Although it took a while for me to get my order, it was worth the wait! Customer service was so helpful in tracking my order to the US. They would communicate on a daily basis. I would definitely pur... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
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Leia as opiniões dos outros
There are such nice items on this website! I did, however, need to cancel an order recently. I sent an email and very promptly received a reply. Sunny was so pleasant and helpful and immediately under... Ver mais
A empresa respondeu
Please do not order from these people!! They fail to ship my products!! I was very disappointed.. I was expecting the items for my grandchildren and, I didn't bother to get anything else since I purc... Ver mais
A empresa respondeu
I ordered 3 plant sitters. The website picture was totally different from what I received. It was not pottery, it was resin. They are extremely small-no plant could be potted in them. The website... Ver mais
A empresa respondeu
3,4
Aceitável
109 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
I never received my order
I never received my order. I have reached out on multiple occasions with zero response.
16 de janeiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Carly
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
Customer service
Molly in customer service was able to help me with an issue in a very prompt manner. She was very helpful!
23 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Julie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Wonderful Customer Service !
There are such nice items on this website! I did, however, need to cancel an order recently. I sent an email and very promptly received a reply. Sunny was so pleasant and helpful and immediately understood why I wanted to cancel the order. My request for a refund was accepted with no questions asked, no judgement on my reasons why and no attempt to “talk me out of it.” I will definitely do business with this company in the future.
19 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Leslie
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
The response time and service I…
The response time and service I received from Mia was exceptional. She was professional, courteous and polite. I would highly recommend the product and company.
16 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Deb W
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Charlotte made sure my ruined package…
Charlotte made sure my ruined package was replaced in a very timely manner!
5 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Pam
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Great custo.er service…
After being unable to locate my package that was marked as delivered, the company offered to replace it at no cost to me. They have also kept me updated thru emails.
15 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Theresa
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Horrible Company
Never received any shipping updates after placing my order in February.
Never responded to my email.
Contacted PayPal and so far have heard nothing.
Don't ever buy from this shameful company!! Total scam.
13 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Kathleen
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
The first item was delivered broken
The first item was delivered broken. However,the customer service I received in procuring a replacement was prompt, courteous and first rate. Thank you.
10 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear CVillegas
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Wonderful Customer service
Usps damaged and lost my item...received empty damaged package....customer service replied super quick with replacement on the way....received replacement and happy wife.
11 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Bryce
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Customer service is top tier with…
Customer service is top tier with company, my product was delivered to the wrong address( ups messed up), but they were quick to respond to my emails. Very attentive company. 5stars
10 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear rich
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Resposta da Artverastudio
Dear Peter
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Costumer service was really good
Costumer service was really good. Answering my emails in a prompt time. Product was very beautiful
5 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear MAX SHANKLE
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Total scam
Total scam. They drop-ship falsely advertised products from China. Their website described the product as a sea glass ornament advent calendar; the “ornaments” were flat plastic cutouts, no more than an inch big each. They will only offer you a partial refund, more low quality plastic junk from them, or a voucher to purchase more low quality plastic junk from them. Do not waste your money.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Emi
We are deeply sorry that your shopping experience did not meet your expectations.
If you have any questions regarding product quality or after-sales service, please feel free to contact our customer service. We will do our best to find a solution for you.
You can contact us via the following email:
📩 olivia@clientcare2025.com
We highly value every customer's feedback and trust. We will continue to strive to improve product quality and information transparency to provide a more reliable and secure service experience.
Best regards
Olivia
Was pleased with product
Was pleased with product. Took a while to get to me but the wait was worth it. Also good customer service.
24 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear marge
Hello! We are very pleased that our product met your expectations.
✅ Product consistency with the description is not only a reflection of quality, but also an important part of our service commitment.
If you have any questions or suggestions during subsequent use, please feel free to contact us. We will be happy to assist you.
Thank you for your trust and support. We look forward to bringing you more enjoyable shopping experiences!
Wish you a happy life!
Best regards
Olivia
Customer service was quick to respond…
Customer service was quick to respond and provided solutions for me to choose from! Thats good business!!
4 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Daniel
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
Resposta da Artverastudio
Dear Mary
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Customer service
Customer service was outstanding with Mia her communications is amazing and she’s very knowledgeable
20 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Lydie
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
I placed my order on December 26th and…
I placed my order on December 26th and have not received it yet. They just told me yesterday it was delivered February 8th which was a lie. They have not refunded my money. It is a scam. Do not buy from them!
2 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Alyce
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
This company is a ripoff.. Buyer Beware!!
This company is a ripoff. I ordered what I thought was an Amethyst sea glass horse that looked beautiful. What I got was totally not how it looked on the advertisement! Plus I had to go to the post office and pick it up since there was no postage on it and was labeled Fraud sender 8 bucks for junk that was from China!!!
1 de março de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Joan
We are deeply sorry for the cumbersome process you encountered during the return process and sincerely apologize.
We are continuously optimizing and streamlining our procedures and working to shorten processing times.
If you still have unresolved after-sales needs, please contact us directly. We will do our best to provide you with a more efficient and convenient solution.
Customer Service Email: olivia@clientcare2025.com
Thank you for your understanding and support. We are committed to customer satisfaction and are committed to continuously improving our service experience. We welcome opportunities for improvement.
Best regards
Olivia
My order arrived & it was broken
My order arrived & it was broken. I believe that the shipping packaging was to blame & shared that with the customer service rep. I was responded to promptly & offered 3 options. I asked if I could have the same product from my original order shipped & that was agreed to. Hopefully it will arrive not broken.
13 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear customer,
We sincerely apologize for the damaged item you received. This was not the shopping experience we expected, and we are deeply sorry.
Once again, we sincerely apologize for this inconvenience and thank you for your patience and trust.
Wish you a happy life!
Best regards
Olivia
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