Fantastic place couldn't fault it Staff were really good Good service when we required it hot tub ready when we arrived lovely stay
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Leia as opiniões dos outros
Brilliant service from Aphrodite as always. Bought online from them many times now and always get quality clothing that’s well packaged and quickly delivered. Just recently purchased a stone isla... Ver mais
A empresa respondeu
Great choice of Stone Island products. Great communication, product wrapped with care and boxed. Super fast delivery, received within 25 hours of placing order at no additional cost. Well done to all... Ver mais
A empresa respondeu
Class store purchased cp company 24/1 khaki polo store were spot on and quality garment buy all my stone island cp company paul smith clobber from here Staff excellent and friendly use the online... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Aphrodite was established in 1994 with the goal of providing the North East with the finest designer menswear and footwear from carefully selected brands such as Stone Island, Paul Smith and CP Company. Through the years we have pushed forward and evolved, launching aphrodite1994.com in 2007 to take our vision to the world at large. We now welcome regular customers from across the globe as well as an expanded and eclectic selection of brands, including Canada Goose, Moncler and New Balance among many others. Whether online or in our store, we remain true to our core beliefs: supplying the best products with the best possible service.
Informações de contacto
7-8 Vine Place, SR1 3NE, Sunderland, Reino Unido
- 01915675898
- enquiries@aphrodite1994.co.uk
- aphrodite1994.com
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Ik zou hier niet meer iets kopen
Ik zou hier niet meer iets kopen. Levertijd 2-3 werkdagen ruim overschreden. Toen ik het bestelde eindelijk ontving, was het niet wat ik besteld had. Retourneren: je moet echt een retour uitprinten, want digitaal gaat dat niet. Het bedrijf is slecht bereikbaar. Jammer, het zou zo leuk geweest zijn, leuke cadeautjes voor een leuk prijsje.....

Resposta da Aphrodite
Terrible company to deal with
bought something before christmas and returned it after 16 days as the post office had major delays. Wont give a refund just store credit had to get paypal involed hopefully they will side with me. Wouldnt recomend them to anyone customer service shocking. Can already imagine the hassle if anything goes wrong...

Resposta da Aphrodite
Fantastic Service
I ordered a pair of Carhartt pants from Aphrodite on Wednesday and they were delivered on thursday.
Beautifully packaged & presented in a box.
Return form was included should I not have been happy, but not needed.
Refreshingly good service Well done.

Resposta da Aphrodite
Ordered a belstaff jacket Tuesday 2nd…
Ordered a belstaff jacket Tuesday 2nd January late on in the day, got delivered Thursday 6th January, came in a lovely packaged box and I couldn't be happier with my purchase and Aphrodite 1994, will deffo be back!

Resposta da Aphrodite
2 orders, still no items
Twice we've ordered and both times nothing, items have been in transit apparently for 2 months, they've taken their money though and completely ignoring all emails we've sent absolutely appalling

Resposta da Aphrodite
This is not a scam
This is not a scam, after my order I read some of the reviews left on here. I was worried it wouldn't come.
It did come on time and in a lovely box with plastic authentication card aswell. Good price and good quality thank you.

Resposta da Aphrodite
Aphrodite1994👍
Ordered Thursday, arrived Friday & used Klarna pay for peace of mind. Great service. 10/10 👍

Resposta da Aphrodite
Good service and want it sort issue
Had issues ordering because of the company who ran the website but the staff did all they could to try and sort things out and once it was corrected delivery was excellent.Wanted to help and get their orders sent and would definitely shop with them again because of this alone

Resposta da Aphrodite
SCAM.....this company they take money…
SCAM.....this company they take money and never send the goods I bought a necklace online thinking it will arrive 4 weeks max as it says on there website 2 to 4 weeks for shipment to UK and now ALMOST 7 weeks and still nothing I emailed them asking for refund and they refusing to do it so basically they said when I receive my item and once its been inspected they will concider a refund.send me email saying that good been sent when I checked tracking number they just sent it 2 days ago 5 weeks after I originally ordered so people avoid these Complete scammers and don't fall for their traps. Avoid at all cost. That Website is just as fake as them..

Resposta da Aphrodite
My coat came in a beautiful box
My coat came in a beautiful box. The fit is perfect!

Resposta da Aphrodite
Highly Recommend
Excellent Service as Usual and a Quality Stone Island Panama jacket!! Really Pleased with it and a Great Fit too!
A Safe Super Fast Delivery/Boxed Package Also and will be back again in the Near Future for More Quality items!
Great Job yet again 👍
Cheers
Mark Swinford

Resposta da Aphrodite
I ordered the same stuff three times
I ordered the same stuff three times, every time they send me an email after a few days that there was some sort of problem with my payment .. even though there was nothing wrong with my card and my money had left my account.. really disappointing and time consuming .. I guess I am going to order it somewhere else now..

Resposta da Aphrodite
Delivery times way off
Delivery times are a bit misleading....ordered April 21st 2021 and still not arrived...also the confirmation of purchase order states deliver times as:
Shipping Deadlines:
Canada & United Kingdom: 6-15 Business Days
If i knew it was coming form China i would have looked else where

Resposta da Aphrodite
Amazing customer service! Highly recommend
It was my first time using Aphrodite and I have the say the whole experiance was easy abs great! I ordered a card holder and within two days I received the item which was unexpectedly fast, especially during these times where companies are extending their delivery dates. Unfortunately the item was damaged, through no fault of their own abs when I contacted their customer service team I was put in touch with Rachael,
Dispatch Team Leader and she was amazing! She was so helpful, so quick to respond to my emails and very kind.
I cannot recommend this company more and I will defiantly be purchasing from here again!

Resposta da Aphrodite

Resposta da Aphrodite
I purchased a pair of Jeans
I purchased a pair of Jeans. They were delivered on time and in excellent condition with quality packaging which showed that the product was cared about. The price was also competitive. So very happy to recommend.

Resposta da Aphrodite
Faye - Aphrodite 1994
I was dealt with by a very helpful, happy and well informed lady called Faye.
Faye was able to deal with my case promptly, efficiently and professionally and found a perfect solution for me.
Thank you Faye.
Mark.

Resposta da Aphrodite
Penalised for having to self-isolate.
During the lockdown online retail has been a lifeline for smaller businesses.
Government guidelines on isolation and lockdown restrictions have seen retailers extend return periods for up to 90days. Fair and reasonable.
Extremely disappointed with Aphrodite 1994s customer service, they have a small returns window (14days) and would not consider authorising a refund for my return, despite me being forced to self isolate.
Shameful exploitation.

Resposta da Aphrodite
Shop somewhere else!!
Shop somewhere else!!
Agree with the previous comments regarding the returns.
Had two unworn items from 2 different retailers that due to Covid were late Christmas gifts. Unfortunately, both needed to be returned. One company offered a credit note so long as the item still had the tags on and was in the required condition. Aphrodite on the other hand said sorry the item isn’t suitable but tough luck.
I understand not offering a refund but seriously, what awful customer service. Safe to say I will never shop here again and will make sure to drive as many people to avoid it as possible!

Resposta da Aphrodite
Don’t bother using them.
Don’t bother using them.
Much better service and a much better catalogue on other sites such as EQVVS, Flannels, End clothing.

Resposta da Aphrodite
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