Finally my crazy pug started to control himself! I was skeptical at first because I tried every humane option I had found, but gave this collar a try anyway. It arrived quickly, and the first time Pan... Ver mais
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Leia as opiniões dos outros
Am using the ear cleaner,wormer and joint care for my dogs. The ear cleaner is gentle and very effective as is the wormer The joint care I use for my elderly dog which seems to have benefited him a... Ver mais
My labrador had a major operation in December - she is nearly 12 - afterwards she developed a front leg limp which was concerning. She takes a You MOve tablet... was taking another but this Animgo O... Ver mais
Excellent service. Original order arrived quickly however one of the bottles had been broken and leaked oil everywhere. Animigo customer service were lovely and sent a replacement straight away. My ca... Ver mais
Informações sobre a empresa
Escrito pela empresa
Specialising in health and wellbeing products specifically for pets, Animigo has all you need to look after your furry (or not so furry) friends. Focusing on natural ingredients and premium formulations, Animigo has developed itself as a site you can trust when it comes to your beloved pets. We’re pawsitively passionate about pets, and transfer that care and attention to our site.
High Quality Pet Care Products
Escrito pela empresa
- Next-Day Delivery
- We know how pawsome our products are, so of course, you want to get trying them as soon as possible! For this reason, we offer a range of delivery options to find the best one for you, including next day delivery for orders placed before 4pm on any working day. We also offer tracked delivery, so you can place your order in confidence knowing it will get to you safe and sound (or rather ‘hound’).
- Free Delivery
- Who doesn’t love free delivery? If you spend £50 or over, you automatically qualify - Pawfect!
- Same-Day Dispatch
- We know you want your products as soon as possible so you can start enjoying them with your pets, so if you place your order before 4pm on any working day, we aim to dispatch it that same day so you can get your goods faster.
- In Stock
- Unlike many other online retailers, we house every single item of stock in our own warehouses, meaning we know exactly how much we have and can send it out without a hitch.
- Natural Ingredients
- We know loving pet owners don’t want to give their furry friends harmful chemicals, so every product at Animigo is made using natural ingredients, that have been carefully chosen by our pet experts in order to give you and your loyal companions the very best.
- Fantastic Support
- We love pets all over the globe, so to help deal with any query you may have we offer international customer care. With help available in numerous languages, we’re sure we can answer your question quickly and easily! To make things even easier for you, we also offer assistance in a number of forms to suit you, including phone, email, live chat and post.
Informações de contacto
106 Lower Addiscombe Road, CR0 6AD, Croydon, Reino Unido
- 0203 322 1746
- info@animigo.co.uk
- animigo.co.uk
4,5
Excelente
1 mil opiniões
Sem histórico de convites para avaliação
Esta empresa não convidou os clientes, pelo que as opiniões podem não ser representativas
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I made an order for 6 bottles of tick…
I made an order for 6 bottles of tick spray with living in the countryside as to save me ordering constantly and also for my daughters two cats as well as the ticks this year are bad they emailed me about 3 times for to verify for what purpose as ordering a large amount as they thought I was reselling it I found this annoying but after thinking about it I though you know what they are being responsible and security issues they had also so 100 % plus to them definitely recommend this company as that’s a good safe place to buy from as anywhere else would just send it out without question need more businesses like this one will definitely be buying from them again and totally recommend them
17 de maio de 2024
Poderá usar IA para responderLer mais
Na Trustpilot, focamo-nos em conteúdo criado por pessoas reais. Ainda assim, esta empresa pode usar a nossa ferramenta de respostas assistida por IA, para ajudá-los a redigir respostas.
Resposta da Animigo
Dear John,
We sincerely apologize for the extended wait you experienced due to the lost parcel. After thoroughly reviewing your order details and tracking information, it appears that there was an unfortunate mishap with our third-party delivery service, resulting in the loss of your parcel.
We understand how frustrating this must have been for you, and we share in your disappointment. Please know that incidents like these are not common and do not reflect the level of service we aim to provide. However, we acknowledge that this experience fell short of your expectations.
As a valued customer, we truly appreciate your patience and understanding during this time. Rest assured, we are taking steps to rectify the situation and prevent similar issues from occurring in the future. We will be looking into alternative delivery options to ensure smoother and more reliable deliveries moving forward.
Thank you for bringing this matter to our attention, and we hope to have the opportunity to restore your faith in our service. Should you decide to place another order with us, please don't hesitate to reach out beforehand so we can personally oversee the delivery process.
Thank you for your continued support and loyalty.
You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.
Kind regards,
Customer Services
Good company
Good company, there was an issue with delivery and they were quick to assist.
The courier lets them down though, my delivery was thrown in our field
17 de maio de 2024
Fantastic customer service
I purchased wormwood for my cat and it was amazing. We could not work out why our cat was getting so thin and his fur falling out but this worked so well. Also fantastic customer service. The carrier for the wormwood had gone hard so I contacted Animigo and they came straight back to me within minutes and were so helpful. Also fast delivery.
6 de maio de 2024
Amozan not very good at delivering
Amozan not very good at delivering.
My white bungalow ( the only one for miles) ended up being a three storey red bricked house for the delivery drop off.
Not going to order again if they are your delivery supplier
13 de maio de 2024
Resposta da Animigo
Dear Nicholas,
We apologize for the inconvenience you experienced with your recent delivery. It's disappointing to hear that the delivery service did not meet your expectations, and we understand how frustrating it can be to receive your parcel at the wrong location.
Please know that we utilize a third-party delivery service to handle our shipments, and while we strive for timely and accurate deliveries, sometimes issues like this can occur. We are truly sorry for any confusion or inconvenience caused by this delivery mishap.
Rest assured, we take your feedback seriously and will do everything in our power to ensure better delivery experiences in the future. We appreciate your understanding and patience in this matter.
If you decide to give us another chance, please feel free to reach out to us before placing your next order. We will make sure to take extra care to ensure a smooth delivery process for you.
Thank you for bringing this to our attention, and we hope to have the opportunity to serve you better in the future.
You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.
Kind regards,
Customer Services
I found the car repellent didn’t work…
I found the car repellent didn’t work on my cat. I did send message to the company asking for advice but no reply. I wasted quite a bit of money.
6 de maio de 2024
Resposta da Animigo
Dear D,
We apologize for the inconvenience you experienced with our repellent for cats. While we have received positive feedback from many customers, we understand that every cat is unique and may react differently to the product.
We are sorry to hear that it did not work for your cat and that you feel you wasted your money. To address this, we have a money-back guarantee policy in place. You can find more information about this policy on our website at the following link:
https://www.animigo.co.uk/moneybackguarantee.html
Please reach out to our customer service team with your details, and they will assist you in the best way possible. We appreciate your feedback and hope to have the opportunity to better serve you in the future.
You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.
Kind regards,
Customer Services
So easy to order .
So easy to order .
They said about 4 days delivery I got it the next day and I ordered it late .
6 de maio de 2024
Quick delivery excellent product
8 de maio de 2024
Delivery was on time
Delivery was on time, which is good. Now our dog is very happy that he has his medicine. Thank you
8 de maio de 2024
Arrived ok and quickly
8 de maio de 2024
Quick and easy to order and buy
Quick and easy to order and buy . have bought before well worth it . No harmful chemicals.
being waterproof is great as the dogs love being in the water .
Will buy again in 6 months time
22 de abril de 2024
Service is not impressive
I ordered some goods from Animigo. One of the items says to use a scoop fo measured amounts but no scoop was enclosed. I have emailed Animigo. I received their reply on 28th April and now it is 8th May. How long does it take for a small scoop to be sent out to me? Not impressed by this company.
24 de abril de 2024
Resposta da Animigo
Dear Manoj,
Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience you have experienced with your recent order from Animigo.
We have forwarded your concern to our customer service team, and they are currently investigating the issue to ensure that a solution is provided promptly. Rest assured, we understand the importance of resolving this matter quickly for you.
Please accept our apologies for any frustration or inconvenience this delay may have caused. We are committed to ensuring that you receive the assistance you need, and we appreciate your patience and understanding in this matter.
If you have any further questions or concerns, please feel free to contact our customer service team directly, and they will be more than happy to assist you further.
You can also contact us via email at info@animigo.co.uk or call us at 0203 322 1746, we are available between 8 am to 6 pm Monday to Friday. We also have a live chat option on our website which you can use to instantly connect with one of our advisors.
Kind regards,
Customer Services
Order received prompt
26 de abril de 2024
Amazing product for pain relief and…
Amazing product for pain relief and help with aches & pains, auto shop for this from now on!!
18 de abril de 2024
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