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AudiobooksNow Opiniões 250

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TrustScore: 4 em 5

4,1

Livraria
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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased the outlander series, then realized it was in tracks vs bookmarks. Called the customer service to inquire about refund policy of the 7 books I had not opened. spoke with Bryan. He told... Ver mais

Classificada 5 em 5 estrelas

I love that their pricing is transparent and that they have an optional club pricing plan for avid audiobook listeners like myself. They have a great selection and customer service has always treated... Ver mais

Classificada 1 em 5 estrelas

Customer service is terrible, or it might just be Bryan. I read another review that had the same issues with him. Thanks TJ for your review, it wasn't just me. He did not look for solutions, only... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I really enjoy AudiobooksNow. My only complaints are that some of the books audio files are such that even at full volume, they aren't too audible in the car. Also, you get very different pricing i... Ver mais

Informações sobre a empresa

  1. Livraria
  2. Loja de hobbies

Escrito pela empresa

AudiobooksNow is the premier service for downloading and streaming audiobooks. Users can download or stream audiobook purchases from the audiobooksnow.com website, or to our free Android, or Apple iOS apps. AudiobooksNow offers a 30 day free trial to its Club Pricing Plan that provides up to 50% off the retail price plus a free audiobook. For more information, please visit www.audiobooksnow.com.

Informações de contacto

4,1

Bom

TrustScore: 4 em 5

250 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais
Classificada 5 em 5 estrelas

I love Audiobooksnow

I love Audiobooksnow, good prices and great service, anytime I have had a problem their customer service has addressed it very quickly and answered my questions

1 de novembro de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

Great site

Great site, good pricing, excellent inventory, easy downloading, and they give prompt feedback if needed.

31 de outubro de 2017
Opinião espontânea
Classificada 2 em 5 estrelas

Lots of bugs

I like the idea of this app, but paying 30 dollars a book that I can't download (only in AN library) is really limiting. It also randomly skips to different chapters and you don't notice until the narrator reads the chapter number. Doesn't interface with with my car very well, I have to open spotify first and then switch while it's playing to AN to get it to play through my car. A great idea but still has a lot of bugs to work through.

31 de outubro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Apple takes 30% of every transaction so we cannot offer our deeply discounted pricing through our Apple app. Simply make your purchases on our website www.audiobooksnow.com for the best price. Anything you purchase on our site will show up in your library on our app. Regarding our Apple app, we just released a brand new app a few weeks ago so please make sure you have updated to the latest version. If you still have issues, please contact support for troubleshooting steps.

Classificada 3 em 5 estrelas

I would have given 5 stars

I would have given 5 stars, but often they only have part of a series rather than all of the books.

11 de outubro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Hi Dorris, we offer all titles in a series the publishers have. If there are parts of a series that are missing they have most likely not been published in digital audiobook format. Can you please email support with some examples so we can check into it.

Classificada 4 em 5 estrelas

I enjoy it

I enjoy it. Not any glitches. I just wish you had some new books and the Harry Potter collection.

14 de setembro de 2017
Opinião espontânea
Classificada 3 em 5 estrelas

Too many steps to get to one's library;

Too many steps to get to one's library;

Not able to purchase from app if you are on the Club Plan;

Pricing on Club Plan drives my participation;

13 de setembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Hi Pat, there is only one step to get to your library through our desktop website and apps. There is one additional set on our mobile website but that is due to space constraints. We do offer our Club Pricing through our Android app but not our Apple app. Apple will not let us offer our Club Pricing through our iOS app.

Classificada 2 em 5 estrelas

App is not the best and NO return …

App is not the best and NO return policy. Look to Audible for a real book company

13 de setembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Hi Craig, we will be releasing our new apps within then next few weeks.

Classificada 4 em 5 estrelas

No response to email.

No response to email.
I emailed that a book was mislabeled and I never heard back. I wanted to listen to an entire series, but the second book in the series was not the same author or characters so I did not buy it. I have had little or no issues and I have listened to a lot of books through audiobooks.com.

13 de setembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Hi Nancy, we never received any email from you. Perhaps you have us mixed up with another company. We are AudiobooksNow.com, not Audiobooks.com.

Classificada 3 em 5 estrelas

Specials should change weekly

Specials should change weekly. Always same books and a,couple new ones added to same books that been there since I been in club. More ways to earn credits. I have bought so many books that were not good, I stop listening to, and yet nothing in place for guarantee satisfaction.

13 de setembro de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Hi Gary, thank you for your feedback. I will pass your comments along to management.

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