Aphrodite Opiniões 

244
•
TrustScore: 4.5 em 5

4,4

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Fantastic place couldn't fault it Staff were really good Good service when we required it hot tub ready when we arrived lovely stay

Classificada 5 em 5 estrelas

Brilliant service from Aphrodite as always. Bought online from them many times now and always get quality clothing that’s well packaged and quickly delivered. Just recently purchased a stone isla... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Great choice of Stone Island products. Great communication, product wrapped with care and boxed. Super fast delivery, received within 25 hours of placing order at no additional cost. Well done to all... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Class store purchased cp company 24/1 khaki polo store were spot on and quality garment buy all my stone island cp company paul smith clobber from here Staff excellent and friendly use the online... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de roupa

Escrito pela empresa

Aphrodite was established in 1994 with the goal of providing the North East with the finest designer menswear and footwear from carefully selected brands such as Stone Island, Paul Smith and CP Company. Through the years we have pushed forward and evolved, launching aphrodite1994.com in 2007 to take our vision to the world at large. We now welcome regular customers from across the globe as well as an expanded and eclectic selection of brands, including Canada Goose, Moncler and New Balance among many others. Whether online or in our store, we remain true to our core beliefs: supplying the best products with the best possible service.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

244 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(244)

1 opinião nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Polo shirt arrived within specified…

Polo shirt arrived within specified time, well packaged, & as described. Best of all, sale price was better than anywhere else

11 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Hello,

Thank you for your 5-star review.

It's great that you were able to take advantage of our sale and that your order was delivered in sufficient timing.

We look forward to hearing from you again.

Kind regards-Aphrodite Clothing

Classificada 1 em 5 estrelas

Refund only for 21 days despite Christmas

Really disappointed as the item is nice but is a Christmas present however you can only have a refund within 21 days. The item is not cheap so now I have to decide whether to give the gift before Christmas or whether to just return it now. What a ridiculous rule at this time of year. Would never use again for this reason

22 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon Debbie,

Thank you for leaving a review with us today.

We appreciate your feedback,
Please note it is stipulated on our website and on your returns form that if for any reason your item is unsuitable, you may return for a refund ensuring the return is received by Aphrodite within 21 days of receipt and in accordance with our return policy.

If you miss the 21 days for a refund: orders placed between the 1st of November can be returned up to 8th of January for an exchange/online credit note only.

This is information is available before placing an order with us. Please see the following link for further information-https://www.aphrodite1994.com/returns

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Amazing

Amazing, cheaper than any other site and delivered next day (on a Saturday too!) Will definitely order again!

18 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon Gail,

Thank you for your 5-star review.

That's fantastic news, we look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Happy with my purchase

Happy with my purchase. Size and description very accurate. Fast delivery. Recommended.

15 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon,

Thank you for your 5-star review.

I'm pleased to hear that you are happy with your order from us, we look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing.

Classificada 5 em 5 estrelas

Very happy with all

15 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Hello,

Thank you for your 5-star review.

That's great to hear!
We look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing.

Classificada 5 em 5 estrelas

Excellent Service

Excellent Ralph Lauren shorts at much reduced sale price : delivered promptly with good communication. Very pleased with service

15 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon,

Thank you for your 5-star review.

It's great to hear that this order was delivered swiftly, I'm pleased that you were able to take advantage of our sale😀

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

I've read the reviews

I've read the reviews, fortunately I have received my order, I am very happy with my purchase, about beeing on time , not sure, I was skeptical my self as well, but said ,let's see, so they were in time ,
In terms of fraud, no Thier not. Better use klarna to make sure you'll get your purchase next time ,
I'll give u guys 5🌟🌟🌟🌟🌟, love your merchandise

21 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon Cornel,

Thank you for your 5-star review.

We really appreciate it, I can confirm that all of our items are 100% authentic and come direct from the manufacturer.

It's great to hear that you are pleased with your item and that is was delivered swiftly.

If you have any further queries please don't hesitate to get in touch at customer.service@aphrodite1994.co.uk and a member of the team will be happy to help!

Kind regards-Aphrodite Clothing.

Classificada 5 em 5 estrelas

Great service from Aphrodite

Great service from Aphrodite, I had some email dialogue after placing an order, email reply was quick & problem solved.

2 de novembro de 2023
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logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon,

Thank you for your 5-star review.

It's great that we were able to resolve your query, I'm pleased that you have been satisfied by your experience with us.

We look forward to hearing from you again.

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Superb service.

30 de outubro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon Garry,

Thank you for your 5-star review!

We appreciate the kind support, we look forward to hearing from you again soon.

Kind regards-
Aphrodite Clothing

Classificada 5 em 5 estrelas

Lightning speed delivery and great…

Lightning speed delivery and great prices are the norm!!!

31 de outubro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon,

Thank you for your 5-star review!

That's great to hear I'm pleased that your orders with us have been delivered swiftly.

Kind regards-
Aphrodite Clothing

Classificada 5 em 5 estrelas

Great product s at fantastic prices

3 de novembro de 2023
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logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon,

Thank you for your 5-star review.

I'm pleased to hear that you are happy with your order from us, we appreciate your positive feedback.

Kind regards
-Aphrodite Clothing

Classificada 5 em 5 estrelas

I have ordered a few items

I have ordered a few items, always a quick delivery, excellent customer service - exchanges delt with promptly.

3 de novembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon,

Thank you for your 5-star review.

It's great to hear that your orders with us have been delivered swiftly and that are customer service has been up to standard.

We look forward to hearing from you again soon.

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Always quality and fast delivery

Always quality and fast delivery. 👌.

28 de outubro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Morning Daniel,

Thank you for your 5-star review.

That's always great to hear, I'm pleased that you have received your order swiftly.

Kind regards-Aphrodite Clothing

Classificada 1 em 5 estrelas

Fraud organisation! Thieves!!

I paid £139.99 for a shirt on 5th October and was promised delivery within 2-3 days, which was crucial as I was travelling immediately after that deadline. I even emailed customer service from Aphrodite after placing my order to express the importance of delivery within 2-3 days and they confirmed I would receive it on 9th October. However, till today I have not received the item! They claim it was left in some post box and have provided a blurry, impossible to recognise picture as 'evidence' even though I have NEVER asked them to leave it anywhere but my apartment. Yet, their courier (who they selected, not me) left it at a place they were not supposed to and have no evidence except a blurry picture. I CHALLENGE Aphrodite to explain why the item was left anywhere other than to my apartment despite no such instruction being given!! I CHALLENGE THEM!!

Furthermore, in the signature section, they've just written my apartment number!! Shambolic!! Absolutely shambolic!!

Despite multiple emails and signing a document confirming I've not received the item, I have still not received my refund of £139.99. I have raised a number of pointed questions to Aphrodite which they've ignored and keep pointing me to some obscure T&Cs on their website which they know nobody reads!!

I was promised delivery in 2-3 days, but even more than 2 weeks after placing the order, I neither have the item nor do I have my money. Aphrodite is a fraud organisation and I have filed a claim against them in the county court. I look forward to receiving my £139.99 + legal fee + interest from these frauds. NEVER EVER ORDER FROM THESE THIEVES!!!

21 de outubro de 2023
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logótipo da Aphrodite

Resposta da Aphrodite

Good Afternoon,

Thank you for taking the time to leave a review with us.

I can see that your order was placed at 9:13 p.m. on 5th October and the option of standard delivery was selected at the checkout.

As this order was placed after our cut-off time of 3 p.m., it was processed and dispatched the following day.

I can see that you contacted our customer service team to advise you would be shortly traveling and we advised that delivery would be due to take place on Monday 9th October.

We do not promise or guarantee any delivery times, on our delivery page, we advise that standard delivery via Royal Mail can take up to 18 days.

After you disputed your delivery, our customer service team contacted the courier for more information, and they advised the delivery was successful to your Apartment Block Post-box (a delivery image taken by the driver was provided).
The number of the Post-box corresponds to your apartment number provided at the checkout and the GPS recorded at the time of delivery was also correct for your address.


By placing an order with us through our website you are in agreement with our terms and conditions, as previously advised this stipulates that "if a delivery takes place and a claim is raised for missing goods or damage, we have 30 days from the date the complaint is raised with the courier, the outcome of which will be dependent on the investigation and each case will be looked at on an individual basis."

The courier has informed us that this shipment has been delivered correctly, therefore we must let them proceed with this investigation and will update you every step of the way.

As soon as we have received an outcome from the courier we will be in contact.

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Product as advertised at a good price…

Product as advertised at a good price and great delivery time 👍

12 de setembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Morning,

Thank you for your 5-star review.
We appreciate your feedback and look forward to hearing from you again soon👍

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Great company

Great company, price was the cheapest but also had great service.

21 de setembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Morning,

Thank you for your 5-star review.
That's great! I'm pleased to hear that you are happy with your order from us😊

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Ordered from here and another site at…

Ordered from here and another site at the same time and the delivery from Aphrodite was brilliant, kept informed all the way and arrived earlier than I expected

10 de setembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Morning,

Thank you for your 5-star review.

I'm pleased to hear that your item was delivered swiftly.
We look forward to hearing from you again👍

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Absolutely amazing service

Absolutely amazing service. Items came within 2 days of ordering

9 de setembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Morning,

Thank you for your 5-star review.

I'm pleased to hear that you received good service and that it was delivered swiftly. We appreciate the kind feedback👍

Kind regards-Aphrodite Clothing

Classificada 5 em 5 estrelas

Great prompt service

Really great product, quick service , all good ,gold stars ⭐️

Many thanks

10 de setembro de 2023
Opinião espontânea
logótipo da Aphrodite

Resposta da Aphrodite

Good Morning,

Thank you for your 5-star review⭐️

I'm pleased to hear that you like your item and that it was delivered swiftly, we look forward to hearing from you again soon!

Kind regards-Aphrodite Clothing

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Leia mais sobre como processamos as opiniões na Trustpilot.

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