We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Ver mais
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We were able to track the engineers progress prior to him arriving at our address which was helpful. The repair was carried out quickly, efficiently and in a friendly manner. No mess, very... Ver mais
A empresa respondeu
Called to let me know when he would be arriving to fix my appliances. Was on time. Very polite & professional. Fixed the issues on both appliances. Cleaned up at back of himself. Let me know he had... Ver mais
A empresa respondeu
Took along time for a decision to be made as to what needed to be done to washing machine……3 separate visits Then a man from whirlpool came and took every part out of machine leaving just the cas... Ver mais
A empresa respondeu
Waited 2 weeks for 4 parts but that was ok as expected. Didn’t like first engineer who came to assess washing mashing machine, very cheeky,rude and unhelpful. Scott who came to fix washing machine w... Ver mais
A empresa respondeu
Since 2005, we’ve been a trusted name in appliance and electronics repair across the UK. With millions of devices serviced over the years, we’ve built a reputation for reliability, expert care, and customer-first service. We offer a wide range of service, maintenance, and replacement plans designed to keep your home running smoothly — all under one roof. Our bespoke plans are tailored to suit your household needs, ensuring maximum convenience and peace of mind. What sets us apart is our commitment to quality and personal service. Our helpdesk and operations teams are known for their friendly, responsive support, while our network of skilled independent repair partners and in-house engineers ensure fast, professional repairs wherever you are. With industry-leading customer satisfaction, approval, and retention rates, we’re proud to support local businesses, deliver excellent value, and be the go-to choice for thousands of households across the UK.
3 Poole Road, BH2 5QL, Bournemouth, Reino Unido
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Chi chi was a pleasure to deal with. While efficient did not lose the personal touch. Dealt efficiently with my request.

Resposta da ApplianceServe
The repair was completed before the bank holiday and that was very helpful plus the engineer Paul was very professional

Resposta da ApplianceServe
Issues resolved regarding cooker size and appropriate model being sent.

Resposta da ApplianceServe
Bee rang me today to update me on the replacement of my tumble dryer.
She was extremely helpful. Very pleasant to talk to. And sorted the arrangements swiftly and efficiently.

Resposta da ApplianceServe
Everything about this went absolutely great with the communication from the insurance company down to Terry the guy that sorted and delivered our items,he was polite,helpful and just brilliant at keeping me updated regarding sourcing the correct items and just when he would deliver them so all in all a great service from start to finish.
This was a great experience and this day and age is a refreshing change so hats off to all.

Resposta da ApplianceServe
Great service,would recommend all day long 👍😊

Resposta da ApplianceServe
A quick response to the problem and the electrician was on time and fixed the problem quickly

Resposta da ApplianceServe
My contact with Appliance Serve was a lovely bubbly lady called Chi Chi.
She had a bubbly personality and was very helpful in booking my repair. She was a joy to speak with.

Resposta da ApplianceServe
Took a while because of Easter etc to sort my fridge out but when they arrived at a decision to replace it it was sorted swiftly.

Resposta da ApplianceServe
They sorted out the problems really quickly, and the new dishwasher

Resposta da ApplianceServe
Took one month to repair our washing machine
parts took longer than anticipated to arrive n when they did arrive the engineer came to fix more parts were needed !!!! So more waiting Why was it not checked properly the first time !
Literally a whole new washing machine was installed with new parts !!!
I phoned to share my disappointment was reassured someone will call back NO ONE CALLED BACK !!!
I shared a concern stressful time in my life due to illness…I did not need this extra stress but sadly no one cared or bothered to check in !
Had to use n pay for laundry washes …
Very very disappointed ☹️ the engineer couldn’t care less very unpleasant experience

Resposta da ApplianceServe
The engineer was very nice and pleasant,and very helpful.

Resposta da ApplianceServe
Brilliant service very fast call out and working the same day as scheduled

Resposta da ApplianceServe
Repair was undertaken quickly and efficiently

Resposta da ApplianceServe
Very helpful from Ali who asked aporopriate questions agave proper information

Resposta da ApplianceServe
Bee, customer service staff member, was very polite, friendly and helpful. The call back service is fast and time saving.

Resposta da ApplianceServe
Bee was great she listened, advised and sorted out my replacement oven with good grace and humour. It is rare to have such a smooth and pleasant interaction nowadays, making this stand out.

Resposta da ApplianceServe
Technician arrived on time and did the work efficiently.

Resposta da ApplianceServe
Had to call to book repairs, spoke to lovely Chi chi she was extremely helpful and ran through troubleshooting, but needed to book engineer. She was so helpful and polite, great interaction 10/10

Resposta da ApplianceServe
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