ApplianceServe Opiniões 

672
•
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Reparação de eletrodomésticos

Escrito pela empresa

Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

672 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

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Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(672)

146 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Chi chi was a pleasure to deal with

Chi chi was a pleasure to deal with. While efficient did not lose the personal touch. Dealt efficiently with my request.

27 de maio de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Charles,

We are really happy to hear this type of feedback.

Many thanks
Justin

Classificada 4 em 5 estrelas

The repair was completed before the…

The repair was completed before the bank holiday and that was very helpful plus the engineer Paul was very professional

21 de maio de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi John,

We're pleased the repair was completed in time for the holidays!

Many thanks
Justin

Classificada 4 em 5 estrelas

Replacement cooker

Issues resolved regarding cooker size and appropriate model being sent.

20 de maio de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi William,

We appreciate the honest feedback on your experience.

Many thanks
Justin

Classificada 5 em 5 estrelas

Bee rang me today to update me on the…

Bee rang me today to update me on the replacement of my tumble dryer.
She was extremely helpful. Very pleasant to talk to. And sorted the arrangements swiftly and efficiently.

19 de maio de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Caroline,

We're delighted to hear this feedback and that your journey was a positive one!

Many thanks
Justin

Classificada 5 em 5 estrelas

Everything about this went absolutely…

Everything about this went absolutely great with the communication from the insurance company down to Terry the guy that sorted and delivered our items,he was polite,helpful and just brilliant at keeping me updated regarding sourcing the correct items and just when he would deliver them so all in all a great service from start to finish.
This was a great experience and this day and age is a refreshing change so hats off to all.

19 de maio de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Mr Meanwell,

We really appreciate the feedback on your experience with us!

Many thanks
Justin

Classificada 5 em 5 estrelas

My contact with Appliance Serve very positive

My contact with Appliance Serve was a lovely bubbly lady called Chi Chi.
She had a bubbly personality and was very helpful in booking my repair. She was a joy to speak with.

12 de maio de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Molli,

We are really happy to hear such good feedback!

Many thanks
Justin

Classificada 5 em 5 estrelas

Took a while because of Easter etc to…

Took a while because of Easter etc to sort my fridge out but when they arrived at a decision to replace it it was sorted swiftly.

8 de maio de 2026
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Julie,

We're happy to hear that the Fridge replacement could be organised!

Many thanks
Justin

Classificada 1 em 5 estrelas

Took one month to repair our washing…

Took one month to repair our washing machine
parts took longer than anticipated to arrive n when they did arrive the engineer came to fix more parts were needed !!!! So more waiting Why was it not checked properly the first time !
Literally a whole new washing machine was installed with new parts !!!
I phoned to share my disappointment was reassured someone will call back NO ONE CALLED BACK !!!
I shared a concern stressful time in my life due to illness…I did not need this extra stress but sadly no one cared or bothered to check in !
Had to use n pay for laundry washes …
Very very disappointed ☹️ the engineer couldn’t care less very unpleasant experience

28 de abril de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Yasmin,

Thank you for taking the time to share your feedback. I’m very sorry for the delays with your repair and for the lack of a call back after you got in touch.

I understand how frustrating this must have been, particularly at a difficult time for you, and I’m disappointed that we didn’t provide the level of care and communication you should expect.

I’ve escalated this to your Case Manager, who will contact you directly to discuss your concerns and what we can do to put this right.

Kind regards,
Charley

Classificada 5 em 5 estrelas

Brilliant service very fast call out…

Brilliant service very fast call out and working the same day as scheduled

25 de abril de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi David,

This is great that your appliance could be seen to so promptly.

Many thanks
Justin

Classificada 5 em 5 estrelas

Washing machine repair

Repair was undertaken quickly and efficiently

27 de abril de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Dawn,

This is excellent news!

Many thanks
Justin

Classificada 5 em 5 estrelas

Amazing

Bee, customer service staff member, was very polite, friendly and helpful. The call back service is fast and time saving.

25 de abril de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Marina,

We are so pleased to hear this great feedback.

Many thanks
Justin

Classificada 5 em 5 estrelas

Bee was great she listened

Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.

21 de abril de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi James,

We are delighted to have such feedback on your experience!

Many thanks
Justin

Classificada 5 em 5 estrelas

Had to call to book repairs

Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10

15 de abril de 2026
Opinião espontânea
logótipo da ApplianceServe

Resposta da ApplianceServe

Hi Angie,

We are pleased the service was a positive experience!

Many thanks
Justin

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