Had a great experience with Audika. Gordon was friendly, professional and took the time to explain everything and talk me through all the hearing aid options. I felt comfortable, listened to and under... Ver mais
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The staff at Audika are pleasant and the audiologist I saw Mr Gordon Bruce is very pleasant and answers all questions I had and puts you at ease when doing the tests on your ears. I would highly recom... Ver mais
Hearing aids were sent out and repaired and returned to shop in less than ten days. Hearing test completed and hearing aids checked for my hearing adjustments. Friendly doctor made me feel very com... Ver mais
All fine except late start. Only 15 minutes and the very loquacious previous customer was the obvious reason.
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Very efficient and gentle…
The treatment was both efficient and gentle. Kirstie, who saw me, is a very experienced and skilled audiologist and explained everything in detail beforehand. Anybody would be in good, experienced and safe hands with her. Hidden Hearing Glasgow St.Vincent Street is a definitely a good address if you want to have ear wax removed or your hearing tested.
On vacation in Scotland
I was visiting in Scotland from the states and lost my hearing aid charger. I walked into the hidden hearing store and immediately was treated so kindly. When I mentioned my dilemma, Mr. BRUCE he attempted to find me a compatible hearing Aid charger that would be compatible with my hearing aids. After several minutes, he was able to do so, and I was on my way to having a fabulous vacation because of his kindness.
Pleasant knowledgeable and efficient.
No hard sell with the hearing test and…
No hard sell with the hearing test and you are free to walk away after your test. I did accept the test and purchased hearing aids.
Delighted
Jane (the audiologist) explained everything very clearly to me, and in a way l could understand. I’ve had my hearing tested before in other places and their diagnosis was confusing and made me feel uncomfortable.
Jane answered all my questions and explained the various options to me.
She put me at ease and made me feel comfortable.
Very professional 😁
Oban clinic
The Oban clinic is welcoming, the appointment was on time which is always a good start. The hearing test was explained clearly as were the results. Help was given with updating the App and helpful instructions on the new pages. An enjoyable visit.
Friendly and informative audiologist.
Friendly and informative audiologist.
Enjoyable and useful experience.
Excellent service …
Friendly ,helpful and efficient service. Top Quality products. Tailored to suit your needs.
Made to feel relaxed and comfortable…
Made to feel relaxed and comfortable everything explained simple and in depth
My hearing test experience
I found and have always found GORDON and all other members of staff very welcoming. Helpful and knowledgeable about all stock etc.
Excellent service
Excellent service, as always, from fantastic staff and professionals.
Excellent customer service
Great experience again with John Martin who was extremely patient and explained everything slowly and clearly to my elderly Mum.
Very Impresses with new hearing aids
Very Impresses with new hearing aids. Great service
Friendly efficient staff
Friendly efficient staff, comprehensive hearing test, all round very happy. all round very happy with service provided by Glasgow Clinic
Kind and attentive service
I've been a customer at this branch for over eight years and have invariably been met with helpfulness and professionalism. Mr Bruce and his colleagues are always willing to go the extra mile and have provided outstanding long-term support. Highly recommended.
We were both satisfied.
We both had a good, informative and efficient service. We had our equipment serviced and re-set in a friendly manner and were very happy with our experience.
Many thanks to Gordon Bruce for sorting…o
Many thanks to Gordon Bruce for sorting out my problem. My hearing aids stopped working on the night of Friday 22nd December, Hidden Hearing had by this time closed for their Xmas holidays. I managed to contact Gordon Bruce via social media and he kindly agreed to see me on Sunday morning (Christmas Eve) and he sorted my hearing aids out, I can now hear again!!! Merry Christmas! Top drawer service as always from Gordon Bruce & Hidden Hearing. Thank you, Servet
Outstanding service
As a guest to your country I had the most outstanding service, when my hearing aid needed a new cord.
Had to send it to Glasgow via mail, as no shop nearby; all went very fast and with no further expenses for me for the spare part needed.
I got it back with good wishes from the staff - a big thank you to them!
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