Arthauss Furniture Opiniões 

3088
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The website experience wasn't great and we weren't convinced about which product we'd receive but we went ahead and ordered a majestic wall bed. Reviews had been pos+ about the bed, but many compla... Ver mais

Classificada 5 em 5 estrelas

I unfortunately damaged a part during assembly of a wall bed. I contacted the customer service team and they were so helpful and quick to respond. Would definitely recommend and will shop here again!... Ver mais

Classificada 4 em 5 estrelas

Price ok, product pretty decent. Some holes not cut exactly in the correct spot necessitating small adjustments, otherwise all good.

Classificada 5 em 5 estrelas

I received, built and installed my BC-01 bed last year. Everything very clear and easy to do (I did it solo, with care). We bought their mattress and the whole thing works very well and is reported... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Informação fornecida por diversas fontes externas

Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Sem histórico recente de solicitação de opiniões

Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas

Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,4

Todas as opiniões

(3088)

170 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Great communication prior delivery

Great communication prior delivery . The furniture arrived on time and to the safe place as per our instructions. Thank you ! The wardrobe is very solid, high quality and looks just perfect in our bedroom . I highly recommend the Company and the furniture .

2 de outubro de 2025
Opinião espontânea
Classificada 2 em 5 estrelas

Not enough product information provided and point of sale

No information provided at point of sale, on website, or on product packaging of complexity of self assembly, or an approximate time required to assemble.
Some of the images do not correctly convey the assembly stage, and others are innacurate causing confussion and delays in an already long-winded process.

4 de outubro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic furniture

Fantastic furniture. I managed to build this units myself. A tv unit and a side board. Such great quality. Delivery men were helpful and sent me messages throughout the morning until they arrived. I would recommend this furniture to anyone. Easy to build too

1 de julho de 2025
Opinião espontânea
Classificada 3 em 5 estrelas

Good, but room for improvement

I really like the products sold by Arthauss. They are a good build quality and simple enough to put together.
They lose a star because sometimes, the instruction manuals are incorrect or difficult to decipher but if you've built anything before, you can usually work it out. They also lose a star because the drawer depths are always so shallow even if the drawer fronts are deep. This makes no sense to me. Why would you put a 19cm drawer front with 9cm drawer behind it. Its easily fixed by lowering the drawer rails but probably beyond your normal DIY job.
That being said, its at a great price.

2 de outubro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

ARTI 2 Sliding Wardrobes

We ordered Arti2 sliding wardrobes from this company and was initially disappointed as we had an alignment issue with the base piece and legs. Communucation with Hubert was very good, and modifications had to be made using an electric drill to make certain pieces fit together. However seeing the end result I must say it was totally worth it. These wardrobes are beautiful with ample storage and they look expensive.

29 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

First class quality

Easy to follow instructions and the very first time I had exactly the correct number of parts and fixings with a self build unit. Everything fitted perfectly and the overall quality is first class. I will certainly use this brand again for future projects.

23 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Lovely bed - awful instruction’s

Delivery was absolutely fine. the instructions are not great at all, so took a long time to put together. The bed now together looks lovely. Marked down one star purely because the instructions were pretty bad.

16 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

The workmanship and quality of the…Just fabulous

The workmanship and quality of the white Toledo TV unit is excellent. So much so, I returned to order the coffee table, wall unit and sideboard. As well as lighting. All units have so much storage.

Initially my husband found the instructions to set up a little difficult, but once he got into the flow, he became an expert😊

Everything was as ordered. Long delivery date (or though it seemed) but definitely worth the wait. Oh, delivery drivers are the best of them. So courteous and helpful.

All in all a lovely buying experience from start to finish.

If you’re seeking good quality made furniture with a company that is professional, helpful (when needed) I would not hesitate to recommend Arthaaus.

Also, if you’re looking for furniture that is stylish and elegant Arthaaus is definitely the place to buy. I’m so pleased with my purchase. Looking forward to years of pleasure. Thank you. 🤩

16 de setembro de 2025
Opinião espontânea
Classificada 4 em 5 estrelas

Great service and value

Customer service was brilliant when i had questions or issues, furniture is good quality and works exactly as intended, great value for money. Deducting 1 star as the instructions were hard to follow (and the video and manual gave inconsistent instructions) and delivery takes several weeks, but I appreciate that this is because they make and pack to-order. Overall highly recommend

1 de julho de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent customer service

Excellent customer service.
I recently bought a Horizontal Wall Bed and Over Bed Unit for Horizontal Wall Bed
They where very helpful from the start.
My furniture has been delivered in time as they promised, I didn`t even had to wait.
Happy with the quality and design. Looks perfect.
I will recommend this company to my friends.
Thanks again.

15 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

A first class experience all round

A first class experience all round. I would highly recommend Arthauss to anyone considering buying from them. Their customer service has been outstanding right from the delivery arrangements up to checking I am totally happy with my furniture.
I am totally happy with my furniture but made a suggestion that the unit could do with a central supporting leg/legs. They investigated this with the manufacturer and have provided me with one.
I couldn't be happier with the service and only wish more companies were as caring and efficient.

22 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Stunning furniture

Stunning furniture, looks amazing when all put together. Item was delivered as stated, had messages to keep me updated on the progress from been made right up to the delivery date. Only fault was that there was no instructions on how to fix the backing, it had about 16 fixtures and came in 4 pieces, no problem tho just no nailed it in place. Would definitely recommend this item.

7 de setembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

I would not hesitate to purchase from…

I would not hesitate to purchase from Arthauss again. Smooth process from start to finish, I emailed a few times with questions after I placed the order and Hubert replied very quickly every time. Delivery was on time and the package was opened to check the wardrobe mirrors were in tact. Furniture is all in place now and is excellent quality, would highly recommend!

30 de agosto de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

Absolutely delighted with my purchase…

Absolutely delighted with my purchase from Arthauss! I recently bought several pieces of stylish freestanding furniture with integrated LED lighting for my home, including the Trend TS-10, Sento Display Cabinet, Sento Sideboard, and Sento TV Cabinet, and I couldn't be happier with the results. Each piece looks way more expensive than it actually was, and they really have a standout look and feel. I’ve received so many compliments from friends and family—people always ask where I got them from!

The touch lighting on the bedside tables are an incredible feature; it’s both practical and adds a cool, modern vibe to the room. While the furniture isn’t the most high-end option out there, the value for money is exceptional. It feels great quality, but without the hefty price tag.

There were a couple of minor hiccups—namely, the drawer runner that didn’t quite fit and the UK-to-European plug adapters missing from the boxes. However, the customer service team was absolutely brilliant! They resolved both issues quickly and efficiently, and special thanks go to Hubert and Kris for their prompt, friendly support.

I’d highly recommend Arthauss to anyone looking to elevate their home with unique, stylish furniture at a great price. I’m already looking forward to purchasing more from them in the near future!

8 de setembro de 2025
Opinião espontânea

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