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AudiobooksNow Opiniões 250

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TrustScore: 4 em 5

4,1

Livraria
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased the outlander series, then realized it was in tracks vs bookmarks. Called the customer service to inquire about refund policy of the 7 books I had not opened. spoke with Bryan. He told... Ver mais

Classificada 5 em 5 estrelas

I love that their pricing is transparent and that they have an optional club pricing plan for avid audiobook listeners like myself. They have a great selection and customer service has always treated... Ver mais

Classificada 1 em 5 estrelas

Customer service is terrible, or it might just be Bryan. I read another review that had the same issues with him. Thanks TJ for your review, it wasn't just me. He did not look for solutions, only... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I really enjoy AudiobooksNow. My only complaints are that some of the books audio files are such that even at full volume, they aren't too audible in the car. Also, you get very different pricing i... Ver mais

Informações sobre a empresa

  1. Livraria
  2. Loja de hobbies

Escrito pela empresa

AudiobooksNow is the premier service for downloading and streaming audiobooks. Users can download or stream audiobook purchases from the audiobooksnow.com website, or to our free Android, or Apple iOS apps. AudiobooksNow offers a 30 day free trial to its Club Pricing Plan that provides up to 50% off the retail price plus a free audiobook. For more information, please visit www.audiobooksnow.com.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

250 opiniões

5 estrelas
4 estrelas
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1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

I have used other audio book clubs but …

I have used other audio book clubs but I’ve found AUDIOBOOKSNOW to be the best audio club.
The only set back for me is I would like a choice when selecting a book on my account “ browse” section so that I don’t have to go through iPay when I prefer PayPal! Other than that... no complaints!

8 de novembro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Some downloads i.e

Some downloads i.e. "Dune" contained corrupted files that when played caused a very distorted listening experience. Also " The Naked and the Dead will not play on the player and is not available for download. thus a wasted purchase.

8 de novembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

After waiting on Macmillan, the publisher of the "Dune" book for months to get us a fixed copy we purchased the CD audiobook of Dune and fixed it ourselves. If you re-download "Dune" it will play fine with no distortion. "The Naked and the Dead" is DRM (Digital Rights Management) protected. This DRM protection is mandated by the author and can only be downloaded or streamed from our free apps, or streamed from our website. Less than 5% of the titles in our catalog require this DRM protection. I have added a $5 credit to your account to make up for your issue with "The Naked and the Dead".

Classificada 3 em 5 estrelas

Why are the books chopped up into 10-minute blocks?

Prices are good but why are the books chopped up into 10-minute blocks instead of by chapter? And I have had some where some of the files were messed up and played at the wrong speed, even when the rest of the files in the book played fine.

8 de novembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Most publishers do not give us the audiobooks broken up into chapters. We normalize them into 10 minute tracks for efficiency purposes when downloading or streaming them. We occasionally get a file or files from the publishers that have issues with them. When we receive reports of these issues we get new copies from the publisher and get them fixed quickly.

Classificada 3 em 5 estrelas

It was good until the last book I …

It was good until the last book I bought and emailed about it messing up and it being over a month still have not heard anything back

8 de novembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

We do not have any record of you ever contacting us. Please contact support and we will resolve your issue quickly, https://www.audiobooksnow.com/contactus/

Classificada 4 em 5 estrelas

Great selection @ good price.

Great selection @ good price.
Would to see a rewards program where a regular buying gets a free book after buying a set quantity.
Books I like are never on sale.

8 de novembro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

Don’t have a big selection.

8 de novembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

We have over 85,000 titles from all the major audiobook publishers. Please contact us with the titles and authors of the audiobooks you are not able to find, https://www.audiobooksnow.com/contactus/

Classificada 5 em 5 estrelas

Amazing

Such an amazing app. Straight forward so it’s easy to navigate, the best prices I’ve seen on audiobooks and the best part is that what you pay for is yours even if you ever decide to cancel your membership. You can use it on any device and the membership perks are great too. I’m very happy with it and anytime I hear anyone talk about audiobooks I just have to put my two senses in to it lol. Keep up the good work guys. Faithful customer here for sure !!!

6 de novembro de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Very good selection and easy to use

Very good selection and easy to use. Would like to see some better prices, then people with tighter budgets would download more. I drive for a living and love the longer unabridged novels.

1 de novembro de 2017
Opinião espontânea

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