AngelSense is in clear violation of click-to-cancel laws. They let you sign up online. But they force you to call them to cancel. This is illegal in many states, in violation of FTC cancellation rules... Ver mais

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Leia as opiniões dos outros
We got angel sense 9 years ago after my non- verbal child's bus went missing and stopped communicating with dispatch. Angel sense has given us peace of mind. We are able to see my son's location, ho... Ver mais
Angel Sense support has been absolutely delightful. I feel safer than ever knowing this little device is in my son's pocket and no one can remove it without the special key. I'm not feeling panicked i... Ver mais
AngelSense has been a game-changer for my son’s independence. He has a history of 'bolting' and limited danger awareness, but this device acts like a virtual coach. A standout moment was at the playgr... Ver mais
Informações sobre a empresa
Sobre AngelSense
Escrito pela empresa
AngelSense is an assistive technology that provides safety and independence for individuals with special needs, including autism and dementia.AngelSense was created with a shared vision: to ensure safety, independence, and peace of mind for families who face unique challenges every day.
The technology is designed to go beyond tracking. It’s about providing real-time support, being proactive in preventing risks, and offering a sense of comfort knowing that parents and caregivers are never alone in caring for their loved one.
About the Technology
The AngelSense system includes a wearable device that can either be worn as a watch or attached to clothing, depending on the individual's level of functioning and sensory sensitivities. The device is connected to an app that parents and caregivers use to monitor and communicate with their loved one.
The AngelSense includes a number of lifesaving features:
- Continuous Monitoring allows you to always know where your loved one is through proactive alerts right to the app. Whether your loved one is at school, in transit, or out in the community, you can instantly see their location and know if something isn’t right.
- The Smart Voice Suite provides you with tools to talk to your loved one and listen in on their environment with the assistive speakerphone. You can also set voice reminders to maintain routine and use voice navigation to help navigate yourself to your loved one.
- Emergency Search and Rescue Tools give you the ability to act immediately if your loved one elopes without delay. The features give you the ability to share their live location with first responders and other people searching through the app and share their photo with other people in the area.
- Health and Wellness Tools provide you with insights into your loved one's well-being by being able to monitor changes in their routine, movement, or behavior so you can act early when something feels off. The tools include fall detection, a step counter, and location playback.
- Safe Ride Monitoring gives you a view into your loved one's transit journey in real time and know immediately if something changes along the way.
- Tailored School Solutions were designed to support safe transitions, prevent emergencies, and promote least restrictive learning by allowing parents and educators to set their app preferences and share access with school administration.
AngelSense Wearing Options
AngelSense offers two devices: a wearable device that can be attached to clothing and a smart watch for discreet wearing.
To help ensure your loved one wears their device continuously, AngelSense offers a number of sensory-friendly wearing options. The wearable device arrives with a fabric sleeve, 3 magnetic fasteners, and a magnetic key which can be attached to clothing or a bag for non-removable wearing.
Other accessories include biker shorts, an undershirt, an armband, a belt clip, and more. These can be bought separately.
The Customer Care Team
The AngelSense customer care team is made up of special needs parents who use AngelSense for their loved ones. They understand where you are coming from and can help you find the right solution.
Find the best solution for you and your loved one at AngelSense.com
30-day money back guarantee
After the 30-day money back guarantee period, your subscription is a 1-year contract
Informações de contacto
30 Chapin Road, Unit 1201, 07058, Pine Brook, Estados Unidos da América
- 646-770-2950
- info@angelsense.com
- angelsense.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 16% das suas opiniões negativas
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Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Does Not constantly work and they …
Does Not constantly work and they obligate you to a 1 year contract even If the device is broken.

Resposta da AngelSense
THE Best GPS
THE Best GPS
I have tried several GPS units for my kiddo with special needs. Hands down, Angelsense is the best. It has lots of great features, but most importantly, it works. It's accurate. Others I have tried were 2 blocks off or took several minutes to sync with the phone app! Not helpful when trying to locate my non-verbal escapee. Thank you Angelsense for the great product! (Been using now for over 2 years.)
love my angelsense for my little angel
love my angelsense for my little angel! only thing is wish it had was waterproof! but overall this is a great product, and an amazing tool to have for our kids!!
Just a shout to Patty and Xaymara
Just a shout to Patty and Xaymara! "AUsome" customer service. Both of them were very courteous and professional in dealing with my concerns with the delivery of Angel Sense device replacement!
Thank you so much for giving priority and resolving my concerns in a very timely manner!
To all subscribers out there kindly participate in there survey after every call. It will only take you literally 1 minute to answer all of them!
#angelsensecares
A True Lifesaver
This product literally saved our special child who wandered away from a campsite into deep woods. We had him back in less than 9 mins. Safe and sound. It works and we love it!

Resposta da AngelSense
Peace of mind
I bought the AngelSense for my non-verbal 3 year old son when he was beginning school. It is the only thing that gives me any peace of mind while he is on the bus, at school, and on his way home. I know exactly where is is throughout his day. I love this device!

Resposta da AngelSense
My daughter got out at night in the country.
A few years ago my autistic daughter wandered from the house in the middle of the night. She went walking down our road into the south texas brush and the fear for her safety was something I never want to experience again. Luckily, God was with us and someone found her, but with all of the wildlife, things could have taken a devastating turn. We thought we had done everything to prevent it. After I looked into tracking devices and compared features and reliability I decided on angelsense. Most "GPS" trackers for children use cellular triangulation which can be off by fractions of a kilometer, especially in places where there are no roads for the tracking system to narrow it down, which is why it seems so accurate when we are driving somewhere using a map on our cell, or places where there is a ton of glass which can reduce accuracy. Alternatively, satellite GPS (which angelsense uses) can determine her location within just a few feet, even out in the country which is VERY important for me. I can call and hear where she is, and now with the new features, I can call and tell her to STOP and stay right there while hearing her surroundings or her voice. The magnetic fasteners also make it difficult for her to remove and the belt means she cant take it off even if she removes her clothing. The peace of mind i get from this is more than worth the monthly fee. I cant put a price on her life, and I cant imagine being without this device now.

Resposta da AngelSense
I have used AngelSense for over a year
I have used AngelSense for over a year. It allows me to see my child's day at a glance, know where he is and using the Listen-In feature I can hear if he is upset and how he is being treated.
My favorite feature is the AngelCall as I can two way call with him and comfort him, let him know I am thinking about him, he enjoys our calls.
Before AngelSense I would sit at work worried that my child may leave school, or a caregiver would forget to pick him up. Angelsense is an amazing tool that has helped my family tremendously and given us such peace of mind.
AngelSense has been the answer to my …
AngelSense has been the answer to my prayers. It has provided my family so much peace of mind. I love knowing where my angel is any time during the day. The extra features like Listen-In and AngelCall are amazing. It is worth every penny and definitely the best device on the market.

Resposta da AngelSense
The product worked great- however we …
The product worked great- however we did not recieve the belts that were paid for a year and a half ago, saught to resolve the issue, were told we would recieve them, and never did. We ordered and paid for two devices and two belts on the same account. Cancelled them after the mandatory year of service yet only one was actually cancelled. From now on automated pay for anything is not worth trusting. We have given hundreds of dollars to a company that we were not utalizing. Thankfully customer service has improved.

Resposta da AngelSense
What a boon to the safety of special needs kids!
The AngelSense people are very helpful and patient. It's so cool that they are constantly thinking of new ways to make a great innovative tool even better.

Resposta da AngelSense
The Anglesense GPS is a wonderful tool
The Anglesense GPS is a wonderful tool, that will ease some stress and give you peace of mind. I have been a customer for well over a year. Part of my child's diagnosis is nonverbal and eleopment. Because my son does not communicate with me traditionally, it is very hard to find out exactly what happens when he is away from me. With the listen in function I know I can listen to what he is doing anytime I want. The intransit mapping is another great feature. As is the capability of having my neighbors install the app to be alerted and help look for him should he elope. There are many great features I haven't mentioned all in all it is a win for US.

Resposta da AngelSense
We ordered the GPS 2 model (thinking it …
We ordered the GPS 2 model (thinking it was smaller than the GPS 1, which in reading reviews just realized the GPS 1 is smaller) and this thing is SO bulky and it makes my 9 year old insecure around his peers. The service is good in more populated areas, but we live just out of town and our subdivision has 4 acre wooded lots (new subdivision) and at our home it is constantly "no service". One of the reasons why we got this is because we do live in a wooded lot and subdivision, but NEVER works here on our property. If you can watch TV on a watch today and be able to do all the things that our devise does, why doesn't AngelSense realize it's 2017 and not in the dark ages. We are going to do research on finding a new service that offers the same benefits, smaller that hopefully has service at our home and switch when our year contract is up. So disappointed.

Resposta da AngelSense
We've had our device for a couple weeks …
We've had our device for a couple weeks now. Our child runs off frequently and has recently increased. Having the Angel Sense really eases our minds that he's safe and we know where he is at all times. If he runs off we have the device to help locate him.

Resposta da AngelSense
AngelSense has been a life saver for my …
AngelSense has been a life saver for my family. My 13 year old son has a history of eloping. AngelSense has prevented him from eloping in several circumstances. When he did elope we were able to quickly find him. I don't know what I'd do without it.

Resposta da AngelSense
Loving Angelsense!
I have been using Angelsense for three years now and absolutely love it. I am looking forward to receiving the update version of talking with my child. My daughter is 21 years old and has severe apraxia. This device has given me a piece of mind knowing where she is at all times. We had an incident where a new bus driver wasn't sure where my daughters bus stop was. I looked at the app on my phone and drove right to where the bus driver was and got my child. It is a wonderful device!!

Resposta da AngelSense
Believe me, I WANTED this thing to work
3 Main Problems
1) Product doesn't work as advertised. Intermittent service and I live outside of NYC. That's unacceptable for that type of product. It's like saying, the airbags work most of the time.
2) $40/month wireless is extortionate. So $500 per year, plus the cost of the product. It's a total scam.
3) Size of the product. With all the recent technological advances, the best product they could come up with is something the size of an old-school mobile phone (it's over an inch thick )? Honestly, no matter what AngelSense sales pitch is, just try and connect one of these things to your child's clothing; it's near impossible. The product is clunky and too large. It's really about the same size as shock collar for a dog. Unless you want to strap this block onto your childs body via a strap (so they look like a felon on house arrest), there is no easy way to attach it to their clothing because it is too big, and backpacks are not an option because they do not guarantee connectivity to your child.

Resposta da AngelSense
Never worked, locked into contract. No love from AngelSense.
Our purchase date was was a little over a year ago. Today I told them never to charge me again because their unholy contract is now expired. The AngelSense device never worked well. At school, it told us he was running away constantly. The school system wouldn't even allow the device once they caught wind it had a listen-in feature and this had to be settled with lawyers because they misinterpreted the wiretap laws.
Once we got school administration to approve the use of the device and we started using it regularly, we noticed that most of the day it just simply said "not connected" and "unknown".
We contacted customer support several times, who didn't understand when I told them that I'm a senior systems administrator that I understand the concepts and just need high-level tech help with this. I spoke with many uninformed individuals, all of which were moms and not technologically aware, who insisted that it must be my fault.
We opted into a beta program for a new device on a different carrier, a carrier that I knew to be strong in the area. That device also stayed disconnected most of the time. Half the time I couldn't even log into app.angelsense.com because the page simply won't show the username and password fields. Last time I logged in the only thing it said was about 4000 hours of no battery, when we left the thing on the charger for months.
I asked for a refund and was denied. I'm going to ask again when they email me later today. It's been fun paying you guys all this money for something we can't use, I'd like it all back now.
I've noticed that they respond to almost every 5 star review, but I only noticed a single 1 star review with a response. I'm doubting they'll comment, but I would be happy to know we're getting our money back so we can do something useful for our autistic child like add it to the Disney World fund we have going.
Good day and good riddance, happy to be done with AngelSense.

Resposta da AngelSense
Great app with many features
User friendly app. Love all of the features added often. Great peace of mind.

Resposta da AngelSense
Love AngelSense GPS
We have used AngelSense GPS devices for our twin boys for over 2-1/2 years now. We love the notifications that we receive when the boys leave a known location, arrive at a know place or are in an unknown area. We also love that we can track them in real time.
The false alerts are fewer than any other device we know about and the devices are constantly improving.
We also love that the customer care are parents who use the device themselves as clients first for their special needs children. Couldn't recommend it any more.

Resposta da AngelSense
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