Arthauss Furniture Opiniões 

3087
•
TrustScore: 4.5 em 5

4,4

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Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The website experience wasn't great and we weren't convinced about which product we'd receive but we went ahead and ordered a majestic wall bed. Reviews had been pos+ about the bed, but many compla... Ver mais

Classificada 5 em 5 estrelas

I unfortunately damaged a part during assembly of a wall bed. I contacted the customer service team and they were so helpful and quick to respond. Would definitely recommend and will shop here again!... Ver mais

Classificada 4 em 5 estrelas

I'm happy with the sideboard I purchased, it's the perfect size with plenty of storage inside, looks and feels well made. The instructions weren't the best but if you've built flat packed furniture be... Ver mais

Classificada 5 em 5 estrelas

I received, built and installed my BC-01 bed last year. Everything very clear and easy to do (I did it solo, with care). We bought their mattress and the whole thing works very well and is reported... Ver mais

Informações sobre a empresa

  1. Loja de móveis

Informação fornecida por diversas fontes externas

Furniture is the vital ingredient that will make your house a home. This is why, at Arthauss, we strive to provide a truly excellent choice of furniture for every budget and every taste.


Informações de contacto

4,4

Excelente

TrustScore: 4.5 em 5

3 mil opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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Respondeu a 50% das suas opiniões negativas

Geralmente responde em 14 horas

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4,4

Todas as opiniões

(3087)

169 opiniões nos últimos 12 meses

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Classificada 5 em 5 estrelas

Dealing with Arthauss Furniture was a…

Dealing with Arthauss Furniture was a joy from start to finish.
Ordering was very straightforward and delivery was prompt. The delivery guys were friendly and courteous and delivered the murphy bed to exactly where we needed it.
We’ve read on some reviews that people found the instructions difficult to follow, well I’ve found through life that preparation is key and that’s the case here, by reading the instructions from start to finish everything fell into place. I am 77 and my wife is 75 and we put the bed together completely in about 8 hours, agreed there was one or two frustrating moments but generally straightforward and the finished product looks great.
I would definitely recommend Arthauss Furniture to everyone.

7 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

The finished cupboard is very elegant…

The finished cupboard is very elegant and fits perfectly in the alcove space I needed it to go in.

The assembly time is 90 min but that assumes you can understand the instructions. I think the illustrations need to be larger and the components (screws etc) more clearly segregated. It's easy to figure it all out, but it pushes the assembly time beyond the 90 min window.

The purchase and delivery advice and the actual delivery was sublime by the way....

All in all very happy with the cabinet.

12 de agosto de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Such a brilliant bed unit and cabinet-…

Such a brilliant bed unit and cabinet- that looks and works effortlessly
Very well packed BUT the hardware needs to be labelled. I spent far too long checking and double checking that I had the correct bolt or nut - which even with that I wasn’t completely sure was correct so made it a unnecessarily stressful process
Things fitted together well and seem very well made - but the picture instructions needed some further clarifications
So I’m very pleased with the end result thank you but the journey there was a worry and hassle

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Fantastic product

Fantastic product. Brilliant customer service. Regular updates from the company and delivery team on time and date of delivery.
5 ⭐️⭐️⭐️⭐️⭐️
All day long

23 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

If you're wondering if they are too good to be true this is for you

If you are wondering whether the products and prices are too good to be true, I've been there! I didn't months looking for a telescoping table that can be tiny for 2 portions and big enough to fit 8 people. When I thought it doesn't exists I came across Arthauss furniture. The table looked great but as it was a third of the (very over priced) alternative, I was skeptical. It was on a long lead time, and there has been another week of delay, but I have been kept up to date by a genuine human rather than automated emails. The delivery was accurate to the minute of what was sent me, and once assembled our table looks fantastic!!! Now I will admit we had a manufacturing defect with the extended section, but once again a human replied to my email and have sorted out replacement piece promptly. Sunshine it tells more about a company how they hand handle issues, rather than just a single delivery and Arthauss (Hubert and Kris) were so helpful!!! We now have a beautiful and super versatile table and I couldn't be happier. Thanks a million I'll be keeping an eye on the website for future furniture purchases!!

10 de julho de 2026
Opinião espontânea
Classificada 2 em 5 estrelas

The bed was very hard to build

The bed was very hard to build. The cams were located on the underside of the build and this required the bed to be turned to lock them. During the turning process, the bed collapsed and ripped out all the cams. It was fixable with glue and dowels held under ratchet straps but shouldn’t have happened in the first place.

16 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Amazing company

I have contacted company and get answers straight away. Very friendly and helpful. Delivery was very quick. Quality is good. Very happy with the products. Planning to order more for second bedroom.

26 de junho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

cody unit

great service, good communication, delivered earlier than expected.
Product is good one you figure out the instructions, not the clearest

1 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

I ordered a wardrobe

I ordered a wardrobe, it is so so beautiful and very good quality. I can't thank you enough for producing quality furniture. It exceeded my expectations

4 de julho de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

1st time buying from Arthauss…

1st time buying from Arthauss Furniture, didn't know what to expect so I was immediately impressed by their website especially a google map showing where they are based so you have confidence this company is established. The sliding wardrobe I bought was the best price on the internet. The price was ££s cheaper than the nearest rival. The communication was 1st class. Timely and succinct, managed my expectation to my satisfaction. The courier they used was equally professional, again great communications. Delivery was hassle free, the driver turned up within the timeframe and helped moving the boxes into the house. He checked the mirror sliding door in front of me to confirm the mirror was not damaged. The packaging was solidly packed. The actual wardrobe was excellently made; all parts fitted perfectly. The cuts were sharp and lamination was fautless. The assembly instructions were straightforward and diagrams clearly shown. All in all I am very pleased with my purchase with Arthauss. Will definately do business with them again.

17 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

AVOID AVOID AVOID

AVOID AVOID AVOID! Bought double murphy wall bed via eBay. Unacknowledged communication regarding delivery. Quickly discovered part with holes drilled in wrong place. Took 7 weeks to arrive. Accepted £15 refund. 2 subsequent misdrilled parts and one that snapped which we fixed ourselves as not willing to wait again. Terrible instructions. Gave up at step 32. Hired a professional to complete the build who had to add extra screws to hold some pieces in place. It took him 5 hours and cost us nearly £400. Orded in January but due to some personal issues on top of the problems with the build only completed today

3 de janeiro de 2026
Opinião espontânea
Classificada 5 em 5 estrelas

Excellent quality at a excellent price

I'd never heard of Arthauss Furniture but decided to ask Google AI for suggestions on a 3 door mirrored wardrobe with shelves and rails to my required measurements. This came up as the first recommendation and fitted what we were looking for exactly. Having been delivered by extremely helpful drivers as it was so heavy, I was immediately impressed with the quality of the finish and the weight of the product. Once fitted it looks absolutely beautiful and I would highly recommend Arthauss to anyone looking to make and online furniture purchase.

1 de junho de 2026
Opinião espontânea
Classificada 1 em 5 estrelas

Not the best of what I’ve ordered! SHOCKING

Not the best of what I’ve ordered! Spending so much money you would think it would be perfect! Had to glue 2 doors on no matter what we did it just wasn’t leveling up all 3 together! Will not order again. Also was meant to be delivered 2 days after I ordered and it ended up being a week later.

10 de junho de 2026
Opinião espontânea
logótipo da Arthauss Furniture

Resposta da Arthauss Furniture

Hello Chantelle,

Thank you for taking the time to leave your feedback. We are sorry to hear that you were disappointed with both the delivery timeframe and the assembly experience of your Oro Sideboard Cabinet 160cm.

We understand how frustrating it can be when a product does not come together as expected, particularly after waiting longer than anticipated for delivery. Whilst the delivery delay was outside of the timeframe originally advised, we recognise this caused inconvenience and apologise for that.

Following our correspondence and review of the videos provided, we investigated the door alignment issue with the manufacturer. Based on the footage received, it appeared that two different hinge types had been installed in the incorrect positions during assembly, which was likely contributing to the alignment problems experienced. We appreciate that this was a frustrating situation, especially after considerable time had already been spent trying to adjust the doors.

To help resolve the matter, we arranged replacement doors, hinges and push-to-open mechanisms, and provided guidance from the manufacturer regarding the correct hinge configuration.

We appreciate your patience whilst we have worked through this with you and are pleased that the replacement components have now been ordered. Should you require any further assistance once they arrive, our customer service team remains on hand to help.

Kind regards,
Your Arthauss Furniture Team

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