Antictrip 

It's good wish they do bit cheaper deals when specially when you abroad and want to com home (UK)

Very helpful professional handling

Two of your representative riya and Sarah both are very good in guidance and the way of communication also very good am very satisfied from both of her

Overall experience wasn’t very nice but I got call from Ria and she did apologise for bad experience. I hope they will improve their services, I’ll definitely try again to use this service.

Friendly and prompt customer service but deceitful model which undermines everything.
Basically they offer promotional fares that in reality are not available. Then after you pay they claim one of the flights are no longer available effectively forcing you to purchase a different ticket that is NOT even close to the original in price, airline or date!. I paid about £2970 for 4 tickets (family of 4) rtn to manila on Qatar airways from London which I was told on the phone immediately prior to booking online that they were discounted tickets as only 15kg of luggage was allowed. I booked and for the last 5 days have been told that the rtn ticket is no longer available and that I have to now purchase a flexible ticket which is much more expensive and no similar to prices on ther websites I have asked for my money back and they are declining that as a realistic option even though under trade laws there is a several day day cooling off period. I deliberately chose One world alliance airline as a silver card holder. They have tried to offer cheaper flights at less favourable times, duration and dates which are completely contrary to the original booking. The reviews all tell of similar stories. They cant deny this booking ATU24097490 6th to 9th April 2025.

I have spent hours on the phone at my own cost without a resolution 5 days after original booking hence my rating tonight.

19th Sept 2024 and 10 days on update. Nothing has been resolved. Antic trip still has my £2950 and the situation is being dealt with by Barclays fraud team after Antic asked to pay a further balance by BACS to a 3rd party account with a formal invoice to support. Barclays raised an alarm on my account. I do not have a flight!

19th Sept 2024. I keep receiving hostile phone calls from Antic asking me to remove my review with threatening rhetoric. Why would someone remove a review if they have had a genuinely poor experience which I have had. They should apologise properly. Many other people have had similar experiences. Antic have stated on the phone today that they have refunded my bank. I have called Barclays bank and they have just told me categorically that no refund has been received to date from Antic. Yet more deception!

Now 16th October still no refund yet!

Tried to book tickets through them at the price that was too good to be true😊 Upon pressing the ‘Book’ button, received a message: ‘******’ (Please see an update below). This looked very suspicious as my bank uses 2-step verification and the site never reached this stage. To clarify, I rang them up. The lady on the phone said that my bank declined the payment (I found out later that this wasn’t true, as the transaction never reached the 'security firewall') and I can pay via a bank transfer. This option immediately rose suspicions and was declined. Then she said that she’d send me an email with a link to make the payment. At this point I just hang up.

UPDATE 07.09.2024. I've received a polite email from Trustpilot saying that Antictrip believe that publishing their exact message, generated by their own website, that included their contact number contains personal information and thereby violates Trustpilot's guidelines. Formally, this is correct, so I've deleted the message. One minor thing though... This very personal number is highlighted on the home page of their website as the number to ring for 'more unpublished deals'. There's more to this saga, but I'll refrain from sharing this for now)))

Thank you Ria for the wonderful customer service

Good service, Got lowest flight fare travel to India.

After using Skyscanner, I booked and paid 7 July 2024 for BHX to BKK return with Saudi on an alledgedly 'promotional fare' Received confirmation email almost immediately with promise of tickets within 4 days.
After 4 days was advised outbound confirmed but return not. Phoned them and tthe agent/fraudster asked for another £360. Naturally, I was not pleased and asked for my money back. They couldn't do that.
I spoke to Saudia who confirmed they hadn't booked my flight until 4 days later - and there was no 'promotional' fare.
I went back to them and told another agent/liar/fraudster this and they said I could cancel and they would refund me.
I agreed and had an email from Antic Trip confirming and that my refund would be made in '15 to 20 business days'.
After 21 working days I had not received my refund from these fraudsters/liars, so I phoned them and was told by another of their liars/fraudsters, "It is being processed and will be in your account in 2 days," or " It will be in your account Tuesday Thursday, etc., etc." This happened several times. I also emailed their customer support - who are equally good liars and fraudsters - and had emails saying similar to their lying/cheating/defrauding phone agents.
I was accepting and patient (stupid!) for 3 weeks and then had enough.
I went to my credit card company and had a Chargeback refund in 3 days. They said they had had problems before with this company. I asked why they still dealt with them? He said he didn't know??
I am also surprised Skyscanner recommend this company.
Be warned! Do NOT use this company of Liars/Cheats/Fraudsters, after all they have nearly 30% of negative reviews.

Good it was amazing

Thank you so much Riya for your help
Very professional.

Great service

This is awesome

Easy, quick and easy, no force just great communication.
Very helpful with the booking
Thank you very much

FRAUD - do not use. Charged £2400 approx for flights to india. Next day called to say could not honour but can obtain tickets for over £1000 more (even though i spoke with them for assurance before hand also). I demand refund and informed will be received in 7-10days - but 6 weeks later still waiting and repeatedly their emails say refund within next 24hrs. Complete frauds. Legal action required against this company and owners.

I just want to share my experience with people out there. Please be careful when you tried to booked flight ticket online. Please Check the company profile and how was the rate. I was experienced a very unpleased situation with company called "ANTIC TRIP UK".

On May 2024 I was booked 2 Flight ticket on ANTIC TRIP UK website.

Before I paid the ticket I was asked the company via live chat regarding how many kilo we get for the check in luggage. They answer 23kg for check in luggage and 7kg for cabin. Screen shoot attached below. I was even asked about the refund policy, but they never answer it.

After I have paid the fee, the company send me email with the booking details and invoice.

Saturday afternoon suddenly I got email with subject "Request to call back, flight booking not confirmed". Below the email.

FYI, nobody call me or email me from the company before (first thing that sound very weird for me, red flag for this company).

After I had read the email, I was called them.
The staff on the other side stated some points as below :
1. that the return ticket from Jakarta to UK was not confirm
2. the prices I had paid was not include the check in luggage
3. I need to pay more if I want to confirm the return ticket as scheduled (a lot of money for me)
4. I need to pay more money if I want to change the flight to different date ( earlier or later ). The staff give me some several dates with different prices to pay.
5. I can not cancel the departure flight as already confirmed from their side (how come departure flight is confirmed and the return is not). Even if I want to cancel the return ticket they only give me £81/ticket for the refund (this is not fair as we pay more than that)

I was felt very frustrated as I can not get the full refund and if I stay with the schedule I have, I must pay a lot of money. The Company didn't give you any reasonable choices as a customer. Either you lost your money or you must pay them some more money to fly.

As I didn't have any other choices, sadly I was FORCED to pay some money again to the company and change the date to fly earlier from the original schedule.

As a customer who already paid full and had a confirmation email regarding the booking and invoice, this is totally not FAIR.

As a customer I was very very disappointed with how the Travel Company treats their customer. They didn't stated clear information for the customer and force the customer to pay the consequences.

Hopely other peoples will learn a lesson from my undelightful experiences with online travel company.

Antic trip staff tried to persuaded me to removed my review on Trust Pilot and today on September 2024 I just realized that my review is gone. But I will not stop to spread the information regarding this company who always tries to take advantage from customers. Please BE AWARE WITH THIS COMPANY.