The sales representative was very helpful and worked with us as we are a nonprofit trying to help in our community. The month you had free delivery made it all possible. The representative here who i... Ver mais
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Leia as opiniões dos outros
Barry, with Artificial Turf is a true professional. He answered a thousand questions, was patient but kept checking in as I waited for our landscaper and was extremely organized. The product was exac... Ver mais
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it's been two weeks since installed, love how easy clean up for dog is. it took him just a little time to adjust to new area but now it's perfect. Winter clean up should be a breeze now
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Although we have not installed the artificial turf, it came and was delivered perfectly, along with the adhesive strip in the mail to complete the delivery. A competitive price also, was much appreci... Ver mais
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Informações sobre a empresa
Sobre Artificial Turf Supply
Escrito pela empresa
Artificial Turf Supply sells the highest quality artificial turf products at the best values to businesses & consumers nationwide for residential, commercial, playground & athletic turf applications.
Combining our easy-to-use, customer-oriented website and our high-quality products, Artificial Turf Supply has become one of the leading fake grass supply companies.
This innovative approach to artificial turf & synthetic turf has given our customers the freedom to receive price quotes on artificial turf & even find a turf installer through our online artificial turf portal.
Our synthetic turf products are manufactured from the highest quality components in the world, making our suite of synthetic turf & artificial grass products stronger, safer, softer and more realistic than any other synthetic lawn grass on the market!
No matter what synthetic lawn solution you are after, the Artificial Turf Supply experts have you covered!
When you buy artificial turf, you can enjoy all of the benefits listed above as well as:
No Watering, No Mowing, No Weeding, Child, Pet & Environmentally Safe, No Need for Chemicals, 20-25 Year Life Expectancy, Increased Property Value, Pays for Itself (in Water & Maintenance alone).
Realistic, life-like, year-round play! Questions? See our FAQ’s or Ask Us.
Informações de contacto
2205 Faraday Ave, Suite J, 92008, Carlsbad, Estados Unidos da América
- (877)525-TURF
- salessupport@artificialturfsupply.com
- artificialturfsupply.com
4,8
Excelente
478 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I PLACE A ORDER ON MARCH 3 AND WAS NOT…
I PLACE A ORDER ON MARCH 3 AND WAS NOT TOLD THAT ITEM WAS NOT AVAILIBLE. CALLED SEVERAL TIMES BECAUSE WE NEVER RECEIVED ANY INFORMATION ABOUT THE ITEM. I CALLED AND CANCELED BUT FELT REALLY ISOLATED ON A VERY UNAPOLOGETIC WHEN WANTED TO KNOW WHEN MONEY WOULD BE REFUNDED. NOT MY FAULT ITEM WAS NOT AVAILBLE.
13 de março de 2026
Opinião espontânea
Resposta da Artificial Turf Supply
Hello Terri, thank you for making us aware of this situation. We have sent a request for additional information so we can assist in this case. If you'd prefer, you can also give us a call at (877)525-8873 and we can assist over the phone. We look forward to hearing back from you.
3/20 Update: Unfortunately we have not heard back after requesting additional information through the Trustpilot platform, and from our request for direct outreach. We are unable to locate any order, refund request, or prior communication that matches the situation described. If you would still like assistance, please reach out to us directly or through the Trustpilot platform so we can assist in this case.
Artificial Turf Supply was excellent to…
Artificial Turf Supply was excellent to deal with. Prices were great and customer service was outstanding. We picked our order up and had a small problem with a portion of the turf. I contacted Kyle Boyd who responded quickly and more than exceeded my expectations on how to correct the issue. Hands down excellent customer service. Highly recommend
5 de março de 2026
Opinião espontânea
Resposta da Artificial Turf Supply
Thank you for sharing William - we are glad to hear Kyle was able to help resolve your problem. Please feel free to share photos of your finished project, we would love to see how it turned out!
Easy to deal with
Easy to deal with. Helpful in determining the way to order the rolls to assure of proper installation
2 de março de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Jay - we are glad to hear our team was able to help with planning for your project.
This is my 2nd successful project with…
This is my 2nd successful project with ATS. Great value and service.
27 de fevereiro de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Robert - we are grateful for the opportunity to assist with your artificial turf projects.
Resposta da Artificial Turf Supply
We are glad to hear our team was able to offer great service for your project Joe - thank you for sharing!
Great, just one little issue
Everything was great except we were short one piece of play pad. I did the math, and I think we should have gotten 52 pieces instead of 51. I think the pieces either shrink or aren't all cut the exact correct dimension, so we had an extra 24 sq. ft. that needed the play pad.
1 de fevereiro de 2026
Resposta da Artificial Turf Supply
Thank you for the feedback James. We’re glad everything went well overall and appreciate you bringing this to our attention.
Yony and his team were amazing. Highly recommend.
Yony and his team were amazing. Attention to detail and did everything perfectly..
19 de janeiro de 2026
Resposta da Artificial Turf Supply
Thank you for sharing Patti! We are glad to hear that your project went well.
Great customer service
Great customer service! If I ever need turf again I know where to come.
31 de dezembro de 2025
Resposta da Artificial Turf Supply
Thank you for sharing Steven! Feel free to share some finished photos of the project, we would love to see how it turned out.
Delivering was quick and turf composite is excellent.
Delivering was very quick. The turf is what was needed for a bocce ball court.
31 de dezembro de 2025
Resposta da Artificial Turf Supply
Thank you for sharing Joanne - we are glad to hear our team was able to help with your bocce ball project! We'd love to see how the finished project turned out.
Megan was absolutely amazing!!
Megan was absolutely amazing!!! She made every step easy and answered all of my questions (I had A LOT)
22 de dezembro de 2025
Resposta da Artificial Turf Supply
Thank you for sharing Alycia! We are glad to hear that Megan was able to help with your artificial turf project.
Sale, Customer Service & Tech Dept
Sales, customer service and tech department had an amazing response time and knowledge of products. Matt was so helpful and follow up was great!
16 de dezembro de 2025
Resposta da Artificial Turf Supply
Thank you for sharing Katy - we are glad to hear that Matt was able to help out. We look forward to assisting you with your next project!
Barry was super helpful in getting my…
Barry was super helpful in getting my questions answered and my order right for me. I just had a small project and I had no experience with turf, but Barry was so helpful in sending samples, returning phones calls and getting me the information I needed. I would definitely recommend Artificial Turf Supply!
5 de dezembro de 2025
Resposta da Artificial Turf Supply
We are glad to hear that Barry was able to help with your artificial turf project. Thank you for sharing Jeffrey!
Great customer service
Great customer service. Recommended a product, gave me the necessary cuts on the turf to create the proper coverage while insuring consistency in the turf
Shipped quickly, and arrived according to the schedule given upon production completion
4 de dezembro de 2025
Resposta da Artificial Turf Supply
We appreciate the kind words and look forward to helping with the next project! Thanks for sharing!
Resposta da Artificial Turf Supply
Thank you for sharing! It was a pleasure helping you with your artificial turf project.
good timing and nice experience with…
good timing and nice experience with salesman
17 de novembro de 2025
Resposta da Artificial Turf Supply
Thank you for sharing Juan! We are happy to hear that your turf specialist was able to make the process a pleasant experience.
Great communication and delivery
Great communication, shipping into a tight window of delivery, and a more than required attitude with the whole process.
25 de novembro de 2025
Resposta da Artificial Turf Supply
We are glad to hear that the process was made easy for you! Feel free to share photos of the completed project, we would love to see how it turned out!
Best turf
I want to say that It was extremely helpful being mailed samples of the turf. The contractor Raul Romero that was referred by you was amazing and very helpful, he done a great job.
17 de novembro de 2025
Resposta da Artificial Turf Supply
We are glad to hear your turf specialist Raul was able to help with your project! Feel free to share photos when you get the chance, we would love to see how it came out.
Resposta da Artificial Turf Supply
Thank you for sharing your experience Ernest - we are glad to be of assistance with your artificial turf project!
Excellent service
Once I made contact with sales, the agent was responsive, staying in touch throughout the selection, order, and installation process. The product is great and the prices are the best.
23 de outubro de 2025
Resposta da Artificial Turf Supply
We're glad to hear our team was able to help with your project! Feel free to share photos of the finished installation, we would love to see how it came out.
A numbers of things need to be addressed
The artificial grass looks great very excited.
20 de outubro de 2025
Resposta da Artificial Turf Supply
Thank you for letting us know Patrick. A member from our customer service team will reach out directly to see how we can assist.
Update 11:24am 10/30/25 - We are glad our team was able to get in touch and now understand the issue was related to the installation rather than the turf material. We’re glad the product itself looks good and are here to support you as you work with your installer to remedy the installation in the spring.
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