Arrow Motor Company Opiniões 

206
TrustScore: 4.5 em 5

4,7

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I recently bought my car from Arrow Motor Company thornaby branch and I couldn’t be happier with the experience. The team was friendly, professional, and made the whole process easy from start to... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Choosing and buying a second hand car could be a stressful experience. However, our experience over the past couple of days has been a totally positive, reassuring, stress free and very professional... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Was greeted by Mathew and kyle when I first visited Arrow motors and they were very welcoming. Left me to look around the car without bothering me and when I asked anything they were there to answer a... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have recently bought a car from Arrow motor company and very pleased with the whole experience. Matthew and Kyle are friendly, pleasant and helpful, not your typical car salesmen they cannot do enou... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Concessionário de carros usados

Escrito pela empresa

Arrow Motor Company is owned and managed by Ryan Trevelyan. I have worked for multiple different brands, selling both volume and prestige vehicles, as well as brand new and used vehicles. I decided I would use my extensive knowledge and vast experience, that I have obtained throughout my distinguished career, to set up my own car sales company. With my main focus being; to continue to deliver a fantastic customer experience, that all of my previous customers have already had the pleasure of experiencing. Here at Arrow Motor Company, we place great emphasis on putting our customers first. Whether it’s a new or a used car, we can source our customers their perfect next vehicle. Our inside knowledge of the profit margins that dealers have across new cars, mean that we are perfectly placed to negotiate the best possible price on a brand new car for you. We also stock a wide range of used vehicles, to suit many different requirements and budgets, all of which are very competitively priced. When it comes to buying cars for our stock, we are very particular about finding the right cars. We personally make sure that we only stock vehicles which adhere to our very high standards in relation to; Age, Mileage, Specification, History and Condition. All of our cars are hand selected, independently health checked and are fully HPI clear. We think that buying your next car shouldn’t be a difficult process, which is why we make buying a car as easy and as hassle free as possible. If required, we can provide our customers with some fantastic finance options. Through our wide panel of lenders, we can offer our customers a range of different finance options, with every customer getting a personalised quotation, regardless of their credit score and credit history. We are confident that we can get almost anyone accepted on finance with one of our many lenders, even if they have a poor credit score. Every car we sell comes with a minimum of 3 months warranty, a number of our vehicles actually come with the balance of their original manufacturers warranty. We also offer our customers the option of an extended warranty, for a small additional cost, as we know that the majority of our customers can see great value in worry-free motoring. We take pride in our fantastic reputation, but don’t just take our word for it, we would urge everyone to read our reviews on the testimonial page of our website. All of which have been left by customers who have previously bought a car from ourselves. Why not get in touch with us today and see how we can help you purchase your next car?


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

206 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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4,7

Todas as opiniões

(206)

17 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Best experience purchasing my new car

Arrow Motor Company provided me with the best experience purchasing my new car! Ryan explained everything to me thoroughly and it was completely hassle free. The car is in immaculate condition and I could not be happier. I would highly recommend Arrow Motor Company to any of my friends and family. Thankyou!

27 de agosto de 2020
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Resposta da Arrow Motor Company

Hi Heather, thank you for your very kind words and 5 star review. We do take great pride and pleasure in providing the best customer service possible and we are glad to hear that you were so happy with the experience that you received! We look forward to helping you with more car purchases in the future!

Classificada 5 em 5 estrelas

Exceptional Service

My knowledge relating to cars leaves a lot to be desired and Ryan very patiently dealt with my questions both in person and by phone. Nothing was too much trouble and he definitely took time and care to make sure the vehicle I purchased was perfect for my requirements. I am delighted with my new car and the exceptional service continued after the point of sale with a call to make sure I am 100% happy with the car and the offer to return to the showroom to make sure I am getting the most from the car. I will definitely return to Arrow Motors if I'm ever looking for a vehicle in the future and would recommend them with no reservations whatsoever.

24 de agosto de 2020
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Resposta da Arrow Motor Company

Hi Mel, I can't thank you enough for leaving us such a fantastic review. We put a lot of effort into making every customer experience one to remember, and reading reviews like this confirms that effort is working. Thanks again, I know we will have more dealings in the future.

Classificada 5 em 5 estrelas

Fantastic find of a quality garage

Bought a vehicle recently and from start to finish Ryan couldn’t of been more helpful nothing was too much trouble and everything went smoothly and the vehicle bought is of high quality and is a great motor would highly recommend this small garage for anyone looking for a new vehicle and will be telling family and friends about this garage.

13 de agosto de 2020
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Resposta da Arrow Motor Company

Thank you very much for your kind words. I am glad you were happy with the service you received from ourselves. I know you will both enjoy this car but when you do think the time is right for a change please just let us know and we would be more then happy to assist.

Classificada 5 em 5 estrelas

Excellent Service

My wife Tracey has just bought a Car and could not be happier! From initial contact, through the finite details to after sales advice, Ryan’s Customer service was impeccable! Could not give a stronger recommendation!

20 de julho de 2020
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Resposta da Arrow Motor Company

Thank you for your kind words, it was a pleasure selling you the car. Enjoy it, and when you do feel it is the right time to change, please just let us know.

Classificada 5 em 5 estrelas

This was my first car buying experience…

This was my first car buying experience and it was seamless from start to finish. Ryan and the team were incredibly helpful, knowledgeable and flexible. I would highly recommend them!

20 de julho de 2020
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Resposta da Arrow Motor Company

Hi Louise, thank you very much for the fantastic review. I am very glad you had a great experience and that you traveled so far for the right car. Enjoy your new car and if you need anything from us here, at Arrow Motor Company, please just let us know.

Classificada 5 em 5 estrelas

My recent experience with Arrow Motor Company

My recent experience with Arrow Motor Company couldn’t have gone any better. From the beginning it was clear to see they were a very friendly team who only had your best interests at heart. This made the whole car buying procedure a breeze from start to end with them doing everything they could to make the process as simple as possible. Highly recommend them.

30 de junho de 2020
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Resposta da Arrow Motor Company

Hi Lucy, thank you very much for your lovely review. I am glad you enjoyed your entire experience buying a car from ourselves. Enjoy the car and if you need anything at all please don't hesitate to contact us.

Classificada 5 em 5 estrelas

Excellent service from start to finish

Excellent service from start to finish. I was kept updated throughout and felt the experience was personal and the sales team honest which made me feel at ease. Nothing was too much trouble and they were very accommodating. I definitely recommend the company and will be using again in the future.

24 de junho de 2020
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Resposta da Arrow Motor Company

Hi Tracey, thank you very much for your 5* review. I am glad you're happy with your new car, it looks fantastic! If we can help with anything in the future please just let us know.

Classificada 5 em 5 estrelas

Audi A6 Avant

Fantastic personal experience buying from Arrow Motor Company. I traveled from Scotland because I felt I could trust the company. They are highly skilled salesmen that puts your needs first. This was my most expensive car purchase so I asked many questions and not all at once. This was never a problem. Aftercare service is much appreciated as well. I was contacted the following day to make sure everything was okay. I would highly recommend Arrow Motor Company for your next car purchase.

20 de junho de 2020
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Resposta da Arrow Motor Company

Hi Mark, thank you very much for the fantastic review. I am very glad you had a great experience and that you traveled so far for the right car. Enjoy your new car and if you need anything from us here, at Arrow Motor Company, please just let us know.

Classificada 5 em 5 estrelas

Arrow motor Company

Amazing experience for a first time car buyer. So friendly and patient great cars and amazing customer service.

17 de junho de 2020
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Resposta da Arrow Motor Company

Thank you for your kind words and 5 star review Cameron. We are glad to hear that you enjoyed your car buying experience with us. If you ever need anymore help in the future, please don't hesitate to get back in touch with us.

Classificada 5 em 5 estrelas

Just picked up my new car from Ryan and…

Just picked up my new car from Ryan and it’s been outstanding service from Ryan from start to finish and hassle free Iv had a few cars from different garages in the past but I definitely Rate this is one of the best keep up the great work Ryan I’ll be back when I need another 👍

11 de junho de 2020
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Resposta da Arrow Motor Company

Hi Ron, thank you very much for your lovely review. I am glad you enjoyed your entire experience buying a car from ourselves. Enjoy the car and if you need anything at all please don't hesitate to contact us.

Classificada 5 em 5 estrelas

Great service,made buying a car very…

Great service,made buying a car very easy,helpful and always on hand to answer any questions great aftersale service as well would recommend and would use this company again

8 de junho de 2020
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Resposta da Arrow Motor Company

Thank you for your kind words and review Julie. We are glad that you enjoyed the car buying experience that you had with ourselves and look forward to hopefully being able to help you with further car purchases in the future!

Classificada 5 em 5 estrelas

Friendly and straightforward

Had a nice straightforward time purchasing the new car, just friendly service without any hassle or pushing.

Quick to get in touch after first message and then more than happy to answer any questions or go over anything. Checked up the next day too to make sure everything was going alright, nice touch.

6 de junho de 2020
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Resposta da Arrow Motor Company

Hi Michael, thank you for your very kind words and 5 star review. We do take great pride and pleasure in providing the best customer service possible and we are glad to hear that you were so happy with the experience that you received! We look forward to helping you with more car purchases in the future!

Classificada 5 em 5 estrelas

Polo car bought by arrow cars

Fantastic experience buying my car from arrow cars, very accommodating answered any questions and query’s quickly! The car was in amazing condition and would purchase another car from them 100%

18 de maio de 2020
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Resposta da Arrow Motor Company

Hi Amy, thank you very much for your 5* review. I am glad you're happy with your new car, it looks fantastic! If we can help with anything in the future please just let us know.

Classificada 5 em 5 estrelas

Great service all around

Arrow motor company provided a great service from start to finish. Giving me all the info I needed and supporting me through every step ensuring I got my dream car.

1 de abril de 2020
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Resposta da Arrow Motor Company

Thank you for your 5 star review Kev. We hope that you are enjoying the beautiful BMW M4 that you bought from us and look forward to helping you and your family purchase more cars in the future.

Classificada 5 em 5 estrelas

BMW 420d Convertible Msport

Rang to view a vehicle and spoke to and met Oliver.Very friendly and helpful kept in contact throughout. Was promised that the vehicle would have a few things done to it before collection and all were done to a high standard. Only met Ryan briefly but was also friendly. Had a decent test drive and very happy with my vehicle. No hard sell on anything which is nice, in all a pain free experience cheers Oliver & Ryan.

30 de março de 2020
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Resposta da Arrow Motor Company

Thank you for your kind words and review Darrin. We are glad that you enjoyed the car buying experience that you had with ourselves and look forward to hopefully being able to help you with further car purchases in the future!

Classificada 5 em 5 estrelas

Excellent service

I dealt with Oliver directly throughout the Purchase of my 2014 mk7 VW Golf GTD. Really nice to deal with. Always available to talk on the phone and via email. Excellent service. Luckily managed to collect my new car before the Coronavirus lockdown, Only downside is I've only managed to drive my car twice since owning it!

28 de março de 2020
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Resposta da Arrow Motor Company

Thank you for your lovely review Phil, hopefully the coronavirus lockdown will be over soon and you can get out to enjoy your new car a bit more.

Classificada 5 em 5 estrelas

First car

They were really friendly and helpful with helping my buy my first car
I 100% recommend arrow motor company when buying a car

19 de março de 2020
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Resposta da Arrow Motor Company

Thank you for your lovely review Alice, we are glad that we could help you with buying your first ever car and we look forward to selling you and your family more cars in the future!

Classificada 5 em 5 estrelas

These guys are genuinely nice business…

These guys are genuinely nice business guys, not a shady "Ron's Moody Motor's' outfit. Everything I requested, every detail no matter how trivial was supplied with-out question. Keep up the great work guys!

19 de março de 2020
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Resposta da Arrow Motor Company

Hi Matt. thank you for your 5 star review. We are glad that you were satisfied with the car buying experience you received from us and despite the distance between us, I'm sure we will be able to do business again in the future!

Classificada 5 em 5 estrelas

Brilliant service!

Absolute pleasure dealing with both Ollie and Ryan, after viewing the car, which was clean and in an immaculate show room, I was happy with the car and asked to have the car before Saturday (first viewing was Wednesday afternoon) I actually picked it up the Friday so bonus.
Everything I asked from Ollie was done with no stress etc, even down to changing the key battery for me before I left, then when I returned to hand the log book over from my previous car, Ryan actually took the time to help remove the back seats to get the seat belt out from underneath from before I bought it.
Nothing was too much from either gentleman and I will definitely be recommending the garage and returning for my next car purchase without hesitation. Thank you for one of the best car buying experiences!

6 de março de 2020
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Resposta da Arrow Motor Company

Hi Laura, thank you for your very kind words and 5 star review. We do take great pride and pleasure in providing the best customer service possible and we are glad to hear that you were so happy with the experience that you received! We look forward to helping you with more car purchases in the future!

Classificada 5 em 5 estrelas

Arrow Motor Company 👏🏻👏🏻

Arrow handled the purchase of my car extremely professionally from start to finish. I was offered various options very quickly after my initial enquiry and the whole process was made very easy and reassuring. They also made themselves available at anytime to answer any questions and I felt very comfortable along the way. It was a pleasure to buy a car from Arrow and I would definitely recommend using them to source the car you want.

29 de fevereiro de 2020
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Resposta da Arrow Motor Company

Thank you for your kind review and trusting us to source you such a nice car Stuart. If you need anymore help in the future, please don't hesitate to contact us. We look forward to seeing you again in the not too distant future.

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