Terrible company I bought 2 dresses have been asking for a refund for over a month still no response. Would not buy from this company again !!
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Leia as opiniões dos outros
I have just received my order of 2 x dresses. The fabric is 100% polyester, cheap, and badly made, with random sizing. I'm usually a size 12. The Scarlet red tartan, i ordered in a meadium, it was too... Ver mais
Advertised falsely as coming from a London boutique. I ordered 2 dresses that looked amazing on the photographs but when they finally arrived (from China) the material is cheap and tacky and they wer... Ver mais
Kann mich nur anschließen: Finger weg von Ariavoss!!! Grottenschlechte Qualität kommt aus China. Rücksendung nicht möglich, da keine Addresse zur Rücksendung mitgeteilt wird und endlose Larifari-Mai... Ver mais
A empresa respondeu
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Premium Swimwear!
Informações de contacto
Estados Unidos da América
- hi@ariavoss.com
- ariavoss.com
1,1
Muito mau
364 opiniões
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Good prices and excellent customer…
Good prices and excellent customer service. Also arrived quickly.
Will probably purchase again.
13 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi there!
Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.
Have an awesome day!
Shopping experience
As of now, my shopping experience with Aria Voss has been great. The website was very user friendly and the merchandise was offered at great prices@
13 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Vivian,
We are really happy to know you have a great experience in our shop. Hope you will order more soon! :)
Ordered my suit in May
Ordered my suit in May. Posted the same day that it was shipped and "in transit". No tracking number or anything. I have inquired several times and have been told that it is "in transit"...still no shipping information. Was told yesterday that there has been a problem with my suit while 'in transit" and that I could wait for them to send me another one or be given a discount code. I think this company is a scam and rip off. Will not hold my breath to get my money back and I gave up a couple of weeks ago on ever getting my suit.
11 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Vickie!
Thanks for the review. we are devastated to hear you had such a bad experience with us. We are usually known for our great customer service and attention to detail in everything that we do. But we completely understand that our reputation is not something we should hide behind. We're working hard to improve this and I promise we'll be much faster next time! I hope you'll continue to work with us and allow us to earn your trust again.
Bellissimo costume
Bellissimo costume, ottima vestibilità, alto rapporto qualità-prezzo, spedizione velocissima.
Davvero consigliato.
Grazie!
10 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Laura!
Wow! Thank you so much for this great 5-star review. We really appreciate you being a loyal customer and helping to share the word about us. We’re here for you anytime.
Looking forward to your next purchase.
I have been waiting a month now and…
I have been waiting a month now and still no items, why take so long, no excuse in this day and age !!!
Not feeling confident !!
10 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Francis,
We sincerely apologize for the level of service you received. The feedback you have provided is one of the only ways we can improve. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
Very nice bikinis and good prices
Very nice bikinis and good prices, I recomand!!!
10 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Jeanne,
Thank you for commending our products. We do appreciate it. Looking forward for your next purchase.
Low quality, ripoff!
Rip off! Besides taking a month to receive my item the martial was low quality and the stitching was so bad done. Returning the piece to get my money back was just impossible.... I do not recommend anyone buying anything from this website...
9 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Yadira!
We are so sorry for the bad experience. We are working diligently to get our turnaround times down and to meet all deadlines when possible. Please let us know what we can do to help. We will reach out via email as well. Thanks for the honest feedback!
Nice bathing suits
I really like all of their garments, I do wish they had more ‘XS’ sizes.
9 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Josetxu!
Thank you for taking the time in leaving us this awesome review. Regarding the sizes, do not worry some items comes smaller than usual that's why you can choose a size which is larger than your usual size. Please let us know what we can do for you in the future. Have a nice day!
Finger weg von diese online Shop
Finger weg von diese online Shop, Aria Voss ich warte seit 4 Monate auf meine Badeanzug und bis jetzt keine erfolg, habe meine Geld zurück verlang auch keine erfolg jetzt habe ich genug daher habe alles E-Mail und unsere gemeinsame Unterhaltungen an meine Anwalt geschickt und ich werde diese online Shop verklagen
8 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Farah,
We sincerely apologize for the unpleasant experience you have encountered. With regards to that matter we have sent you a direct message to your inbox. We would eagerly wait for your response so that we can be able to fix this matter for you. Thank you.
Love it!
Aria Voss is wonderful! I've been looking for a new swimsuit for ever and I found the perfect one here. I'm glad I waited. Thank so much, I absolutely love this one!
8 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Ann!
Thank you so much for sharing your experience with our shop. Our goal is 100% customer satisfaction and it sounds like we achieved that goal with you. We want every experience to be “five stars”! Glad to hear you love your new item. The team will be thrilled to hear your feedback!
Have a wonderful day!
This site has such cute bathing suits
This site has such cute bathing suits! There were too many to choose from! I am excited to see what I get. The ordering was super easy too. I also got 30% for my next order. I’ll update once I receive the orders.
7 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Rachel!
Thank you for taking the time to write about your experience. It is wonderful to hear that you are excited and you got the 30% discount code and we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.
Have a great day!
hice una compra de traje de baño
hice una compra de traje de baño, en marzo, no me ha llegado, no me brindan solución, solo me dan teléfono de correos de México pero desde el 19 de Abril el producto esta atorado en aduana y les comente que ya había hablado y que me pedían que ustedes hicieran un reclamo de mercancía (solo puede hacerlo el emisor) y no hay avance, respuesta ni devolución de mi dinero.
este es mi numero de pedido LZ196893693CN
estoy completamente a disgusto con esta tienda, por favor apoyenme para la devolución de mi dinero, ya no quiero la pieza, ya paso mucho tiempo, han sido meses de espera y ninguna solución tangible de su parte.
saludos
4 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Tania!
We would like to sincerely apologize for your negative experience in our shop. However, we'd like to learn more about your situation and what exactly happened. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
Not happy with your products! Rip off.
Took over a month to receive my shipments. Very disappointed in the products I received. Very poorly stitched together you can see the elastic coming out of the ends of the straps and loose threads all over. I ordered an extra large and it looks like it’s an extra small. Do not waste your time and money buying anything from Aria Voss!!! What you see online and what you get is night and day!!!
4 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Lucia,
We sincerely apologize for your bad experience in our shop. We appreciate you for bringing this to our attention. As our valued customer this is certainly not the kind of impression we want. We strive to provide excellent customer service, so it genuinely dismays us when things like this happen. We would like to inform that we have sent you a private message on your inbox. We suggest to check it. Thank you.
they send swimsuits that are not in the…
they send swimsuits that are not in the good size then they promise a refund or a discount code but never give you and when you contact paypal for a return and refund they declare that they did not receive the article back and keep the money after that they give you a discount code but when you want to use it they cancel your order right after you paid and you can not use the discount code again. A big scam !!!! liars !!!!! don't buy on their website because if there is any issue with the article you ordered, they will not give you your money back and they will lie about the return and never refund you !!!!!
2 de julho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Nadra!
We sincerely apologize for the level of service you received. I realized we are not perfect, and feedback like you have provided is one of the only ways we can improve. However, we'd like to clarify about the issue and what exactly happened. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
Experience online was great however…
Experience online was great however there is no details provided for the delivery date at least an estimate. Since the order was placed on June 20th there are still no information of an estimate date or where the package is. Tracking number shows the package was shipped 6 days ago with no additional update.
28 de junho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Jessica!
We would like to sincerely apologize for your negative experience in our shop. However, we'd like to learn more about your situation and what exactly happened. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.
Satisfied customer
I learned from Aria Voss through an Instagram ad and I just fell in love with the designs. They were all so unique and different. The website was easy to go through and i’ve already got my eyes on two new bikinis but I’m just waiting on my first purchase to arrive to make sure I got the correct size.
Thank you! I am excited to try my new bikini on this summer.
28 de junho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Michelle!
Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us—and we agree, the bikinis are so unique! We count ourselves lucky for customers like you. We look forward to working with you again in the future!
Have a nice day!
Very well made suit
Very well made suit. unexpected quality as ordered off facebook but its lined with preformed cups and the perfect shape. love it.
27 de junho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Ruth!
Thanks for leaving us such a wonderful review. We take pride in giving outstanding service to every customer and we're overjoyed to receive your compliments and appreciation, customers like you that make our job wonderful. We look forward to serving you again.
Have a fabulous day!
Size that normally fits me was much…
Size that normally fits me was much smaller. Had a long, expensive hassle of exchanging sizes. New product came in damaged. Size is not much better. Will not order from again.
27 de junho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Jenna!
We apologize for your negative experience. It’s unfortunate that there was miscommunication and you were unhappy with the service we have provided. We value our customers and truly appreciate the time to share your opinions. Again, thank you for taking the time to write this review.
i must say I had a pleasant experience
i must say I had a pleasant experience.
I had no problem with booking my tribal swimsuit at all. And post submitting my order many warm emails.
However a few points which may help u in the future.
1. My swimsuit arrived too late for me to take it on my holiday as i wanted it before 26th May and it arrived in India after I had departed. I had requested it before 26th in an email.
2. the tribal one piece I had ordered looks stark white and black in the picture. However in the costume I received the black design is faded at parts an not jet black but almost grey so i feel a bit disappointed
Thank you
Regards
Kainaz
26 de junho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Kainaz!
Thank you so much for your awesome and honest feedback. We really appreciate you taking the time in leaving us this review and for raising some interesting points and we'll definitely take them into consideration, we appreciate your help! We'd like to make sure that such mistakes don't happen again. Please reach out to us by email. We want hear all about your concerns and address them in the most suitable way. We look forward to hearing from you. Your feedback makes us better.
Excelent expirience I just want to…
Excelent expirience I just want to receive the package as soon as possible.
26 de junho de 2018
Opinião espontânea
Resposta da Aria Voss
Hi Lucia!
Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Looking forward to your next purchase.
Have a nice day!
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