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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

The delivery experience is terrible. They provide zero information about where your package is or when you’ll receive it. The website also claims that delivery will take a maximum of 5 days… i’m now... Ver mais

Classificada 5 em 5 estrelas

I’m extremely satisfied with my new gaming PC! The assembly was done professionally, with clean cable management and high-quality components exactly as described. Everything was securely install... Ver mais

Classificada 5 em 5 estrelas

Even though you might look elsewhere and find the prices a bit lower, but the few dirhams lower don’t matter because you wont get the support that was provided by Anigma in general and Wael specifical... Ver mais

Classificada 5 em 5 estrelas

Very well impressed with their product line up, item handling and professionalism their staff employs. It may have taken some time to deliver my PC case only because I live in Dubai and there was a li... Ver mais

Informações sobre a empresa

  1. Loja de dispositivos electrónicos

Escrito pela empresa

Anigma Technologies is an Emirati brand, reinventing how gaming is done in the Middle East. We're brothers who are passionate gamers who live, breath, and eat gaming. After spending a couple of years building PCs as a hobby, we have decided to share our experience and knowledge with the rest of gamers and created AnigmaTechnologies.


Informações de contacto

4,2

Bom

TrustScore: 4 em 5

106 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 33% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 1 em 5 estrelas

Bad experience

Bad experience, had to pay extra to get what i already paid for which is not legal since i already paid for the product and the website had it available but i was told then it was not available in stock. Overall very bad

10 de maio de 2024
logótipo da Anigma.com

Resposta da Anigma.com

We are sorry for the experience you have faced with Anigma.com

We did an investigation into that matter and the website's wrong pricing is not your fault for sure. and what happened from the agent was wrong

So we refunded the extra amount you have paid, plus a gift card was sent

Happy Gaming

Classificada 5 em 5 estrelas

Great service and assistance

I recently had the pleasure of visiting Angima to build my gaming PC, and I can’t say enough good things about my experience, especially thanks to Ibrahim. From the moment I walked in, Ibrahim was incredibly helpful and knowledgeable. He patiently guided me through the entire process, answering all my questions and offering valuable insights on the best components for my needs.

His expertise made a complex task feel seamless, and he took the time to ensure everything was perfectly set up. I truly appreciated his dedication and attention to detail. Thanks to Ibrahim and the team at Angima, I now have a powerful gaming rig that exceeds my expectations. I highly recommend Angima for anyone looking to build or upgrade their PC—great service and support!

26 de setembro de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

good experience

all in all they built it in the way, there were hiccups, minor delays, but all was resolved amicably, no issues with the cooperation

20 de agosto de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

Impressive product line up, high end customer service level

Very well impressed with their product line up, item handling and professionalism their staff employs. It may have taken some time to deliver my PC case only because I live in Dubai and there was a little issue with the delivery time, Ibrahim handled it like a champ and made sure the specific time Im available to pick up has been followed. Im sure that if they have what I need for my PC upgrade, ill choose to buy from Anigma Technologies again. Its worth the wait.

3 de julho de 2024
Opinião espontânea
Classificada 5 em 5 estrelas

I recently purchased a PC from Anigma…

I recently purchased a PC from Anigma and overall, I am very pleased with my experience. The performance of the PC is impressive, handling all my tasks smoothly and efficiently. Anigma’s customer service was exceptional—they were responsive and helpful throughout the process.
One minor downside is that some of the wires inside the case are exposed, which isn't ideal. However, this is a small issue and doesn't significantly affect the overall quality of the build.
In conclusion, my experience with Anigma was positive, and I would recommend their PCs to anyone looking for good performance and great customer service.

26 de junho de 2024
Classificada 5 em 5 estrelas

Best company for PC's and accessories

100% best gaming/pc company in the uae, got my custom built pc in 2 days and it was fully built and ready to plug in, they also give you the motherboard box with ssd and more to show you it's the legit company's and not fake versions. The customer support was just as good, patience, respectful, understanding, and very good overall.

15 de abril de 2024
Opinião espontânea
Classificada 1 em 5 estrelas

Had to adjust to a different color as…

Had to adjust to a different color as it turned out the case I wanted was not available. Delivery also took time compared to other companies

26 de março de 2024
logótipo da Anigma.com

Resposta da Anigma.com

Hello Paul

We are sorry that we couldn't give you the service you expect, sometimes we face supply issues, and we try always to be transparent and give the customer alternatives

The customer has the right to accept or cancel the order, and the refund is done immediately and reflected in your card within 1 to 3 working days.

After investigation, we checked the conversation between you and the agent, and you have approved the change

Regarding the delivery time, as written before ordering and after the order confirmation on the website, its 5 working days, and we have compared the order date and delivery date, it was made on time, on the 5th working day

Our delivery time frame depends on the product, and we try always to improve this in general

Thanks for your feedback

Classificada 2 em 5 estrelas

Aweful experience to buy an expensive PC

1- PC was not stress tested as mentioned in website. I stress tested the CPU and its reaching 90 degrees celsius.
2- ramadan gift was not included with delivery although i reminded an emloyee on a phone call. Had to pay 22 aed for gift bag delivery afterwards.
3- cables management is really bad.

21 de março de 2024
logótipo da Anigma.com

Resposta da Anigma.com

Hello Abdulrahman,

We are sorry to hear that, we really like to have the best service in the market, however, sometimes issues happen and we always take the responsibility.

1- We need to take it back and investigate, all our PCs were stress-tested before shipping, we need to know if the 90c is just a spike while heavy load or its constant, we need also to know the Idle CPU temperature, so please we need to check at the workshop

2- We have checked your order, Ramadan Bag need to be added to the cart, and the order has been created without Ramadan bag, that's why we shipped it after your original order has been dispatched

3- For the cable management issue, we need to have a picture to see what is the issue, please share it with our support email or whatsapp

Thanks for your feedback

Classificada 5 em 5 estrelas

Great after sales support!

I had a problem with a Samsung screen that delaminated 16 months after purchase. I contacted Anigma support to inquire about the manufacturers warranty and within a day they had arranged for a courier to collect the screen and be repaired. Service was friendly with good communication throughout the process to keep me informed as to what was happening. Excellent support. Well done!

28 de março de 2024
Opinião espontânea

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