really happy to hear that you decided to give Amyla a try and that both the Coconut Mask and the Leave-In Conditioner met your expectations.
It’s wonderful to know that your hair already feels softer and less knotty after just two weeks of use—that’s exactly the kind of results we aim for. We’re also thrilled that you’ve ordered the full Coily range and can’t wait for you to experience it.
Thank you for trusting Amyla Cosmetics and for welcoming us into your hair care routine!
Kind regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
Easy to use products
Easy to use products, great for curls/waves/kinks and frizz prone hair.
15 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you for your lovely feedback! We’re so happy to hear that you find our products easy to use and well suited for curls, waves, kinks, and frizz-prone hair. Creating effective and simple routines for all curl types is at the heart of what we do.
Thank you for choosing Amyla Cosmetics!
Best regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
It‘s really great for my Hair
It‘s really great for my Hair. Makes my Hair so soft and full of hydration. I have curly hair and with this products my curls are so bouncy and my curls are really shiny again! Highly recommended!
1 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your wonderful feedback! We’re thrilled to hear that our products are making your hair soft, hydrated, and bringing your curls back to life with bounce and shine. Your recommendation means the world to us!
Thank you for choosing Amyla Cosmetics!
Warm regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
I have noticed the changes in my hair…
I have noticed the changes in my hair where it was thinning around my edges and in the front of my hair.
4 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you for sharing your experience! We’re so happy to hear that you’ve noticed positive changes, especially around your edges and front hair. Seeing improvement in those areas means a lot to us and motivates our team to keep creating products that truly make a difference.
Thank you for trusting Amyla Cosmetics with your hair care journey!
Best regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
Products smell good
I have been using the Amyla products for 11 months. Shipping is fast. Products are secured during shipping. Products smell good and keeps my hair smelling good and moisturized.
1 de janeiro de 2026
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your continued trust and loyalty over the past 11 months! We’re delighted to hear that you’re happy with our fast shipping, secure packaging, and the results you’re seeing with your hair staying moisturized and beautifully scented.
Long-term feedback like yours truly means a lot to us and motivates us to keep delivering the best possible experience. Thank you for being part of the Amyla community!
Kind regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
This is one company with very terrible…
This is one company with very terrible customer service services. I place an order and noticed the address was incomplete, then place another order with then correct address, requested for them to cancel the one with incorrect address they completely ignored my request. Never again even if their product grows hair like samson from the bible, I will never buy from them.
26 de dezembro de 2025
Opinião espontânea
Resposta da Amyla Cosmetics
We’re very sorry to hear about your experience, and we understand your frustration. Please know that we respond to all customer inquiries within 24 hours, so it is not normal that your cancellation request was ignored.
To help us resolve this issue as quickly as possible, we kindly ask you to contact us again using the correct email address listed on our official website. We’re committed to providing the best service and look forward to assisting you.
Kind regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
Absolutely in love
I’ve been using these products for over a year and I am pleasantly pleased. With consistency I have seen growth and improvement in my hair. I especially love the hair thickening shampoo. Definitely the go to for my hair.
29 de dezembro de 2025
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for sharing your experience and for being with us for over a year! We’re truly happy to hear that with consistent use you’ve seen both growth and improvement in your hair.
It’s especially great to know that the Hair Thickening Shampoo has become a go-to in your routine—feedback like this reassures us that we’re on the right path. Thank you for your trust and continued support.
Warm regards,
Kimberly Davies
Customer Service Manager – Amyla Cosmetics
Fantastic customer service and I love…
Fantastic customer service and I love the products. I have noticed a huge difference since using. Will definitely continue using. Thankyou!
23 de dezembro de 2025
Opinião espontânea
Amyla cosmetics I would highly…
Amyla cosmetics I would highly recommend using them. My hair has never felt so good, it’s back to its long and healthy ways again.
15 de dezembro de 2025
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
The scent is so pleasant
The scent is so pleasant. The serum seems to have ingredients other than the listed oils. It leaves my natural hair tacky.
13 de dezembro de 2025
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you for taking the time to share your experience. We want to reassure you: the formula contains only the ingredients listed on the label. Besides oils, the serum contains only natural ingredients. The sensation you mentioned was due to the amount used or the application method. Every head of hair reacts differently, especially natural hair. If you have any remaining concerns, we would appreciate the opportunity to assist you further.
Amazing products
Amazing products! Beautiful packaging and brand
11 de dezembro de 2025
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
My hair somehow had stopped growing
My hair somehow had stopped growing, it was always breaking and worse off my scalp was always itchy. My first buy was the shampoo, conditioner and the growth serum 5pack and 2 chebe oil bottles. I noticed all round improvement in length, stronger strands and above all a scalp that was no longer itchy. I have been raving about Amyla products basically to anyone who has hair problems like breakage, itchiness, scalp flakes, hairline loss and experiencing no hair growth. Amyla is customer aware in understanding that women have different hair types and such detail is important in order to tailor products per hair types in order to achieve effective results and positive feedback at the same time thriving business wise. Random hair products are never the solution. Amyla hair products made specifically for your hair types, now, that’s a game changer.
2 de dezembro de 2025
Opinião espontânea
Resposta da Amyla Cosmetics
Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.