Artprintshop Opiniões 

164
•
TrustScore: 4.5 em 5

4,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 4 em 5 estrelas

The canvas was perfect fitted perfectly where I wanted it. Great quality. On this order the delivery was not as good as previously it took a bit longer and had 2 days when it was supposed to be deli... Ver mais

Classificada 5 em 5 estrelas

Fabulous art work. Exactly as displayed on the website. Excellent quality. This is my second purchase from Art Print shop. After receiving a 20% discount i have just ordered a third print. Great compa... Ver mais

Classificada 5 em 5 estrelas

So happy with my canvas, it’s bold and the colours are fantastic and quality is high. Very good value, free delivery and great customer service. Communication with company was excellent, and a query w... Ver mais

Classificada 5 em 5 estrelas

We are very happy with our artwork from Art printshop, the heart print by Jo Gough represents a significant life event and the gratitude we have for a special person whose gift gave a second chance. T... Ver mais

Informações sobre a empresa


Informações de contacto

4,7

Excelente

TrustScore: 4.5 em 5

164 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 83% das suas opiniões negativas

Geralmente responde dentro de duas semanas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

4,7

Todas as opiniões

(164)

104 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Very happy with canvas

So happy with my canvas, it’s bold and the colours are fantastic and quality is high. Very good value, free delivery and great customer service. Communication with company was excellent, and a query was answered very fast, within an hour. Would highly recommend and would use again.

16 de junho de 2026
Opinião espontânea
Classificada 4 em 5 estrelas

Good customer service.

Good customer service.

The print was well packaged and arrived on time and without any damage. The colours on the print are excellent and match the colours shown online. I was expecting a better quality frame and backing, but the one advantage here is that the item is very light in weight.

27 de maio de 2026
Classificada 5 em 5 estrelas

The canvas and frame are very good

The canvas and frame are very good. Your choice of carrier - not so! Fed ex delivery was not delivered on the day stated - and then delivered to an incorrect address- although it said I’d signed for it - makes me reticent to do another order due to the carrier - not the actual art

28 de maio de 2026
Classificada 4 em 5 estrelas

No customer service Number to call.Pictures are great.

Pictures are great.. but so difficult and frustrating not being able to talk to anyone !!?
Im sorry but I have to have a direct Customer Service on the Telephone... I will and canNot deal with a company that cant provide this basic Service.

Being a private and contract Interior designer and designing showhomes.. I found the deliverys frustrating and didn't know what, when or if anything was arriving .. when you are on site I cant always do emails I NEED to have a good Talk to Someone ?? about what is arriving... There's no warning and I only have a Short window of 2 days to take in delivery's.
It is not fair on the Site Manager or staff to take in my delivery's, and it has taken a lot more effort and time in cost, on this occasion.

2 de junho de 2026
logótipo da Artprintshop

Resposta da Artprintshop

Hi there,

Thank you for your review and we're delighted to hear that you're pleased with the artwork.

I'm sorry to hear that you found the delivery process frustrating. As a small family-run business, we provide support via email, which allows us to respond quickly (usually within the hour) and efficiently and keep a record of delivery updates.

That said, we understood the time-sensitive nature of your project and, on this occasion, I personally contacted you by telephone from my mobile to help coordinate the delivery when this was requested. We also provided regular updates throughout the process and did everything we could to ensure the order arrived within your available delivery window.

We appreciate that managing deliveries on active projects can be challenging, and we're always happy to assist where possible. Should you place an order with us again in the future, please feel free to get in touch and we'll be happy to discuss the best way to support your project requirements (via telephone when we can if this is your preferred method).

Thank you again for your order and feedback.
Regards
Anita

Classificada 5 em 5 estrelas

Wonderful picture

Wonderful picture.
Arrived well packaged and on time.
Have used Art Print Shop several times and thoughrouly recommend.

28 de maio de 2026
Classificada 4 em 5 estrelas

First Purchase from this Company

Beautiful 2 pictures bought for my guest bedroom,one however was not checked for quality control and had not been assembled correctly,the print wasnt in the frame correctly and the board that forms the back of the frame was clearly warped
i did manage to reassemble the print and frame but its clear that it wasnt checked before being shipped

29 de abril de 2026
logótipo da Artprintshop

Resposta da Artprintshop

Hi Paul,

I’m really sorry to hear that one of your pictures arrived in this condition. Thank you for bringing it to our attention and for sharing the photos.

From what we can see, it may have been damaged in transit, but either way, your order should have arrived properly assembled and in perfect condition. I completely understand your disappointment.

I’ve emailed you directly so we can put this right with a replacement. We’d really like the opportunity to resolve this for you and make sure you’re happy with your whole order.

Kind regards,
Anita.

Classificada 1 em 5 estrelas

They use FedEx for the delivery who are…

They use FedEx for the delivery who are absolutely useless. Their website is completely useless. Attempted delivery once and shipped it back to the sender. Printshop couldn’t work out where my picture was so they sent me another. Had to stay in all day and wait. No option to change delivery date or put a safe place on. Unfortunately won’t use again for this reason.

28 de abril de 2026
logótipo da Artprintshop

Resposta da Artprintshop

We’re very sorry that your original delivery experience with FedEx was frustrating. Whilst the vast majority of our deliveries arrive without issue, we completely understand how disappointing it is when a parcel is unexpectedly returned to sender.

As soon as we became aware of the problem, we arranged and dispatched a replacement immediately, and we’re pleased this arrived quickly and that you were happy with the product itself.

We are continuing to investigate with FedEx why the original parcel was returned, as this is highly unusual. We always want our customers to receive both excellent products and a smooth delivery experience, and we appreciate your feedback.

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais