Art Gen Opiniões 

85
TrustScore: 2.5 em 5

2,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 3 em 5 estrelas

the platform looks incredible and you can tell it’s high quality, but honestly, it was just too comprehensive for what i needed. there are so many advanced settings and customization options that i fe... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Hey, I'm probably not tech-savvy enough to fully use this site, but it is definitely good at what it does. It has a massive amount of tools and deep features, which made it a little too complex and co... Ver mais

A empresa respondeu

Classificada 1 em 5 estrelas

Same deal - charged 2.99 and then 30 dollars on card. Incredibly difficult unsubscribe process. No refunds and after you cancel you lose your credits. -edited to respond to the ridiculous "respo... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

Tried Art Gen AI out of curiosity and the results are beautiful. The text-to-image conversion is very accurate. It’s a great platform, though I noticed a few of the high-end models carry a premium pri... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Empresa de software

Escrito pela empresa

Art Gen AI is a platform that uses cutting-edge AI to generate high-quality images and videos from text prompts. Our technology allows you to transform your ideas into digital masterpieces through a user-friendly interface with powerful customization options.


Informações de contacto

2,7

Mau

TrustScore: 2.5 em 5

85 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

2,7

Todas as opiniões

(85)

85 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

Lack of Customer Support

I have tried for multiple days to cancel my service with their support email address. Their website says "cancel anytime", but good luck with that. I have not heard a word from them. With a weekly subscription, there needs to be a way to cancel quickly so you don't get billed again. That is not the experience you will get with this company. I had to contact my credit card company to put a stop pay from this vendor to prevent further changes since no one from support will contact me back. Poor service.

17 de fevereiro de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're dissatisfied with the time of reply. Our team aims to get back to every customer as soon as possible, regardless of the workload.

We suspect that your inquiry will be resolved by the time you're reading this reply.

Best regards,
Art-Gen Support

Classificada 5 em 5 estrelas

I love it

A lot of models to choose from and very easy to use, shout outs to their support for guiding me through the process :)

9 de fevereiro de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to write in.

The team and I appreciate the shout-out, and are happy to hear your experience with the site has been nothing but easy-going.
Thank you for highlighiting this for other users!

Best regards,
Art-Gen Support

Classificada 5 em 5 estrelas

Reliable Content Generation with Fair Pricing

AI models are not always stable, and this is common across the market since the technology itself is still evolving. I tested several platforms and experienced issues with most of them. What makes Art-Gen stand out is that it automatically refunds credits when something fails, which is a big advantage.

Art-Gen is a stable and reliable tool for generating marketing and website content. Pricing is transparent and slightly below the market average. The only downside is that cancellation requires contacting support, but their team is responsive and I received a reply within an hour

5 de fevereiro de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I love to hear your constructive feedback.
I additionally appreciate the comment about your experience with both our billing and subscription management!

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

This clearly is a waste of time and resources.

This service turns out to be a complete waste of time. While the initial experience seems promising, featuring a polished interface and a visually appealing design tailored for text-to-video generation with a cinematic effect, it quickly falters when issues arise. The platform allows you to insert images you'd like to incorporate for better results, but problems surface when attempting to adjust prompts, making it impossible to achieve satisfactory outcomes without using additional credits to regenerate the content. Furthermore, you are required to purchase credits for every generation, even when the movement gestures and sound effects appear uncoordinated or distorted, reducing overall reliability. The subscription setup process appears seamless at first, but suddenly becomes unmanageable, exposing hidden flaws such as the lack of a straightforward cancellation option on the website, an absence that feels almost designed to discourage users from leaving. Additionally, customer service has yet to respond to inquiries, leaving me without support, guidance, or resolution of issues.

30 de janeiro de 2026
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.

The team and I regret to hear you're dissatisfied with the site thus far. Unfortunately, the AI models are still a work-in-progress, so your output heavily relies on prompting from the user. The more details you provide it with, the less adjusting will be necessary down the line!

I see that you've been able to locate the support email address, so we can be certain your inquiry has been addressed thus far.

Thank you for your patience!

Best regards,
Art-Gen Support

Classificada 1 em 5 estrelas

Misrepresentation of service and canceling

Impossible to cancel. Watch out. Bait and switch!

Edit : I was able to cancel, but only via email, which is kind of ridiculous. Also, they still charged me for what was supposed to be a no risk trial. It's still a misrepresentation.

19 de dezembro de 2025
Opinião espontânea
logótipo da Art Gen

Resposta da Art Gen

Hi there!

Thank you for taking the time to reach out.
The team and I regret to hear you've missed the explicit instructions on this procedure outlined in our Terms of Service.

Our service offers refunds in accordance with it, and every user can check eligibility by contacting our Support email, also available in the ToS.

Best regards,
Art-Gen Support

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