Arrow Motor Company Opiniões 

206
TrustScore: 4.5 em 5

4,7

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Classificada 5 em 5 estrelas

I recently bought my car from Arrow Motor Company thornaby branch and I couldn’t be happier with the experience. The team was friendly, professional, and made the whole process easy from start to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Choosing and buying a second hand car could be a stressful experience. However, our experience over the past couple of days has been a totally positive, reassuring, stress free and very professional... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was greeted by Mathew and kyle when I first visited Arrow motors and they were very welcoming. Left me to look around the car without bothering me and when I asked anything they were there to answer a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have recently bought a car from Arrow motor company and very pleased with the whole experience. Matthew and Kyle are friendly, pleasant and helpful, not your typical car salesmen they cannot do enou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de carros usados

Escrito pela empresa

Arrow Motor Company is owned and managed by Ryan Trevelyan. I have worked for multiple different brands, selling both volume and prestige vehicles, as well as brand new and used vehicles. I decided I would use my extensive knowledge and vast experience, that I have obtained throughout my distinguished career, to set up my own car sales company. With my main focus being; to continue to deliver a fantastic customer experience, that all of my previous customers have already had the pleasure of experiencing. Here at Arrow Motor Company, we place great emphasis on putting our customers first. Whether it’s a new or a used car, we can source our customers their perfect next vehicle. Our inside knowledge of the profit margins that dealers have across new cars, mean that we are perfectly placed to negotiate the best possible price on a brand new car for you. We also stock a wide range of used vehicles, to suit many different requirements and budgets, all of which are very competitively priced. When it comes to buying cars for our stock, we are very particular about finding the right cars. We personally make sure that we only stock vehicles which adhere to our very high standards in relation to; Age, Mileage, Specification, History and Condition. All of our cars are hand selected, independently health checked and are fully HPI clear. We think that buying your next car shouldn’t be a difficult process, which is why we make buying a car as easy and as hassle free as possible. If required, we can provide our customers with some fantastic finance options. Through our wide panel of lenders, we can offer our customers a range of different finance options, with every customer getting a personalised quotation, regardless of their credit score and credit history. We are confident that we can get almost anyone accepted on finance with one of our many lenders, even if they have a poor credit score. Every car we sell comes with a minimum of 3 months warranty, a number of our vehicles actually come with the balance of their original manufacturers warranty. We also offer our customers the option of an extended warranty, for a small additional cost, as we know that the majority of our customers can see great value in worry-free motoring. We take pride in our fantastic reputation, but don’t just take our word for it, we would urge everyone to read our reviews on the testimonial page of our website. All of which have been left by customers who have previously bought a car from ourselves. Why not get in touch with us today and see how we can help you purchase your next car?


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

206 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(206)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Audi RS3

I Would highly recommend buying a car from Arrow. Very professional from start to finish. Very helpful. First class! No pressure! And I got the car of my dreams.
One happy customer.

Good luck!

Kind regards Andrew.

22 de fevereiro de 2020
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Resposta da Arrow Motor Company

Thank you for your 5 star review Andrew. We are pleased to hear that you enjoyed your car buying experience with us and that we could help you buy your Audi RS3! If you ever need anything in the future, you know we are just a phone call away!

Classificada 5 em 5 estrelas

Delighted!

I found Arrow Motor Co by chance on Autotrader, and I’m so glad I did. Oliver fitted me in for a test drive at very late notice and gave lots of clear advice on the car, as well as super aftersales care. I would fully recommend this company and I’m delighted with my new car!

5 de fevereiro de 2020
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Resposta da Arrow Motor Company

Thank you for your kind words and 5 star review Rebecca. We are glad to hear that you enjoyed your car buying experience with us. If you ever need anymore help in the future, please don't hesitate to get back in touch with us.

Classificada 5 em 5 estrelas

Not your typical car salesmen

From the initial test drive to completing the purchase the process was easy. Ryan was helpful and knowledgeable but never pushy.
Even when we unfortunately experienced a fault a few days after purchase, both Ryan and Oliver were very helpful and accommodating to ensure the car was put right quickly and also to make sure we weren't stranded without a vehicle. I would definitely shop here again and recommend to friends and family.

30 de janeiro de 2020
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Resposta da Arrow Motor Company

Thank you very much for a lovely review. It was a real pleasure selling you the car, enjoy driving it and remember if you need anything at all please just let us know and we would be more than happy to help!

Classificada 5 em 5 estrelas

As a first time buyer

As a first time buyer I couldn’t be any more pleased with the service I received , Such pleasant people they went out of their way to make sure I felt comfortable and happy with there service from first phone call to meeting in person to test driving my car, one member of staff in particular went above and beyond to make sure I got the best deal possible even managing to respond to all of my out of hour queries. I would highly recommend them and look forward to using them again in the future.

19 de janeiro de 2020
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Resposta da Arrow Motor Company

Hi jade, thank you very much for the fantastic review. It was a pleasure selling you the car and I am sure you will have many happy years motoring in it. Enjoy this car and I know you and your family will come back to Arrow Motor Company when you decide its time for a change.

Classificada 5 em 5 estrelas

Refreshing to deal with

Refreshing to deal with professional and friendly staff who have great knowledge on all vehicles in stock! Over the moon with the immaculate Tiguan we collected, fantastic service from the outset!

14 de janeiro de 2020
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Resposta da Arrow Motor Company

Thank you for your 5 star review Owen! We are glad that you were happy with the experience you received when purchasing your car from us and look forward to helping you again in the future!

Classificada 5 em 5 estrelas

I would advice any person wanting to…

I would advice any person wanting to purchase a car to go to this garage... They're professional and extremely helpful... I would highly recommend them.. I am loving my new car I purchased from Arrow cars

28 de dezembro de 2019
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Resposta da Arrow Motor Company

Hi Susan, thank you for your 5* review! We really appreciate your feedback and are glad to hear that you were happy with the customer service that you received from us and are enjoying your new car! We look forward to helping you purchase more cars in the not too distant future!

Classificada 5 em 5 estrelas

Great people great cars very helpful…

Great people great cars very helpful well worth the 500 mile round trip a pleasure to do business with ps loving my new car

22 de dezembro de 2019
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Resposta da Arrow Motor Company

Hi Jillian, thank you very much for your 5* review. We really appreciate you travelling such a distance to purchase your new car from ourselves. Enjoy the car and I am sure we will deal again in the future when you're looking to change your car again.

Classificada 5 em 5 estrelas

Fantastic experience

absolutely can not thank them enough. got me out of a real situation by getting my new car sorted quickly. thank you so much Oliver!

5 de dezembro de 2019
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Resposta da Arrow Motor Company

Hi David, thank you for your 5* review, we are glad that you are enjoying your new car and are happy with how quickly we managed to get it sorted for you. We look forward to welcoming you back in the future when you are ready to buy another car.

Classificada 5 em 5 estrelas

Fantastic Dealership

Fantastic Dealership! It was my first time buying a car and the guys there were very patient. Took me through every detail and explained thoroughly. Answered all my questions. The car I bought was in fantastic condition! Can’t fault these guys one bit. Highly recommend to anyone!

3 de dezembro de 2019
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Resposta da Arrow Motor Company

Hi Sam, thank you for your 5* review! I am so glad you're enjoying the car and you found buying the car nice and easy, we do our best to make this so. If you need anything at all please just let us know, I am sure we will be welcoming you back when it comes to changing your car.

Classificada 5 em 5 estrelas

Excellent service

Brilliant service very patient with me and the lender would recommend them to anyone

25 de novembro de 2019
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Resposta da Arrow Motor Company

Hi Jason, thank you for your 5 star review. It's great to hear that you were happy with the customer service that we provided you during the process of you buying your new car from us. We look forward to helping you and your family with further car purchases in the future!

Classificada 5 em 5 estrelas

Sourced me the car that I've always…

Sourced me the car that I've always wanted, and I had it within a week! Not had any problems so far with the car and got a great finance deal too. Definitely took the hassle out of buying, collecting and financing a car myself, after struggling to find the exact car that I wanted for so long.

25 de novembro de 2019
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Resposta da Arrow Motor Company

Hi Caitlin, thank you for your kind words and 5 star review, we are glad to hear that you were pleased with the experience you had with ourselves and are enjoying your lovely new Mini. We look forward to welcoming you back in the future and helping you source your next car!

Classificada 5 em 5 estrelas

1st time I have bought a car in over 15…

1st time I have bought a car in over 15 years and the people at Arrow Motor Company made it so relaxed and easy .They sourced me a small city car ( Citroen C1) and I am delighted with it .If your looking for a car whether it's luxury/sports or family vehicles these are the people to see, just chat with them regarding your needs and whether you are local or can travel to see their cars it will be well worth it.They are so worthy of the 5 star review I have given them.
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20 de novembro de 2019
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Resposta da Arrow Motor Company

Hi Dave, thank you very much for your kind words. We are glad to hear that you were happy with our service and the car you bought from us. We look forward to seeing you again in the future.

Classificada 5 em 5 estrelas

Outstanding customer service and a…

Outstanding customer service and a pleasure to deal with from start to finish.

19 de novembro de 2019
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Resposta da Arrow Motor Company

Thank you for your feedback Martin! We are pleased to hear that you enjoyed your car buying experience with us and we look forward to helping you with future car purchases.

Classificada 5 em 5 estrelas

Great team!

From the first time I spoke to Arrow on the phone to receiving the keys it was an easy and enjoyable experience. I met the team and the car was sorted within a week. I couldn't recommend Arrow Motor Company highly enough.

12 de novembro de 2019
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Resposta da Arrow Motor Company

Thank you for your feedback Greg. We are delighted to hear that you were happy with the service you received from ourselves and look forward to helping you purchase more cars in the future!

Classificada 5 em 5 estrelas

I cannot recommend Arrow Motor Company…

I cannot recommend Arrow Motor Company enough. They took all of the stress out of sourcing me a brand new high spec Mercedes GLC which I myself was finding a stressful process. They found me an incredible deal, got me exactly what I wanted (and that was a lot!) and saved me thousands of pounds. I will be recommending them to everyone I know!

7 de novembro de 2019
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Resposta da Arrow Motor Company

Hi Victoria, we are so glad that we were able to help you find your new car and take all of the stress out of the process for you. Thank you for your 5 star review and kind words. We look forward to helping you find your next car when the time comes to change your GLC.

Classificada 5 em 5 estrelas

I felt a really valued customer

I felt a really valued customer. The follow up was excellent. I would certainly look there again. All my questions were answered and the one the salesman couldn’t, he found out and let me know.

29 de outubro de 2019
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Resposta da Arrow Motor Company

Thank you for your review Paul, it was a pleasure selling you the car and I know you will have a lot of fun driving it! We do really appreciate your business and I am sure we will meet again when it comes to you changing your cars.

Classificada 5 em 5 estrelas

Audi A8 Executive

The journey started like this: For about 12 months I was looking for a car especially Audi A8 which I tell you this is not an easy car to find with high specs and really good condition,in the last 3 weeks I have seen about 6-7 cars like this however did not please me the specs or the state of the car.
Looking on Autotrader I came across this lovely Black Audi A8 from Arrow Motor Company with pretty much my complete list of wishes such as; Bose sound system,heated steering wheel and all 4 seats,even 21inch wheels,tinted wheels and many many more.Trust me I said this car will be mine soon. I’ve contacted the company in the next day and spoke to Oliver the company director and what I can say; professional,honest and unbelievable friendly. He helped me to sort all the paper work for the car absolutely perfect,no rush and explained to the last detail,we exchanged emails,calls,whatsup with all the details about the car.
The big day came when I had to go and collect the car(keep in mind,I went with trust as I haven’t seen the car in real)anyway 5 hours on the train,few texts exchange with Oliver re time arriving,where he would wait me etc...once there I followed the instructions outside the train station and then seen the car and what a car big black beast with 21inch wheels and tinted windows...exactly what I wished. Oliver introduced himself to me and had a conversation about the car etc..offered me to drive the car however I much rather preferred to be the passenger in such a car. Drive back to his garage ...absolutely great garage,clean and all maintained to a high standard. All the people there were very polite and welcoming ...I had spent some time after looking at the car while the paper work was sorted ...before signing everything I had a very detailed conversation about all the documents and so on. Job done all signed now time to come back and driving this beast for another 5 hours and what I can say luxurious car(very well selected by the company) with all the services,great looking,very well maintained and so on which this confirmed again how honest is the company and especially Oliver. Following day I had texts and emails from the company ensuring if I enjoyed my ride back home and if I was safe...that saying I don’t think even the main dealer does that. Anyway I wanted to ask Oliver if he can find any history regarding an gearbox oil change just for piece of mind however I have received more than an answer...Oliver had forward the email form the actually Audi dealer with the advice that such thing does not need changing this again proving how professional and honest guy is. The story is twice as long but I won’t try to make all of this to boring for others.
I WOULD RECOMMEND BUYING FROM ARROW MOTOR COMPANY WITH TRUST AND NO HESITATION.
Great people,well selected cars ,good range of offers. Would definitely buy again when it comes to my next opportunity.
Cris

26 de outubro de 2019
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Resposta da Arrow Motor Company

Thank you for your kind words Cris, we really appreciate your feedback and are glad you are enjoying your new car! We look forward to welcoming you back in the future when you decide the time is right for you to change your car again!

Classificada 5 em 5 estrelas

Arrow Motor Company

Clean and tidy showroom. All the staff were very helpful and professional. Our Part exchange vehicle was valued fairly and me managed to negotiate a deal on a well presented and maintained family car. Would recommend Arrow Motor Company to a friend.

18 de outubro de 2019
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Resposta da Arrow Motor Company

Thank you for your kind review Michael, we are glad that you are enjoying your new car and happy with how it was presented. We look forward to welcoming you back to the garage again in the future for any other car sales/purchases that we can help you with.

Classificada 5 em 5 estrelas

I could not speak more highly of the…

I could not speak more highly of the service I received from Oliver at Arrow Motor Company, he could not do enough to ensure we were happy with all aspects of the purchase. I love my new car and would recommend a visit to this garage if you want excellent and honest customer service and a great car!

16 de outubro de 2019
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Resposta da Arrow Motor Company

Thank you for kind review Melanie, we are so pleased to hear that you are enjoying your new car and were happy with the service you received from us. We look forward to welcoming you back again for any future car purchases.

Classificada 5 em 5 estrelas

Excellent service from Arrow Motor Company

Excellent service from Arrow Motor Company when sourcing me my new car. They went above and beyond to make sure I got everything I needed and more. Absolutely love the car, so a 5 out of 5 rating from me! Would definitely recommend!

7 de outubro de 2019
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Resposta da Arrow Motor Company

Hi Sarah, thank you for leaving us a review. We are so glad that you are happy with your new car and the service that you received from us. We look forward to welcoming you back to Arrow Motor Company in the future, when you decide its time for another new car!

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