Although it took a while for me to get my order, it was worth the wait! Customer service was so helpful in tracking my order to the US. They would communicate on a daily basis. I would definitely pur... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
There are such nice items on this website! I did, however, need to cancel an order recently. I sent an email and very promptly received a reply. Sunny was so pleasant and helpful and immediately under... Ver mais
A empresa respondeu
Please do not order from these people!! They fail to ship my products!! I was very disappointed.. I was expecting the items for my grandchildren and, I didn't bother to get anything else since I purc... Ver mais
A empresa respondeu
I ordered 3 plant sitters. The website picture was totally different from what I received. It was not pottery, it was resin. They are extremely small-no plant could be potted in them. The website... Ver mais
A empresa respondeu
3,4
Aceitável
109 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Cute picture! Great service!
I had to contact the company with a question. They not only contacted me back right away, they sent another email after it had been delivered to make sure everything was good! Only negative is I wish I had bought the bigger size!
25 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Shelley
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Great customer Setvice
Hi. I placed an order with Artverastudio. USPS lost my package. Customer service was great and are shipping me a replacement!
26 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Jenn
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Not as advertised.
Not only did it take forever to get (came from china), but it’s not at all as advertised. Thought I was getting 3D figurines, but ended up with a 2D picture on sticker paper stuck to plastic. 🤦🏼♂️
26 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear fluryjj
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Gabb
Disappointed in Gabb. Three days of trying to get a watch fixed. Time wasted
24 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Karen
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
Great customer service!
I’m really happily surprised by their customer service. There was a problem with my order delivery. I reached out but was doubtful of how it would be handled. They were great about offering to send me a replacement. Thank you so much!
26 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Michelle
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
My original review was 1*
(EDIT) I would still NOT recommend this company.
The original Facebook ad misrepresented the product they were selling (the Highland Cows Advent calendar). I sent an email to "customer care" who offered a 20 percent refund, or ship the product back for a full refund (to China for 3x what I originally paid). My daughter and I were VERY disappointed.
After I posted a 1* review here, we did get a satisfactory response and a full refund. I appreciate them trying to make it right, but this was a horrible experience. Avoid this company and all its clones at all costs.
19 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Kat
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
I enjoyed working with Mia she tried to…
I enjoyed working with Mia she tried to get my purchase delivered as soon as possible. Mia gives an excellent customer service.
24 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear ANA
Hello! We are delighted to hear that you are satisfied with our customer service team's service attitude and appreciate our friendly and enthusiastic communication.
💬 Your recognition is the best encouragement for our team and will motivate us to continuously improve our service level to ensure every customer has a pleasant and secure shopping experience.
Thank you again for your trust and recognition. I wish you a happy life!
Best regards
Olivia
Scam alert!!
This company if you can call it that, is a ripoff. I placed an order, received order confirmation, and weeks later received notice that my purchase was shipped.
I have attempted to contact anyone numerous times but got crickets. DONT WASTE YOU TIME.
25 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear lowcountryyahoo.com
We sincerely apologize that this purchase did not meet your expectations.
We have taken note of your feedback regarding shipping delays and customer service issues and are working to optimize our shipping process and customer service response times to improve service quality.
If you would like further information or assistance with your order, please feel free to contact us at olivia@clientcare2025.com. We will follow up with you as soon as possible.
Thank you for your understanding and feedback.
Best regards
Olivia
Resposta da Artverastudio
Dear Rick
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Ok this will be my last attempt to…
Ok this will be my last attempt to contact you miss Olivia. I see that you said in my last review that you returned my money in December..that is a lie. Why would you even lie about that??? So you say a few days after I placed my order you refunded me my money? That dosen't make much since. So a few days after I ordered you for whatever reason returned my money you say..lies lies lies. I really hope Karma finds you one day for all the lies you tell. A real company that respects their costumers would NEVER do this. That gift was a christmas gift to someone who isn't alive anymore, that was my last gift to them...a gift they never got. KARMA KARMA will due you justice in time. This so called company is a SCAM.
23 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Melinda
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
SCAM ALERT
This is a scam. I never received my product. I paid for the faster delivery and it has been over a month. I have emailed twice with no response. I cannot get the tracking number to work. On the website when trying to track the package there is always a “fail” when trying to verify my tracking. I am always lead to purchase an app to track my package. This is a SCAM DO NOT TRUST THIS COMPANY OR PURCHASE FROM THIS COMPANY..
18 de fevereiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Hillary
We are deeply sorry to hear that you haven't received your package yet. We are deeply sorry and regretful that you haven't been able to enjoy your shopping experience as you wished.
If you haven't received your package yet or need further confirmation on the shipping status, please feel free to contact us at any time:
Customer Service Email: olivia@clientcare2025.com
Olivia will prioritize verifying your tracking information and, if necessary, provide a solution.
Wish you a happy life!
Best regards
Olivia
My experience ordering from this site
I had placed 2 orders for outdoor garden items. I received the 1st items and had a few questions regarding it …. got good and quick replies from Molly to my satisfaction.
19 de janeiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Diana
Hello! Thank you for your satisfaction with our customer service's quick response.
📞 Your approval is the best encouragement for our team. We will continue to optimize our service processes and continuously improve our response speed and service experience.
If you have any questions or needs, please feel free to contact us. We will continue to provide you with support and assistance.
Thank you again for your trust and support. I wish you a happy life!
Best regards
Olivia
I ordered a "glass ornament" on…
I ordered a "glass ornament" on December 13, 2025. The charge went thru my card on December 15,2025. I received my "plastic ornament" with a picture of a hummingbird in it on January 12, 2026. I had to send 3 emails. I did get a response each time with empty promises. DO NOT ORDER FROM THIS COMPANY!!! If I had read all of the BAD reviews, I would not have ordered from them. BE AWARE!!!!
13 de dezembro de 2025
Opinião espontânea
Resposta da Artverastudio
Dear Lisa
We are deeply sorry that our customer service response and processing speed did not meet your expectations.
We take your feedback very seriously and will further optimize our processing procedures, improve response efficiency, and ensure more efficient and considerate follow-up service.
If your issue remains unresolved, please contact us via the following email address. We will prioritize your response and ensure you receive a satisfactory response as soon as possible:
Customer Service Email: olivia@clientcare2025.com
We will strive to improve and do our best to provide you with a more secure shopping experience.
Best regards
Olivia
Even though my daughter never received…
Even though my daughter never received her Holiday Sea Glass ornaments, the customer service was outstanding. Refunded immediately. .
19 de dezembro de 2025
Opinião espontânea
Resposta da Artverastudio
Dear beverly
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
I never received my angel holding…
I never received my angel holding cardinal and i ordered it right at the end of december 2025. please check on my order.
29 de dezembro de 2025
Opinião espontânea
Resposta da Artverastudio
Dear Barbara
We are deeply sorry that you were disappointed with your purchase. We deeply understand your dissatisfaction.
We take the issue you raised very seriously. We are always committed to customer satisfaction. If there were any miscommunication, we will take responsibility and further investigate and address it.
To better assist you with your issue, please contact us via our dedicated email address:
📩 olivia@clientcare2025.com
We promise to prioritize this matter and sincerely hope you will give us a chance to improve.
Best regards
Olivia
I had a small issue with the items and…
I had a small issue with the items and it was handled so promptly and professionally. Very responsive and great customer service!
26 de janeiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Lisa
We're delighted that you're satisfied with our excellent service.
🌟 Your recognition is a great encouragement to our team and will motivate us to continuously improve our service quality and provide every customer with a consistent and trustworthy experience.
If you have any questions or suggestions in the future, please feel free to contact us. We will continue to provide you with professional, efficient, and attentive service and wholehearted support.
Thank you again for your review and support, and wish you a happy life.
Best regards
Olivia
Customer service was quick to resolve…
Customer service was quick to resolve my problem.
25 de janeiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Diana
Hello! We're delighted that you appreciate our approach. We always prioritize our customers' needs, providing accurate and professional assistance to ensure every customer receives a timely and satisfactory resolution. ⚙️ We will continue to improve our service.
If you have any questions or suggestions in the future, please feel free to contact us. Thank you for your support and trust, and we will continue to work hard to meet your expectations!
Wish you a happy life!
Best regards
Olivia
Ornaments - Very poor representation - Horrible Quality
6 Crystal / Glass ornaments ordered with 3-D birds hovering sealed inside - Received 6 super cheap plastic ornaments that were not even a good quality plastic - with a cardboard picture of a bird sloppy glued on a plastic disk, loose star glitter and sloppy glued star glitter and a cheap bendable aluminum foil as a cap to hang ornament sealed with a rough glued seam.
Total misrepresentation of a product. Email to customer service does not seem to be working. Appears to be a scam. Will be disputing this with credit card company.
23 de janeiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Melissa
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Same sad experience as so many others!
Same experience as so many. Product I order (bat ornament) was NOTHING like the one pictured, which was implied to be a 3-D "realistic" bat. What I received was a cheap, flat piece of plastic with the image of a bat printed on/in it. NOT worth the price plus shipping! Also, it took a long time to be delivered--from Korea. I do NOT recommend this very misleading site.
3 de janeiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Nikki
We sincerely apologize that our product did not meet your expectations and we sincerely apologize for the inconvenience.
We take your feedback very seriously and sincerely invite you to contact us with your order number.
Contact email: olivia@clientcare2025.com
We will promptly verify and properly address your concerns to ensure your rights are not harmed.
Thank you again for your feedback and look forward to hearing from you so we can follow up and resolve the issue.
Best regards
Olivia
Sunny provided excellent customer…
Sunny provided excellent customer service! She always responded to my emails promptly & helped me through numerous emails and was very satisfied with the end result. :) Every time talking to her, was a Sunny Day!! lol :)
20 de janeiro de 2026
Opinião espontânea
Resposta da Artverastudio
Dear Frank
Thank you very much for your high regard for Sunny and our customer service team! We are committed to providing meticulous and thoughtful service to every customer. It is a great honor for us to successfully resolve your issue and receive your recognition.
We will also pass on your encouragement to Sunny, and we believe it will greatly motivate our entire team. We look forward to serving you again in the future and wish you a happy life!
Best regards
Olivia
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