Audika - Oxford Opiniões 

0
TrustScore: 0 em 5

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219 Banbury Road Summertown Oxford, OX2 7HQ Oxford, GB


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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

Haxar the audiologist was very good at explaining what to do for the hearing test, the results and how he was going to tweak the settings on my hearing aids. Katy the receptionist is always friendly... Ver mais

Classificada 4 em 5 estrelas

Very detailed tests and full explanation of results. Helpful suggestions to improve the quality of your hearing. Polite and friendly.

Classificada 1 em 5 estrelas

Unimpressive test. (A week later I went to Specsavers, and the audiologist looked in my ears and said I needed to have wax removal - not necessarily at Specsavers - before a worthwhile test could be c... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

It was my first experience of Hidden Hearing for wax removal. Siobham has a gold star from me for a thorough friendly efficient service. I have worn hearing aids for at least 30 years so have e... Ver mais



Informações de contacto

  • 219 Banbury Road Summertown Oxford, OX2 7HQ, Oxford, Reino Unido

  • 0800 740 8706
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Todas as opiniões

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4733 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

Lovely and efficient staff

Haxar the audiologist was very good at explaining what to do for the hearing test, the results and how he was going to tweak the settings on my hearing aids.
Katy the receptionist is always friendly and patient.

11 de junho de 2026
Classificada 5 em 5 estrelas

The service we received was excellent

The service we received was excellent. Appointment is always on time, we never feel rushed with plenty of time to ask any questions we might have. Very professional service
Nice cup of coffee too 😂

27 de janeiro de 2026
Classificada 5 em 5 estrelas

It was my first experience of Hidden…

It was my first experience of Hidden Hearing for wax removal. Siobham has a gold star from me for a thorough friendly efficient service. I have worn hearing aids for at least 30 years so have experience of many audiology departments and this is top of my list. I would definitely recommend them.

15 de dezembro de 2025
Opinião espontânea
Classificada 5 em 5 estrelas

New customers

Very professional, efficient & reassuring audiologist who was great when my son & I were in attendance.

11 de dezembro de 2025
Classificada 3 em 5 estrelas

Provide a report

It is disappointing that although the examination is very thorough, the client/patient is not routinely provided with a report of the examination. The data is retained on the Hidden Hearing system, but it is about me, and I would like to have a copy.

6 de dezembro de 2025
logótipo da Audika - Oxford

Resposta da Audika - Oxford

Good morning,
Thank you for your 3- star review. We are glad to hear that you found our examination to be very thorough. A copy of the findings of the examination can be provided upon request at the appointment.
Following your feedback, we have arranged for a copy of your Audiogram to be posted to the address we hold for you on file.
However, if you would like to discuss further, please contact our customer services team on 0800 740 8796. who will be happy to help.
Kind Regards
Customer Services - Hidden Hearing Ltd

Classificada 5 em 5 estrelas

Professional

Professional, friendly and informative practitioner called Axel. Explained about my hearing loss, fortunately, not so much, suggested and made an appointment for 12 months later. Thank you, see you next year.

24 de julho de 2025
Classificada 5 em 5 estrelas

Time well spent.

The attention a gentleman called Axcel gave to detail & his patience and friendlness thoughout the time taken for the examination.

1 de julho de 2025
Classificada 1 em 5 estrelas

Incompetence

Unimpressive test. (A week later I went to Specsavers, and the audiologist looked in my ears and said I needed to have wax removal - not necessarily at Specsavers - before a worthwhile test could be carried out. No mention of wax at Hidden Hearing.) Non-specific description of my hearing loss. No follow-up phone call. To top it all - no sign of promised M&S voucher.

1 de abril de 2025
Opinião espontânea
logótipo da Audika - Oxford

Resposta da Audika - Oxford

Hello Tim,

Thank you for your review. We are sorry that your experience wasn't as we would expect; we would certainly like to investigate your concerns and put things right.

We have requested additional information from you through Trustpilot so that we can look in to your experience. If you would prefer to email in though, we are contactable on contact@hiddenhearing.co.uk.

Kind Regards,

Customer Services
Hidden Hearing Ltd

0800 740 8796 / 01622 775191

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