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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Excellent customer service, product bottles are beautiful. Can't wait to see how the serum makes my hair grow. Amyla Cosmetics is new but expanding and growing faster every day. Get your now before th... Ver mais

Classificada 1 em 5 estrelas

I subscribed to the products by mistake. I was unable to unsubscribe but kept delivering and charging me monthly even after writing an email a month before. I had to report the incident to the bank w... Ver mais

Classificada 5 em 5 estrelas

Since starting my fitness journey, all the cardio, sweat, and slick back ponytails caused dryness and breakage especially around my hairline. My perimeter was thinning and my hair felt fragile. A... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Still waiting for my April order, then was charged for May after I requested subscription cancellation. All I receive are generic email messages requesting I be patient. It’s almost June. Horrible cu... Ver mais

Informações sobre a empresa

  1. Fabricante de cosméticos

Escrito pela empresa

Taking care of textured hair isn’t simple. Whether your hair is curly, coily, kinky or somewhere in between, you know how challenging it can be to keep it healthy, strong and growing. That’s why we spent months researching, formulating and testing hundreds of ingredients to create hair care products that truly work for textured hair — from loose curls to tight coils. Too many women have tried brands that make big promises with little to no results. At Amyla Cosmetics, we chose a different path. Our products have been tested by hundreds of women with different curl patterns and hair textures, and the results speak for themselves. We believe in our formulas so much that we offer a money-back guarantee — because your hair deserves real care, not empty promises.


Informações de contacto

3,8

Bom

TrustScore: 4 em 5

900 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 60% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Works like magic!!

Personally speaking, I have never been a fan of shampoos and conditioners because they don't seem to give the result I want to see. Either leaving my hair dry and flaky or itchy, and for coily hair like mine it's never easy finding a right fit. But after trying their Coconut set, I noticed a slight change and difference. I was hopeful and now after weeks of usage I'm so glad with the results I'm seeing. I have to say this might be one underrated brand but it works like magic.

30 de outubro de 2025
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 3 em 5 estrelas

Appreciate Products-But customer service needs work

I appreciate the products, which are nourishing to my waves/curls. However, I do feel that the company could improve on quality customer service and shipping (not an issue each time but has been an issue on a few occasions). When I have emailed concerns, I have not readily received a reply.

10 de novembro de 2025
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Resposta da Amyla Cosmetics

Thank you for taking the time to share your experience, we’re really happy to hear they nourish your waves and curls.
We’re truly sorry to read about the issues you’ve experienced with shipping. Unfortunately, depending on the destination and local delivery services, parcels can sometimes take longer than expected to arrive. If you have any remaining concerns, we would really appreciate the opportunity to assist you further.

Classificada 5 em 5 estrelas

I used the hair growth serum spray and…

I used the hair growth serum spray and the chebe oil. I could see the new growth in a short time.

7 de dezembro de 2024
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

THE PRODUCTS ARE VERY GOOD AND THEY ARE…

tHE PRODUCTS ARE VERY GOOD AND THEY ARE SO BEYOND ONES EXPECTATION

25 de agosto de 2025
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

I love the Amyla hair care products

I love the Amyla hair care products, especially the rosemary mint products. They make my hair soft and manageable. They make my hair so easy to comb. I have coily hair sometimes it can be a challenge but the coconut conditioners and rosemary mint are so good for my hair. Thanks Amyla Cosmetics!

3 de novembro de 2025
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

Products work

Your products WORK!!!
Website is easy to navigate, promotions are really good and shopping experience is seamless. I love the updates on the shipping and delivery status of the products I ordered! Great job

29 de outubro de 2025
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 1 em 5 estrelas

Super unsatisfied customer 😑

I was a customer for Amyla for almost a year. Their products are pretty good but their customer service is terrible. There is no phone number you can call to get to a live agent. They only communicate via email…whenever they feel like checking it. I was on a recurring monthly subscription then one month I realized I had way more product than needed. So I reached out to the company to skip the upcoming delivery for the next month. For four days they never responded to any of my emails to skip that shipment. When they did respond it was to tell me it was too late to cancel my order because it was already being processed. They wouldn’t work with me in any fashion. Not for being a long term customer or for the fact that they took 4 days to reply to my email. Instead they shipped me a half fulfilled order because they didn’t even have all my products in stock. You would think they would credit me back the difference for the missing products for this huge inconvenience but they didn’t. They cave me a $10 coupon to use on their site for a future purchase. Yay me 😒. I cancelled EVERYTHING after that. I guess they were really willing to loose a long term customer over that. 🤷🏽‍♀️

15 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

DO NOT BUY THEIR CRAP PRODUCTS

They totally mislead buyers with their guarantee, on their website it says:
As a woman we know how disappointing it is not to have the results you want, especially for your hair. By ordering from Amyla Cosmetics, you take no risk. All of our products have a money back guarantee.

How does it work ?
If after 2 months of using one of our products you don't see any results, all you have to do is contact our support and we will reimburse you.
This allows you to test our products to discover their effectiveness, without risk.

I purchased the Curly Routine products, totalling 4. Shampoo, Conditioner, Curl Cream and Mousse. I used them twice (i wash my hair once a week) it left my hair dry and frizzy and damaged feeling, the opposite of what they say it does.
I reached out to them and they said their money back guarantee is only towards the growth serum.
DO NOT BUY.
Their products suck and so does their customer service.

30 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

Very strong chemical odor - like paint thinner

I ordered three types of the curl product, and received my shipment. I opened and smelled all of the product and it has a very strong chemical odor. It’s not a good scent at all. It’s almost like paint thinner. I contacted customer service, but they advised me since I had opened the containers, they were non-returnable. I’m not sure if I received a bad batch, but I honestly couldn’t recommend the product to anyone.

30 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I absolutely love these hair products

I absolutely love these hair products. my recent order was late Shauna was great in responding to my emails and ensuring I received my orders

22 de setembro de 2025
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

I love this company and their products

I love this company and their products. Customer service is fabulous too. The chebe line really helps with growth, breakage and moisture. But OMG the rosemary and mint line? CHEF’S KISS. I’m obsessed, smells AMAZING and does exactly as described.

18 de setembro de 2025
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 4 em 5 estrelas

I love the products and ordering is…

I love the products and ordering is easy. However, I placed my order on 9/1/25 and as of 9/10/25 my order has not shipped. I also signed of for a subscription for the coily routine kit but the only option is monthly. Monthly is too often for me to need shampoo and conditioner. There should be options to change the frequency.

10 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Blown away by my curly kit

I was blown away by my curly kit. My curls have never looked so good and also the day after! I highly recommend the products and love how good my scalp feels too after using the chebe shampoo.

27 de agosto de 2025
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Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 1 em 5 estrelas

Never received my order!

I placed an online order with this company back on July 29th. Today is August 14th and I am still yet to receive my order or to get receive a tracking number from the company to track my order! I've also received numerous emails asking about my experience with the company and my satisfaction with an order I have still yet to receive asking for refund and writing this review this is unacceptable in today's climate and job market!

14 de agosto de 2025
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Resposta da Amyla Cosmetics

Hello Carnyta,
We sincerely apologize for the delay regarding your order. Unfortunately, this was due to an unusual stock issue with one of the products included in your order, which temporarily prevented us from shipping it out as quickly as expected.
To resolve this, we invite you to contact our support team so we can assist you right away. You may choose to replace the out-of-stock product with another item from our range, or receive a store credit refund that you can use on our website.
We understand how frustrating this must be and we truly regret the inconvenience caused. Please rest assured that we are doing everything possible to ensure this situation does not happen again in the future.

Classificada 5 em 5 estrelas

10 out 10

All the Amyla products I had tried so far are excellent, I have been using for more than a year now. My hair feel moisturized and soft even during the Summer in Texas with high humidity. So far I had tried the shampoo and conditioner, the hair growth serum, and the treatment mask. I recently ordered the chebe powder and can’t wait to try it.

6 de agosto de 2025
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logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

I am so grateful for Amyla!!!

I am so grateful for Amyla!!!! I’ve been searching for years for a product that makes my hair soft, silky, bouncy and manageable. This product is just that!!! From this point forward, I will never use another product other than Amyla!!!!

15 de julho de 2025
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logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 1 em 5 estrelas

No tracking received and No response from Customer Service

This is my 6th attempt at contacting your customer service department since making my order #94047 on July 23, 2025.

All of my attempts have been unsuccessful.

No one has responded to my emails or messages sent on your site. This is beyond disappointing as I am a first time purchaser of your products.

I have not received a tracking number, so I have no idea where my package is…

Please note I have checked my spam.

While your products maybe great based on people’s reviews, your online customer service is inefficient and unsatisfactory.

22 de julho de 2025
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logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Hello Aloma,
We sincerely apologize for the delay regarding your order. Unfortunately, this was due to an unusual stock issue with one of the products included in your order, which temporarily prevented us from shipping it out as quickly as expected.
To resolve this in the event that your order has not arrived in the meantime, we invite you to contact our support team so we can assist you right away. You may choose to replace the out-of-stock product with another item from our range, or receive a store credit refund that you can use on our website.
We understand how frustrating this must be and we truly regret the inconvenience caused. Please rest assured that we are doing everything possible to ensure this situation does not happen again in the future.

Classificada 5 em 5 estrelas

I fell in love with the oil first!

I fell in love with this product by using the oil and decided to venture out and try the other hair products. So far the product works well with my hair type. No white residue at all. There is a slightly hard crunch to the finish style. I'm happy with the product and it will continue to be one of the 3 products I support.

1 de novembro de 2024
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logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

Classificada 5 em 5 estrelas

I just started using their products and…

I just started using their products and so far I am loving each and every one! Can not wait to see the results!!!

18 de julho de 2025
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logótipo da Amyla Cosmetics

Resposta da Amyla Cosmetics

Thank you so much for your review :) Your support is very important to us ! If you have any questions or concerns, please don't hesitate to contact us

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