The shop assistants were really helpful. They made us feel that nothing was too much trouble. The products were beautifully displayed and the shop has a nice atmosphere. Very pleased that we managed t... Ver mais
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Leia as opiniões dos outros
Last week, I bought my third suit. At the moment fully satisfied. I went to the Carnaby Street shop - superb service. On a slightly different note, I bought two pairs of cord trousers a couple of... Ver mais
Initially I placed my order and had to wait for over a week and not hearing anything about delivery. I had to call the London store. After this point, my customer service experience was 110% !... Ver mais
A empresa respondeu
I bought a linen shirt in late May 2026. Although I've worn it a lot because it's been very comfortable in the hot weather, I did take care of the shirt as per the care instructions that came with it... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- também em
- Loja de moda masculina
Escrito pela empresa
Aubin is a celebration of Britishness, authenticity and longevity. By creating better, we encourage intelligent choices around sustainability, promoting a message of quality above quantity. We’re challenging the addiction to discount and throwaway fashion. The latest season, fads and fashions don’t interest us. We’re driven by quality, personal style and independent thinking. “ABOVE ALL ELSE, WE BELIEVE THAT BETTER IS GREATER THAN MORE”
Informações de contacto
15 Newburgh Street, W1F 7RX, London, Reino Unido
- 020 7287 9344
- info@aubinandwills.com
- aubinandwills.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de uma semana
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Impressive customer service and quality item
Very impressed with their customer service. My item arrived within two days of placing the order and was excellent quality. I had mistakenly ordered the wrong size and the return exchange process took only three days. Can't think of any other fashion retailer who has been so efficient. The item is really comfortable and the material soft but feels strong.
Fab clothes and great experience
Clear communication, quick delivery excellent clothes
Europe's JCrew
Europe's JCrew, nice colorful selection of men's clothes. Friendly and personal.
Excellent service bought on line in the…
Excellent service bought on line in the sale and I’m really pleased with the jumper it’s great quality and fit
Love these shorts
Love these shorts. Great colour and quality. Fab fit too.
The quality of clothing is outstanding
The quality of clothing is outstanding. My first purchase was in their store in Burnham Market and the service from each of the staff was excellent. Friendly and informative and I made a couple of purchases. I was so impressed I later went online and made 3 more purchases. From now my go to clothing retailer!
Great choice
Great choice, brilliant quality and exceptional staff.
Love the style
Love the style, fit & quality of Aubin clothing. Order processing and delivery are very prompt with just the notifications you need nothing more.
Joe was excellent and knowledgeable…
Joe was excellent and knowledgeable with american customer service levels. He also arranged rapid tailoring adjustments to meet a tight deadline. We will definitely be back - and the jacket cuff buttons work - excellent detail. Thanks again
Good purchasing experience
Good purchasing experience - Burnham Market Store -Staff were very helpful. Pleased with the quality of the clothes. Will return to the shop again.
Twill shirt
As always a great product
Heritage item for life definitely going to get better with age
Thank you !!!
Quality clothing and excellent service
I needed a black linen suit for a summer wedding and had tried on options at Moss, Muji, M&S and John Lewis before visiting the Aubin & Wills Soho store. While all the others, apart from at Moss, were much cheaper the quality and cuts were nowhere near as good as A&W's.
The staff in the shop were relaxed yet very helpful, offering advice on how different sizes looked and explaining I could still use the 15% online new customer discount for signing up to their newsletter. As they only had the trousers in my size with a long leg they pinned them up and said they'd get them hemmed for me and post to my home address all free of charge (Moss wanted £40 for adjustments as I recall).
The suit arrived a week later and looks great. I haven't worn it in the current heatwave, so can't comment on how it will wear.
I've bought shirts from A&W before and been very pleased with them apart from the sewing on some of the buttons, which came loose very quickly - easily rectified but shouldn't happen at that price point.
Overall, I'd highly recommend A&W's clothes for their quality and style, plus their excellent customer service.
Very good communication and very speedy…
Very good communication and very speedy delivery. The item was well wrapped and I received up to the minute notifications regarding the parcels progress in the system. I would shop with Aubin again with confidence.
Great products and prompt delivery
Great products and prompt delivery. Now waiting for an exchange of a size / model to take place so hopefully it’ll go through - so far so good!!
Superb clothing and customer service
Superb clothing and customer service. Gets better over time as opposed to fast-fashion. My favourite clothing brand. In a world of cancel and disposal, Aubin stands out as cherished by their wearers. Highly recommend and well worth the money.
Easy admin
Easy admin, kept me informed of delivery progress, quality product. My first purchase but not the last.
great clothes great service
great clothes, great quality, user friendly service!
Just discovered this brand
Just discovered this brand. The quality and fit of the clothing is superb. Priced fairly as well. I had to exchange a jacket because I bought the wrong size (Pasmore suit, which is very smart, yet still casual enough for jeans. Extremely versatile). The staff at the George Street branch were all excellent, helpful and friendly.
Lesley Anne was amazing , John Lewis Glasgow
Lesley Anne was amazing , so helpful and knowledgeable she helped me pick my outfit and was so friendly showing how different items complimented each other i would highly recommend shopping there with Lesley Anne to anyone.
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