Artah Opiniões 

193
•
TrustScore: 4 em 5

4,0

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Classificada 3 em 5 estrelas

Having to measure this out daily is a little time consuming and the bag wont reseal. Prefer a tablet. Too early to comment on the actual product.

A empresa respondeu

Classificada 2 em 5 estrelas

I read Dr Rupys review saying it was the one vitamin D he’d buy . So I bought 2 bottles. After reading the ingredients list, I discovered it contains sugar ( maltodextrin ) & corn oil !! I was dis... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I have previously ordered vitamins the sleep tonic and magnesium. I cannot praise these two vitamins enough. I have began to have much better sleep so so pleased. I recently decided to try the... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

I've used Cellular Hydration for a while and it really works! I feel an instant positive impact as well as benefits over time. For me this is 100 times better than a coffee or any other electrolyte pr... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Loja de vitaminas e suplementos
  2. também em
  3. Loja de cosmética

Escrito pela empresa

Our targeted, science-led supplements are designed to support your unique physiology and empower you to reach your next level - whether you’re juggling the demands of daily life, navigating hormonal change, seeking more energy, or striving for lasting wellbeing. With a focus on foundational health and real-world results, we’re here to help you think clearer, feel stronger, and show up for what matters - every day.


Informações de contacto

4,0

Bom

TrustScore: 4 em 5

193 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 76% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,0

Todas as opiniões

(193)

62 opiniões nos últimos 12 meses

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Classificada 1 em 5 estrelas

I ordered the product as a trial but…

I ordered the product as a trial but I’ve received a monthly supply?? I wanted to try it as a one off before I committed to an expensive monthly purchase. Very disappointed that I’ve received a continuous supply before I felt any benefits.

17 de novembro de 2025
Opinião espontânea
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Resposta da Artah

*** This review is inaccurate as we do not offer any trial products for purchase. **Flagged with trust pilot for internal processing**

Classificada 5 em 5 estrelas

Excellent Customer Service

The best credit to the team is their customer service. It was just such a refreshing experience.
I couldn’t say I feel any particular difference after taking supplements.
My hormones I feel are probably more stable.
I enjoy the taste of the cellular hydration. It feels refreshing and doesn’t mess up my stomach.

Over all would recommend

14 de novembro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Thanks for the lovely feedback!

Classificada 5 em 5 estrelas

Great products

Great products, great customer service!

25 de outubro de 2025
logótipo da Artah

Resposta da Artah

Thanks so much for the lovely feedback!

Classificada 5 em 5 estrelas

I love this company

I love this company, product is amazing and I keep coming back for more. Had an incident that my order got sent to the wrong person. But fantastic service from Artah and they went above and beyond. Would really recommend.

17 de outubro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Thanks, Lisa! We appreciate the kind words.
In good health,
Team ARTAH

Classificada 1 em 5 estrelas

The ingredients include Citric Acid…

The ingredients include Citric Acid which gave me monumentous migraines for the three days I tried it. In spite of coming off this product, I have continued with migraines. It was not clear when I purchased this item that it contained Citric Acid. Pity...

24 de setembro de 2025
Classificada 1 em 5 estrelas

Avoid

Avoid - once you buy something you end up getting repeat orders sent as part of a subscription you didn’t sign up for. No answer to my numerous emails requesting cancellation & refund. Although I have now managed to cancel my subscription online I note it is still showing as next delivery due next month. Seems only solution is to dispute payment via bank and change card details so that no further unauthorised payments can be taken by this company. Very disappointed.

6 de outubro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Hi Lynne, I see that a member of our team has since been in touch and resolved this issue for you. I’m really sorry again for the frustration caused. Please don’t hesitate to reach out if you have any other questions, we’re happy to help. Team ARTAH

Classificada 5 em 5 estrelas

Excellent.

Excellent.
Great supplements and great support service.
Thank you .☺️

6 de outubro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Happy that you are enjoying ARTAH! Please let me know if I can help with anything else!

Classificada 4 em 5 estrelas

Impressive first step...

Really impressed that having asked a question about whether a supplement will react with a condition I have been offered a 15 minute consultation with a Pharmacist. How many companies do that! I'll update you after Friday.

29 de setembro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Hi Lowri,
Thanks so much for the feedback! Just to clarify, the consultation will take place with our in-house registered nutritionist, who will be able to advise.
Thanks again, and hope you have a nice session with her!
-Team ARTAH

Classificada 1 em 5 estrelas

Unresponsive Customer Service

I ordered a product and received a confirmation email. About two hours later, I received an email updating my order to two items, which I did not authorise.
I responded to the email to ask for someone to call me before they dispatched the items. I had not received any response.
I received another email confirming that the items are being dispatched. I responded to ask them to call me. I even wrote to the founder about this unauthorised transaction via LinkedIn, and had no response to date there. That says a lot about the this company.
Today, 29 September the items were delivered and I have not received a response.
All I asked is for someone to call to understand why and how my order was updated without my consent.

25 de setembro de 2025
Opinião espontânea
Classificada 1 em 5 estrelas

I advised I had a reaction and haven’t…

I advised I had a reaction and haven’t even bothered to contact me .
I feel others should be aware and to check all the products for contra indications.
As made me very unwell

4 de setembro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Hi Daisy, I’m very sorry to hear about your experience. We’d love to make this right for you and can offer either a refund or an exchange, whichever you’d prefer. Could you please share the best email to reach you on so we can resolve this quickly? Thanks, Team ARTAH

Classificada 1 em 5 estrelas

Terrible customer service

Terrible customer service. Constantly send the wrong items and charge you extra. You then have to reject the delivery in order to get your money back. Shocking. No concern for the fact customers are out of pocket. AVOID unless you have more money than sense and don’t value your own time.

24 de setembro de 2025
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logótipo da Artah

Resposta da Artah

Hi Jackie, I am very sorry for the experience that you have had. I see that you were able to get the refund and a resolution was found for your problem. If I can help with anything else please let me know! - Team ARTAH

Classificada 5 em 5 estrelas

Loving their products and customer…

Loving their products and customer service help with a subscription mistake I made was super efficient!

22 de setembro de 2025
Opinião espontânea
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Resposta da Artah

Hi Katie, happy you were able to get everything sorted with your subscription. If we can help with anything else pleases let me know! - Team ARTAH

Classificada 1 em 5 estrelas

Ordered 10 days ago

Ordered 10 days ago. Still not shipped. Customer services useless.

22 de setembro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Hi Lulu, I am sorry that you have not received your order. If you can let me know your email and I will look into this for you! I am here to help. Team ARTAH

Classificada 1 em 5 estrelas

I made a one time order or so I…

I made a one time order or so I thought. The company scared me and set up a subscription WITHOUT TELLING ME and took money from my account. I messaged them and this was ignored and products sent out which I do not want. I have had to contact the fraud team at my bank. Other people have experienced the same thing - i won't deal with this company again

17 de setembro de 2025
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Resposta da Artah

Hi there,
We’re sorry to read your review, but it appears to be inaccurate. At the time of your purchase, you selected a subscription option. This is clearly displayed on our order placement page, directly beneath the “Buy” button, where it explains that orders are set up as a subscription and will renew automatically unless cancelled.
We have also conducted a soft search of our ticket system using the name from this review, and we have found no record of any correspondence from you or a similar name. We completely understand that mistakes can happen, for example, accidentally subscribing, and we are 100% willing to help resolve the issue here. We kindly ask that you contact us directly at hello@artah.co, so that we can look into this for you and arrange a solution, which can include guidance on returning unwanted products + steps for a refund.

Classificada 1 em 5 estrelas

very bad customer service

very bad customer service
A charge was taken from my account on a Sunday evening - despite the company saying they only work office hours. My subscription was not cancelled and I immediately emailed Artah to request them to refund and not send out the delivery. Four times I emailed with no response. The charge was taken on Sunday evening and the delivery sent first thing Monday morning - great if I had wanted it but not so great if you try to cancel

14 de setembro de 2025
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logótipo da Artah

Resposta da Artah

We’re sorry to read your review, but we would like to clarify the facts. Your email to our support team was received on a Sunday evening, which falls outside our standard support hours. Our team responded promptly once business hours resumed, and we have since rectified your issue and offered a solution to return the unwanted product.
Please note that subscription renewals are processed automatically in line with the original purchase date, not manually by our team. This is why your renewal was completed on a Sunday, outside of support hours.

Classificada 5 em 5 estrelas

Thank you team Artah!

Beyond excellent customer service! Thank you very much Alexandria and the whole Artah team for arranging an express delivery for an urgent order.

12 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service team

I had a problem with checkout of my order and Artah’s team were immediately in touch having already sorted the problem. Very impressed by their customer service.

10 de setembro de 2025
Opinião espontânea
logótipo da Artah

Resposta da Artah

Happy to help! Hope you enjoy your products - Team ARTAH

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