Art Gen Opiniões 

85
TrustScore: 2.5 em 5

2,7

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Leia as opiniões dos outros

Classificada 3 em 5 estrelas

the platform looks incredible and you can tell it’s high quality, but honestly, it was just too comprehensive for what i needed. there are so many advanced settings and customization options that i fe... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Hey, I'm probably not tech-savvy enough to fully use this site, but it is definitely good at what it does. It has a massive amount of tools and deep features, which made it a little too complex and co... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Same deal - charged 2.99 and then 30 dollars on card. Incredibly difficult unsubscribe process. No refunds and after you cancel you lose your credits. -edited to respond to the ridiculous "respo... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Tried Art Gen AI out of curiosity and the results are beautiful. The text-to-image conversion is very accurate. It’s a great platform, though I noticed a few of the high-end models carry a premium pri... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(85)

85 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Fantastic tool for digital creators

The interface is super user-friendly, making it incredibly simple to turn text into amazing artwork. I didn't have to spend hours figuring out how it works; I just jumped straight in and started creating. Highly recommend it to anyone looking for a reliable and hassle-free AI generator.

24 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

If I could do 0 I would awful program…

If I could do 0 I would awful program that is misleading hard to use and does not do what you want. That’s why they make you pay before rendering because it’s not good

Awful awful awful

10 de julho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I regret to hear that you've had issues with your input affecting the output.

Please contact our support team at support@art-gen.ai.
We'd be happy to look into the issues you're facing, and get you back on track!

Best regards,
Art-Gen Support

Classificada 3 em 5 estrelas

good site, just too advanced for me

the platform looks incredible and you can tell it’s high quality, but honestly, it was just too comprehensive for what i needed. there are so many advanced settings and customization options that i felt a bit overwhelemed—maybe i'm just not smart enough to utilize all these features! it's a bit pricy too, but definetly a good site if you know what you're doing.

22 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.

We are always working to optimize the user experience, and will introduce more comprehensive tutorials in the future.
Thank you for highlighting this for other users!

Best regards,
Art-Gen Support

Classificada 4 em 5 estrelas

High quality output, just watch the premium costs

Really happy with the video and image generation here. It’s clean, fast, and does exactly what it promises. My only small complaint is the pricing tier for specific advanced models—they can get a bit expensive compared to the base ones. If you don't mind spending a bit extra for top-tier quality, it's highly recommended.

21 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.

We are always working to optimize and bring the cost down, even for our premium models. Thank you for highlighting this for other users!

Best regards,
Art-Gen Support

Classificada 5 em 5 estrelas

Game changer for quick vi

Transforming my text ideas into high-quality video clips has never been this simple. The interface is clean, and the customization options give me total control over the final look. Also, a huge plus for the transparent dashboard; managing my subscription and upgrading plans was incredibly easy.

11 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!

Best regards,
Art-Gen Support

Classificada 5 em 5 estrelas

Seamless experience and incredible image quality!…

I’ve been using Art Gen AI for a couple of weeks now to generate concept art from text prompts, and the results are stunning. What I appreciate just as much as the tech is how user-friendly the platform is—even managing my subscriptions was easy and straightforward, with no hidden loops to jump through. Highly recommend!

10 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Same deal - bait and switch subscription site

Same deal - charged 2.99 and then 30 dollars on card. Incredibly difficult unsubscribe process. No refunds and after you cancel you lose your credits.

-edited to respond to the ridiculous "response" from this company to my original review. I was not "confused" any more than the other reviewers. The only thing confusing is your unsubscribe process which is obviously designed to be confusing to ensure follow on charging. 16 click throughs and buried options is "a plan" but it is not a customer friendly or consumer friendly "plan". Silly AI generated "we care" responses to the weight and substance of these reviews speak volumes about your operation. I will be watching my card, if you charge it again, I will sue you here in Texas for fraud.

28 de junho de 2026
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logótipo da Art Gen

Resposta da Art Gen

Thanks for reaching out.

The team and I regret to hear you're confused about the terms of the trial, which were disclosed to you at sign-up; the 3-day trial is automatically changing to a full-price monthly plan at $29.99 after it is over.

Our support contact is also present in the ToS, and on the website footer.

Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

You can’t cancel the subscription

You can’t cancel the subscription , they continue to try and charge you. I can’t find any way to cancel I used apple wallet . Horrible website , will never recommend it ! They should be blocked permanently

29 de junho de 2026
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logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service, and the cancellation button available in your profile.

Our support contact is also present in the ToS, and on the website footer.

Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Ignore the 4/5 star reviews

Ignore the 5 star reviews. This is a scam website that does not allow you to cancel your subscription once you have given them your payment details.

Avoid like the plague.

19 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've faced an issue with the automatic cancellation flow.

The cancellation tools are available in your profile, under the three-dot menu next to your subscription ID. For all further assistance, please contact our support team at support@art-gen.ai

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Scam

Scam, it's not working and you can't cancel your subscription

16 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've faced an issue with the automatic cancellation flow.

The cancellation tools are available in your profile, under the three-dot menu next to your subscription ID. For all further assistance, please contact our support team at support@art-gen.ai

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Very poor service they charge you yo…

Very poor service they charge you yo cancel subscription they WON'T even give you the option to do so on their website.please return al of l my money. I didn't use the service at all! Will be reporting this company to the BBB@

8 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've faced an issue with the automatic cancellation flow.

The cancellation tools are available in your profile, under the three-dot menu next to your subscription ID. For all further assistance, please contact our support team at support@art-gen.ai

Best regards,
Art-Gen Support

Classificada 5 em 5 estrelas

No longer need

I had to cancel because I no longer needed this. These days, you hear so many stories about companies that don’t respond, they overcharge, or provide poor customer service. This was not the case with this company. Their prompt and professional reply was truly appreciated. I definitely recommend this company to others. Art gen had excellent speedy service!

2 de junho de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

You have to make an account and sign up…

You have to make an account and sign up for a subscription to do anything. Yes the website technically did work for the one thing I needed it to do but automatically signed me up for a weekly 30$ subscription and there is no joke, no way to cancel your subscription on the site. And if you email the support team they will never get back to you. I had to put a stop pay and get a new debit card. I also forgot to mention that I purchased “coins” or whatever to generate a video and then it failed and said I’d be refunded the coins to try again, how ever after checking several days I never got the coins back. I would just like a complete refund

28 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've faced an issue with the automatic cancellation flow.

Our Support team has already been made aware of your case, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Weekly charges with no way to cancel

Can't see plan details or cancel subscription. Also can't see or remove card details. However, weekly card payment still being deducted. Have emailed support 3 times and still haven't had a response. Now have to cancel card.

28 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've faced an issue with the automatic cancellation flow.

Our Support team has already been made aware of your case, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.

Best regards,
Art-Gen Support

Classificada 4 em 5 estrelas

Need assistance please

nice site but i do not need my subscription anymore and i can't seem to be able to cancel it. i would have loved if the company would reach out to me so that i can cancel the plan or figure out which plan i do need but it is extremely frustrating that i can not cancel!

26 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

Our Support team would be happy to resolve any and all issues you may have with the site, so please take the time to contact them if you haven't already at support@art-gen.ai

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Scam

Scam. Stay away.
So it’s even worse than I thought. They will reply to your review and provide you with a refund, but do not look for it anywhere on their site to function properly. then they will say that there’s defaming or illegal content in your review. Stay away from all these red flags

23 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're so frustrated that you'd call our service what it is not.

Our Support team would be happy to resolve any and all issues you may have with the site, so please take the time to contact them if you haven't already at support@art-gen.ai

Best regards,
Art-Gen Support

Classificada 5 em 5 estrelas

From Imagination to finished concept

If I explain my vision well, what I have imagined comes to life before me.

22 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighting this for other users!

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Tried to cancel several times

Tried to cancel several times. got an error message. Tried deleting account, claims it was deleted but was able to log right back in. Sent customer service an email about it. Probably will have to have bank deal with it based on what I'm seeing in these other review.

20 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've faced an issue with the automatic cancellation flow.

Our Support team has already been made aware of your case, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Very disappointing experience with…

Very disappointing experience with Art-Gen AI. The subscription cancellation process is extremely difficult to find and confusing to complete. I clicked unsubscribe/cancel, but my credit card was still charged afterward.

This feels misleading and frustrating. Customer support has not been helpful, and users should be careful before signing up. A company should make it simple to cancel a subscription and stop billing immediately.

I have already reported this issue to the FTC and Google Safe Browsing for investigation because the subscription terms and cancellation process are not clearly explained or easy to understand.

I would not recommend this service based on my experience.

15 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've faced an issue with the automatic cancellation flow.

Our Support team has already been made aware of your case, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Can't get unsubscribed (after more than 17 weeks)

(1) I had subscribed with the *weekly* payment. Using art-gen for only one day, I decided art-gen was not what I was needing & that I wanted to cancel my subscription. With the website lacking a "cancel" button, I emailed art-gen.ai instructing them to cancel my subscription & to delete my credit card details.
(2) The next day (Jan 13, 2026) I received an email from art-gen saying they had unsubscribed me.
(3) The next week, I was charged again, & they have continued billing me every week up to & including this week (May 14, 2026).
(4) My bank informs me that--since payment is made by a credit card rather than a check--they are not able to block any charges, that my only remedy is to cancel my card & get a new one; that would require me to contact everyone with whom I have an auto-bill payment to inform them of the new card. What a headache & a hassle.
(5) I've emailed art-gen more than once about this, but presently, I'm still stuck and I've been charged (17 weeks x $7/wk = $119) for using art-gen.ai ONE DAY before I started trying to cancel.
- - - - - - - - - - - - - - - - - - - - - - - - - - - - - - -
May 25, 2026
IN REPLY TO ART-GEN'S RESPONSE: You (Art-Gen) tell almost every customer who has posted a complaint, that your service team is always quick to resolve things, so you assume our situations have already been resolved by the time our reviews appear here on Trust Pilot. HERE IS MY MESSAGE TO YOU: "You assume WAY too much." (1) My complaint against you was NOT resolved by the time my review appeared here on Trust Pilot, (2) my account is STILL being charged, and (3) you have made NO *SINCERE* attempt to resolve my complaint. Therefore, based on (1) MY experience with you, (2) based on what so many OTHER people are saying here on Trust Pilot based on THEIR own experiences with you, and (3) based on what so many other people are saying on REDDIT based on their own experiences with you, I am seriously convinced that only an exceedingly few people have ever been satisfactorily cared for by your team regarding unsubscribing from your so-called "service." MY MESSAGE TO ALL OTHER PEOPLE READING THIS: in my opinion--if you're considering doing business with Art-Gen-- F O R Y O U R O W N G O O D & Y O U R O W N P E A C E O F M I N D -- be wise and do not have ANYTHING to do with Art-Gen. PERIOD.

12 de maio de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you've facing an issue with the website, and that there is some discrepancy between your subscription email you've had the cancellation on and another email you're also billed on.

Our Support team always tends to our clients' requests, so we can assume that by the time your request was processed by Trustpilot here, your issue has been resolved.

Best regards,
Art-Gen Support

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