The website experience wasn't great and we weren't convinced about which product we'd receive but we went ahead and ordered a majestic wall bed. Reviews had been pos+ about the bed, but many compla... Ver mais
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I unfortunately damaged a part during assembly of a wall bed. I contacted the customer service team and they were so helpful and quick to respond. Would definitely recommend and will shop here again!... Ver mais
Price ok, product pretty decent. Some holes not cut exactly in the correct spot necessitating small adjustments, otherwise all good.
I received, built and installed my BC-01 bed last year. Everything very clear and easy to do (I did it solo, with care). We bought their mattress and the whole thing works very well and is reported... Ver mais
Informações sobre a empresa
Informação fornecida por diversas fontes externas
Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.
Informações de contacto
84-86 Great Northern Terrace, LN5 8HJ, Lincoln, Reino Unido
- 01522511185
- info@arthauss.co.uk
- arthauss.co.uk
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We had an accident and managed to bend…
We had an accident and managed to bend the hinges on our folding bed, I contacted Arthur’s support and within minutes they supplied a parts diagram, the correct parts were identified and new parts dispatched the very next day, with an apology for the delay! All at no charge! Fantastic customer service!
I pushased the Arit wardrobe in…
I pushased the Arit wardrobe in white,it arrived four days after ordering, which was fantastic! My husband and I put it up, it took two days ( only due to having to go to work also),we followed the instructions which we felt were simple and clear. All the parts were there, with no damage. We are so so happy with it. It's solid and looks absolutely amazing. I also bought the over head led lights, which add class to the wardrobe and makes the room look cosy. I had a few questions prior delivery, which were answer within a few hours.
I will be decorating my bedroom in January so will definitely be buying a new wardrobe from this company. I will be recommending this company to friends, work colleagues and family.
Thankyou arthauss!!!
The folding bed that I purchased is the…
The folding bed that I purchased is the most complex bed you can assemble the instructions says 200 minutes but it took whole of Saturday. The instruction are very confusing and there lots of items missing. I am reporting these items now. I highly recommend that proper review of the docmentation is necessary. I would not recommend these folding beds. The quality is always not great
I pushased the Arit wardrobe in…
I pushased the Arit wardrobe in white,it arrived four days after ordering, which was fantastic! My husband and I put it up, it took two days ( only due to having to go to work also),we followed the instructions which we felt were simple and clear. All the parts were there, with no damage. We are so so happy with it. It's solid and looks absolutely amazing. I also bought the over head led lights, which add class to the wardrobe and makes the room look cosy. I had a few questions prior delivery, which were answer within a few hours.
I will be decorating my bedroom in January so will definitely be buying a new wardrobe from this company. I will be recommending this company to friends, work colleagues and family.
Thankyou arthauss!!!
Great delivery service,floating tv unit…
Great delivery service,floating tv unit was perfect.
Positive outcome.
What began as a disappointing experience culminated in a good result. The company offered a discount for my inconvenience and the delivery men went above and beyond when they delivered my item this morning.
Slide door double wardrobe
From ordering to delivery, constant updates were received. Quick and efficient delivery. Product itself great quality and for a flat pack, instructions were pretty good. I am very happy with the outcome. It looks great in situ.
Great sales team amazing product
Great sales team amazing product. Double wall bed.
Arthauss 160 vertical bed
Nick..👍.. Arthauss Lincoln delivery guy was incredible, couple of hundred kilos of boxes plus mattress up a flight of stairs on his own ....😳, I couldn't even lift one of the smaller boxes..!!!
Flat pack anything is always a gamble but not Arthauss kits, the paper instructions leave a bit to be desired on their own but used in conjunction with the video guide online and my wife and I had this together and fixed to the wall, a very important step of the job, ready to go all within two days, albeit long days but for a couple of oldies I think we did well. Quality kit and highly recommended.
Fast delivery
Fast delivery, excellent communication, a great company to buy from!
Good website
Good website, good communication and delivery all smooth in timeframes promised, would definitely recommend.
Lovely wardrobes
Lovely wardrobes - solid and easy to put togther
Perfect Wardrobe and Excellent Service!
⭐️⭐️⭐️⭐️⭐️
I’m really happy with my purchase! The wardrobe arrived on time, exactly as scheduled. The quality is excellent, the size fits perfectly, and it looks just as beautiful as it did in the pictures. Everything was well-made and carefully packed. I’m completely satisfied and would definitely recommend this company to anyone looking for great furniture and reliable service.
Good all round service and excellent…
Good all round service and excellent quality furniture
Beautiful sideboards
Excellent seller communication amazing was always kept in loop when second item came in to stock both items shipped together , delivery service fantastic the guys really polite and helpful
The cabinets are amazing quality with a added bonus of led lights making the room look all cozy
Easy to follow instructions
All I can say is what a beautiful…
All I can say is what a beautiful strong furniture…what every penny
Delivered in quoted time scales
Delivered in quoted time scales, all parts delivered, easy to follow instructions. Both wardrobes look good in place.
Good quality product and good delivery…
Good quality product and good delivery service
We ordered a very large wardrobe
We ordered a very large wardrobe. And a small matching drawers. The purpose was to check quality before assembling the larger item.
Upon receipt all looked good. We attempted to put the drawers together but had missing items, bolts and wooden bolts, I obtained the missing items myself, as already had to wait linger than anticipated for delivery. The drawer assembly was over complicated, imo. However when it came to putting the drawers in they did not fit. The holes for the rails were all in the wrong place. In addition the drawers fell apart as you tried to insert.
I tried to get advice from company and they did not believe a word I said. Asked me to produce a level, which I did then they said it was not level, I got a carpenter around and he confirmed they were not fit for purpose. All this time I was told to video the assembly so they could tell me were I was wrong. I got zero refund on the drawers and had to pay 70 pounds to wait 3 weeks to collect and a further 2 weeks for part refund. So I lost 180 pounds in this experience and have to pay for the drawers to be binned as I did not have time to take apart and rebuild with video. As you will notice they never take any responsibility on negative feed back. They delete negative feedback on there own website. I am sure the response to this will be denial or they have never heard of me. There service attitude is like wolf of Wall Street

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