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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The delivery experience is terrible. They provide zero information about where your package is or when you’ll receive it. The website also claims that delivery will take a maximum of 5 days… i’m now... Ver mais

Classificada 5 em 5 estrelas

I’m extremely satisfied with my new gaming PC! The assembly was done professionally, with clean cable management and high-quality components exactly as described. Everything was securely install... Ver mais

Classificada 5 em 5 estrelas

Even though you might look elsewhere and find the prices a bit lower, but the few dirhams lower don’t matter because you wont get the support that was provided by Anigma in general and Wael specifical... Ver mais

Classificada 5 em 5 estrelas

Very well impressed with their product line up, item handling and professionalism their staff employs. It may have taken some time to deliver my PC case only because I live in Dubai and there was a li... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

Anigma Technologies is an Emirati brand, reinventing how gaming is done in the Middle East. We're brothers who are passionate gamers who live, breath, and eat gaming. After spending a couple of years building PCs as a hobby, we have decided to share our experience and knowledge with the rest of gamers and created AnigmaTechnologies.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

106 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

The delivery experience is terrible

The delivery experience is terrible. They provide zero information about where your package is or when you’ll receive it.
The website also claims that delivery will take a maximum of 5 days… i’m now on my 9th and still without any knowledge when i’ll get my package. Contacting them through email is useless no one responds. I had to find out who they use for delivery and reach out to them myself just to be told it MIGHT arrive in 2 days… seriously?

30 de março de 2026
Classificada 2 em 5 estrelas

Great computers , spotty customer service

Ive made 2 purchases with anigma. One in 2025 , PC held up great not issues so far
And another in 2026 both high end PCs. You get what you pay for nothing more nothing less.

However customer service is abysmal. You have to basically call constantly to get an answer or an update otherwise they ignore you. eg I texted them on the 3rd day and got hit with "we are working on it". The same for 4th day where i insisted to know how much of the PC was completed turned out they didn't even start. They didn't have the case they listed on their website. Which I've opted to replace with another. Rushed the order because its supposed to be gift, not the desireable outcome.

Honestly disappointing. Id rather not deal with this company again. Transparency seems to be an issue with them

19 de março de 2026
Classificada 5 em 5 estrelas

I’m extremely satisfied with my new…

I’m extremely satisfied with my new gaming PC! The assembly was done professionally, with clean cable management and high-quality components exactly as described. Everything was securely installed, and the system booted perfectly on the first try.

Performance has been outstanding — smooth gameplay on ultra settings with no issues at all. You can tell the builders really know what they’re doing.

Delivery was fast and well-packaged. The PC arrived safely with excellent protective materials inside and outside the box. No damage at all.

Highly recommended for anyone looking for a reliable and professional gaming PC service!

11 de fevereiro de 2026
Classificada 1 em 5 estrelas

communication was non-existent

communication was non-existent. once replied on whatsapp and never replied to my emails or whatsapp after the first time. Missed sending one item with the delivery, and yet to hear back from them. Delivery time took too long considering they are local, it took over a week.

2 de fevereiro de 2026
logótipo da Anigma.com

Resposta da Anigma.com

Thanks for your feedback
Dear Abdulaziz, We have investigated on your order

We handled the main product and free gift to the Shipping courier the same day of your order, however they missed the small free gift and delayed the main product shipping for a week

We tried our best and we were escalating daily to get your shipment delivered on time

We have changed the courier company to a better one who meets our clients expectations

sorry for the inconvenience caused.

Classificada 5 em 5 estrelas

Superb service

Website was easy to navigate, and Alaa was quick to clarify my questions over WhatsApp during purchase. Rig arrived that day, and runs very well.

10 de janeiro de 2026
Classificada 5 em 5 estrelas

Fast delivery and excellent service

I found that they offered the best price when I searched on Google, so I browsed their website and completed the purchase easily and smoothly. They informed me that delivery would take about three to five days. I reached out to their customer service via WhatsApp, and they promised to try to expedite the shipping. Indeed, within two business days, the item was shipped. I’m very happy with the product: it arrived in excellent packaging with no signs of damage, and it’s an original item. Overall, I’m really pleased with my experience with them.

29 de outubro de 2025
Classificada 4 em 5 estrelas

Solid build and great performance, but communication could be improved.

I've been using my PC from Anigma for about a week now, and I’m very happy with its performance—it runs every game I throw at it smoothly, which is exactly what I was looking for.

The only downside was the communication during the order process. While the website mentioned a 5-day delivery, my build took about 2.5 weeks due to some delays after the stress testing phase. I completely understand that delays can happen, especially when quality checks are involved, but I would have appreciated more proactive updates. I had to reach out myself to get any information, which made the wait more stressful than it needed to be.

That said, I’m pleased with the final product and grateful to the team for delivering a high-quality PC in the end.

19 de junho de 2025
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