Had a great experience with Audika. Gordon was friendly, professional and took the time to explain everything and talk me through all the hearing aid options. I felt comfortable, listened to and under... Ver mais
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The staff at Audika are pleasant and the audiologist I saw Mr Gordon Bruce is very pleasant and answers all questions I had and puts you at ease when doing the tests on your ears. I would highly recom... Ver mais
Hearing aids were sent out and repaired and returned to shop in less than ten days. Hearing test completed and hearing aids checked for my hearing adjustments. Friendly doctor made me feel very com... Ver mais
All fine except late start. Only 15 minutes and the very loquacious previous customer was the obvious reason.
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The girl who we saw was very helpful…
The girl who we saw was very helpful and courteous
Very helpful friendly staff
Extremely professional people kindly…
Extremely professional people kindly thanks for Mr. Garden Bruce i recommended other people to visit
Excellent service 12/12/2024
Great reception service! The lady was so welcoming & made me a cup of coffee on a winter cold morning, I felt at ease & comfortable. The expert Dr. was exceptionally friendly too. Such a good listener & elaborated every step of the testing very well for my understanding.
Friendy relaxed welcome and usual…
Friendy relaxed welcome and usual professional expertise . Always a good experience.
Great support service
Hidden Hearing offer a great service which gives the customer confidence knowing they can rely on the company and there products
Efficient and clearly explained hearing…
Efficient and clearly explained hearing check. No effort to hurry the visit. Recommendation to consider buying the latest Oticon design but without any pressure and clear description of the potential benefit. I accepted this offer and am now satisfactorily using the new model.
I think that I have been a user of HH aids for 20 years
now and have always received excellent service and
support.
Now hear this
The audiologist is very good at his job very thourgh in what he does alwaysasking if we are hearing ok and reassuring us if we have any issues not to hesitate to get in touch.
No comment.
Friendly and Welcoming
I attended Hidden Hearing (St Vincent Street, Glasgow) on Monday 14 October for my annual hearing test and the process was straightforward and professional, with Sheila the receptionist, and Gordon the audiologist, as friendly and welcoming as ever. I have become something of a regular there in that I sometimes have to make extra visits to have the tubing cleared of wax (I've always had an unusual level of earwax) but I'm never made to feel like the nuisance I consider myself to be! Gordon always reassures me that it takes only minutes to resolve so I cannot praise him highly enough. And the same goes for the reception staff - always friendly and welcoming.
Great support
Back-up support was first class. Later visit by Ryan much appreciated. Look forward to follow up on what improvements are possible.
Good hearing test
A very comprehensive and detailed hearing test. Involving my wife to recognise a familiar voice. Detailed explanation of facilities and benefits of the hearing aids carried out in east to understand manner by Gordon Bruce.
Alice was excellent
Alice was excellent, she was so good with my mum, patient and informative, great customer service 👏 👍 😀
Hearing loss but correction deferred
What felt like comprehensive testing identified significant hearing loss and was plainly heading towards a proposed sale of hearing aids. The final test, however, was interpreted by the audiologist as meaning aids were not yet appropriate and an appointment was made for 1 year hence. I appreciated the honesty and professionalism of that outcome.
Expertise of the audiologist.
Staff were friendly and efficient
Staff were friendly and efficient. It was also very handy for my office.
Very informative
Very informative. The agent was very friendly and helpful. Relaxing experience, and a reassuring outcome.
very friendly
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