Aspire Opiniões 

Extremely unprofessional and non-transparent experience.

I applied to open a corporate account with Aspire after receiving initial approval messages. Out of nowhere, the application was rejected with the vague statement that it “exceeds their risk appetite.” No details, no explanation, no opportunity for clarification — just a template email hiding behind “compliance reasons.”

This is not how a serious financial institution should operate. Transparency and communication are basic expectations, especially for a licensed entity handling corporate accounts. I maintain accounts with several international banks, none of which have ever handled clients this way.

Aspire may look modern on the surface, but the lack of accountability and opaque compliance process make it impossible to recommend them for any serious business. Proceed with caution.

Great tools and customer service
Easy to use, neat interface, the yield account it is a great feature. Highly recommended.

Terrible experience as a business owner – funds went missing and zero accountability

I run several restaurants in Singapore and have been using Aspire for business banking. Last week, I made a PayNow transfer from my OCBC business account to pay for employee salaries — the transaction went through successfully on my end, yet Aspire later informed me it was “rejected.” The problem is that the money never came back.

OCBC confirmed they did not receive it, Aspire says it was rejected, but nobody can tell me where my money actually is. I’ve been trying to get a response since Friday, sending multiple emails and follow-ups, but received no clear explanation. As of Monday, the funds have been missing for days — which directly impacts my ability to pay staff and operate my business.

What’s most disappointing is the complete lack of urgency or accountability from Aspire’s support team. When you’re running a business, you expect your financial partner to be responsive and reliable — Aspire has proven to be neither.

I would strongly advise any business owner to think twice before trusting Aspire with their company’s funds. I’ll be closing my account with them as soon as they return my money and moving to a traditional bank instead.

On their website, Aspire claims they are “on a mission to reinvent business finance.”
If losing track of a customer’s money and providing no answers is what “reinventing finance” means — then mission accomplished.

I've been using Aspire for years since the beginning of my company, and things have been great. I recently had some problem with transferring money and Hanin from Aspire helped resolved the issue within a day, during a Saturday even!

Aspire has a great website and app, and it also integrate with Wise so money transfer is super fast. Neobanks are the real deal.

Really appreciated Samriddh for the constant follow up and support!

I’ve been having an issue with the verification code because of the local regulations. I wanted to quit but Samriddh really helped to keep me updated. The issue has now been resolved. Wanna thank Sammriddh’s amazing help and Aspire team’s efforts . 🙌

Quick onboarding. Love how easy it is to use the app.

The services rendered is top notch. It's awesome that this is a 1 stop shop for all my business related trackings and arrangements. I like that we have 1 platform to tender to all my needs and that it can be easily accessible in 1 app itself. The help desk is also very helpful when faced with hiccups to which they attended swiftly.

using business for my business and it helping me to grow more and more

Great people to work with

Quick response from support staff

Dear Denise,

Thank you so much for your assistance with submitting the documents for our vendor approval. Your help was instrumental in ensuring a smooth process and I appreciate the time and effort you took to support me and replied me after midnight.

Your expertise and guidance were invaluable, and I'm grateful for your willingness to help. Please know that your contributions are appreciated and recognized.

Thank you again for your support!

Best regards,
Simon Yuen
SY Ideation Works Pte Ltd

Detailed response on the request which i have made.
Even Though the result was not same which i was expecting but the Help representative shown his intent to resolve the issue.

Great high level review for a user. Loved the option to set up 1-1 for a deep dive

Fast response to all qns. Thanks for the great customer experience!

Quick and timely response from Aspire support. Thanks so much!

Smooth experience with best exchange fees I’ve seen so far compared to other players.

Easy to use app, clean UX especially for first time business owners.

Support team is very responsive, I was stressed about setting up a budget on my account and the agent guided me and shared detailed steps.