Aria Voss Opiniões 

364
TrustScore: 1 em 5

1,1

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Leia as opiniões dos outros

Classificada 1 em 5 estrelas

Terrible company I bought 2 dresses have been asking for a refund for over a month still no response. Would not buy from this company again !!

Classificada 1 em 5 estrelas

I have just received my order of 2 x dresses. The fabric is 100% polyester, cheap, and badly made, with random sizing. I'm usually a size 12. The Scarlet red tartan, i ordered in a meadium, it was too... Ver mais

Classificada 1 em 5 estrelas

Advertised falsely as coming from a London boutique. I ordered 2 dresses that looked amazing on the photographs but when they finally arrived (from China) the material is cheap and tacky and they wer... Ver mais

Classificada 1 em 5 estrelas

Kann mich nur anschließen: Finger weg von Ariavoss!!! Grottenschlechte Qualität kommt aus China. Rücksendung nicht möglich, da keine Addresse zur Rücksendung mitgeteilt wird und endlose Larifari-Mai... Ver mais

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TrustScore: 1 em 5

364 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Não respondeu a opiniões negativas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

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Todas as opiniões

(364)

7 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Was very easy to order

Was very easy to order, tnks

3 de agosto de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Julio!

We appreciate you taking the time to leave us a review. It was a pleasure to hear that from our valued customer. We are here to continue providing a great service for you to enjoy. Looking forward to your next visit.

Have a fantastic day!

Classificada 4 em 5 estrelas

It's a good thing they tried to make it right by me

This review could have gone the other way if they were not able to fix it. I saw their one-piece tribal piece swimsuit from their Facebook ad. It took me a while to order because a lot of websites nowadays, more often than not, oversells and under deliver. It took them 20 days to deliver the item. I wasn't really surprised that the packaging clearly came from China but I was surprised that this particular item passed quality control because the lining was not stitched together with the garter on the chest area. At first, they wanted me to send back the item and they will send a new one, but since I am already going on vacation, I needed a swimsuit and I didn't buy any backup. They told me that I didn't need to return the item. They can just give me store credit or send me a new one for free. I decided to take the store credit and bought the same one but in a smaller size. The new one arrived after 20 days. The difference though was the packaging. It's way better this time around and it now hag the Aria Voss logo on the drawstring plastic bag. The swimsuit was sewn perfectly. The customer service is also to be commended, although it may take days before they reply.

29 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Anna,

We do appreciate your feedback you have shared to us. Rest assured we will do our best to continue improving with our over all service. Thank you so much.

Classificada 5 em 5 estrelas

Love it

I Like the price and the styles of the swimsuit

28 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi there Munira!

Wow! Thank you so much for this great 5-star review. We appreciate you're commendations into our products.

Have a great day!

Classificada 1 em 5 estrelas

Do not let yourself be fooled

Do not let yourself be fooled, as I did. There was a big difference in the model of the bikinis I ordered (pictures on the website) and the ones I got. In addition, the black bikini was not color-proof... After a swim, my body and towel was stained black. The bikinis were shipped directly from China.

28 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

HI Anna,

We are sorry you were disappointed with the quality of your bikini. We will definitely share this feedback to the supplier. We truly apologize about your experience with your bikini. Your feedback is important and we would like to make things right. We have sent a direct message to your inbox, kindly check it. Thank you.

Classificada 1 em 5 estrelas

Not worth ordering unless you live in…

Not worth ordering unless you live in Spain. They sent me the wrong size in error, I have the receipt as proof. Ultimately I am stuck with a swimsuit that is not my size because it will cost me over 50 to ship it back for an exchange and they will not send you a prepaid postage stamp.

26 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Erika!

We sincerely apologize for the unpleasant experience you have encountered. With regards to that matter, we have sent you a direct message to your inbox. We would eagerly wait for your response so that we can be able to fix this matter for you. Thank you.

Classificada 5 em 5 estrelas

As an international online store

As an international online store, I had a pleasant experience with the customer care line. My first package was not received by me due to my local post office, Meghan form the customer care team has assisted me with a reship and I’m very excited to receive me package. Thank you to your team with a great service.

26 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Kimberly,

Thank you for your time in sharing to us your experience. We would appreciate if you can provide to us your order numbers so that we can check the status of your order Kimberly.

Thank you.

Classificada 1 em 5 estrelas

Kann mich nur anschließen an alle schlechten Bewertungen

Kann mich nur anschließen: Finger weg von Ariavoss!!!
Grottenschlechte Qualität kommt aus China. Rücksendung nicht möglich, da keine Addresse zur Rücksendung mitgeteilt wird und endlose Larifari-Mails als Antwort kommen, vermutlich um die Rücksendefrist zu überbrücken.
Keinerlei klare Ansagen ob und wann das Geld rückerstattet wird.

26 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Susanne,

Our sincere apologies for the negative experience you had. Your feedback is important and we would like to make things right. We have sent a direct message to your inbox. We humbly ask you to check it. Thank you.

Classificada 5 em 5 estrelas

Nice fit

Nice fit, on time delivery, happy costumer 😊

25 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Lousie!

We would like to thank you for sharing this great review about our customer service! We are thrilled that you enjoyed your experience with our shop! We will be sharing your feedback amongst our team. We look forward to working with you again in the future.

Have a fabulous day!

Classificada 1 em 5 estrelas

Finger weg!!!!

Nicht mal ein Stern ist es Wert!!!
Die Ware kam nach 4 Wochen aus China und nicht aus Spanien, wie es auf der Website steht ist falsch! Rückgabebedingungen sind nicht nachvollziehbar und sehr streng. Auf jeden Fall wollte ich endlich die Ware zurück schicken und stelle fest, das die angegebene Adresse nicht mal stimmt!
Ich bekomme nicht mal eine Antwort auf meine Emails. Die Adresse stimmt nicht und das Geld ist auch weg!!! Bloß nicht einkaufen!
Habe jetzt mit Anwalt gedroht und werde dies auch umsetzten!

24 de julho de 2018
Opinião espontânea
Classificada 5 em 5 estrelas

Good selection!

Great selection of swim wear. Lovely styles and good fit.

24 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi there Samantha!

Thank you for this awesome 5-star review. We really do appreciate you for sharing this feedback with us. Our company values to put our customers' satisfaction as the top priority. We look forward to serving you again.

Have a marvelous day!

Classificada 4 em 5 estrelas

So far, so good!!

I haven't received my order yet but thus far I have found Aria Voss to be very responsive and helpful. I accidentally sent my order with the wrong size and the discount code wasn't accepted. With a simple email both of these issues were quickly and easily resolved.
Based on this experience so far I would recommend this site and will most likely be a return customer.

24 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Liz!

Thank you for taking the time to write about your experience. It is wonderful to hear that we were able to provide you with the excellent experience we strive to provide all our customers. We look forward to working with you again in the future.

Have a wonderful day!

Classificada 5 em 5 estrelas

Excellent way to buy

Excellent way to buy, easy and practical.

23 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi there Tania!

Wow! Thank you so much for this great 5-star review. We are happy to know that you have a very smooth and quick ordering process.

Classificada 4 em 5 estrelas

I want to know the status of thw…

I want to know the status of thw shipping please,

Best regards!

20 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Abigail,

We appreciate your effort. We have sent a direct message to your inbox. We do hope you will check it. Thank you.

Classificada 1 em 5 estrelas

Hasta ahora no me llega mi pedido y…

Hasta ahora no me llega mi pedido y nadie se comunica conmigo. Ya va más de un mes

20 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Pamela!

We would like to sincerely apologize for your negative experience in our shop. However, we'd like to learn more about your situation and what exactly happened. We have sent a message to your inbox regarding your issue. We want to address all your concerns and see that something like this never happens again.

Have a wonderful day!

Classificada 1 em 5 estrelas

Lousy client service, mauvais service client

Ordered a bathing suit 2 (two) months ago. It was supposedly sent but I never received it.
Shipment tracking number given by Ariavoss was either wrong or fake (?). In any case it did not exist at the Postal service.
ORDER AT YOUR OWN RISK

Finally i got reimbursed

Commande de maillot de bain il y a 2 (deux) mois. En principe envoyé mais jamais reçu.
Le n° de suivi de la livraison fourni par Ariavoss était soit faux soit bidon (?). Dans tous les cas il n'existait pas pour la Poste.
COMMANDEZ A VOS RISQUES ET PERILS

J'ai finalement été remboursée

18 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Poriya!

We would like to sincerely apologize for your negative experience in our shop. We want to address all your concerns and see that something like this never happens again. With regards to that matter, we have sent you a direct message to your inbox. The feedback you have provided is one of the only ways we can improve. Thank you!

Classificada 5 em 5 estrelas

First order yesterday as a gift

First order yesterday as a gift. Transaction went smoothly and now looking forward to the delivery process being the same. Thank you!

18 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi there Craig!

Thank you for the purchase yesterday. We are happy to know that you have a very smooth and quick ordering process. Rest assured that you will receive your order soon enough.

Have a great day!

Classificada 5 em 5 estrelas

Satisfied customer

Website is user-friendly. Would love to see more strapless variety though.

17 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Christina!

Thanks for the awesome review! We work hard to meet expectations like yours, and we’re happy to hear we hit the mark for you. Come back and see us soon. Cheers!

Have a nice day!

Classificada 5 em 5 estrelas

Loved the choices and Ease of Use

Loved the choices, the ease of viewing online, the information provided and then ordering was so easy. I will be back for sure. Must add, excellent communicators.

16 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hello Catherine,

Great, thank you so much for commending our shop. If you need further assistance we are always happy to help.

Classificada 3 em 5 estrelas

Have a great collection of swimwear and…

Have a great collection of swimwear and I love it. Fast delivery and quality of the linen is not bad at all.

Thanks,
Cecil

15 de julho de 2018
Opinião espontânea
logótipo da Aria Voss

Resposta da Aria Voss

Hi Cecil!

Thank you so much for taking the time to leave this excellent review. We really appreciate your business. Please let us know what we can do for you in the future. Have a nice day!

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