The shop assistants were really helpful. They made us feel that nothing was too much trouble. The products were beautifully displayed and the shop has a nice atmosphere. Very pleased that we managed t... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
Last week, I bought my third suit. At the moment fully satisfied. I went to the Carnaby Street shop - superb service. On a slightly different note, I bought two pairs of cord trousers a couple of... Ver mais
Initially I placed my order and had to wait for over a week and not hearing anything about delivery. I had to call the London store. After this point, my customer service experience was 110% !... Ver mais
A empresa respondeu
I bought a linen shirt in late May 2026. Although I've worn it a lot because it's been very comfortable in the hot weather, I did take care of the shirt as per the care instructions that came with it... Ver mais
A empresa respondeu
Informações sobre a empresa
- Loja de roupa
- também em
- Loja de moda masculina
Escrito pela empresa
Aubin is a celebration of Britishness, authenticity and longevity. By creating better, we encourage intelligent choices around sustainability, promoting a message of quality above quantity. We’re challenging the addiction to discount and throwaway fashion. The latest season, fads and fashions don’t interest us. We’re driven by quality, personal style and independent thinking. “ABOVE ALL ELSE, WE BELIEVE THAT BETTER IS GREATER THAN MORE”
Informações de contacto
15 Newburgh Street, W1F 7RX, London, Reino Unido
- 020 7287 9344
- info@aubinandwills.com
- aubinandwills.com
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 60% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Two T-Shirts for £55. Great quality and speedy delivery.
Purchased two T-shirts for £55. Standard delivery took two days. They arrived nicely packaged. Quality is fantastic, though value for money would not be there if the offer of two for £55 was not on. My chest size is 36, and the XS fits great around the shoulders, but perhaps just a little long under the tummy.
Second to none!
I’d never heard of Aubin before receiving any items from them; I purchased 2, Vestry relaxed crews, purely from the look of the colours and the fact that the material was 100% organic cotton.
I’m incredibly glad I did so….. the colours are amazing, in which garment dyed, and this gives an almost worn look in the best possible way. I like that the colours seem to rotate on the website every so often aswell; makes them feel more unique and allows for versatility.
The material itself is very soft and I can tell will hold up.
The brand seems that it has great history, and I can only say good things about my experience with them.
Highly recommend.
Sadly not impressed with the merino sweater
I bought a fine merino sweater for my husband. In our opinion, it pilled very badly. Aubin took it back and sent a replacement, unfortunately not in the same colour as it was out of stock by then. The next one has done the same, they sent a comb this time and said the pilling was ‘normal’ and, as suggested, I have now washed it to see if that improves the wool. I now notice the stitching at the neck is coming unravelled.
We are not impressed and will not be buying sweaters from them again.

Resposta da Aubin & Wills
Quality
Had never heard of this brand until recently, when I received a parka jacket as a gift and the quality is really second to none. A jacket that says waterproof and is actually waterproof, I've now purchased other items jumpers and T's that have the same quality feel.
Quality issues - resolved
I bought an Eastoft sweat shirt from John Lewis. At first I loved the feel and fit of the garment, however within a couple of weeks 3 or 4 small holes appeared on the sleeve. I still have the top and now 4 months or so in there are 10 or more holes. It is almost as if it is being eaten away but no issues with moths and any other garments.
***Update***
Following the response from Aubin below, I contacted customer services and they have been brilliant. I have sent my original purchase back for investigation and have been offered a replacement garment which I am expecting shortly.
Things do go wrong and the measure of a company is how they are put right. Aubin have been brilliant in this respect.

Resposta da Aubin & Wills
Fantastic new website with a great…
Fantastic new website with a great collection! Better truly is greater than more!!!
Aubin Keelby Short..........Quality Concern
In the last few months i have bought T shirts. socks, a sweat shirt, hoody and shorts.
The quality of the all garments except the shorts has lived up to promise........"SECOND TO NONE" etc.
Two pairs of Keelby shorts purchased (£69 ech) and both are poorly manufactured with flimsy stitching on the seams which has just unravelled resulting in large holes and fraying. Shorts have been returned and replaced, organised by NEXT customer care team, with same issues arising. The shorts have lasted 2/3 weeks. Disappointing experience from a brand that positions itself up there with the very best.
Fantastic customer service
Fantastic customer service - above and beyond - and great products. A return to excellence.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.







