AudiobooksNow Opiniões 250

TrustScore: 4 em 5

4,1

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Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 5 em 5 estrelas

I purchased the outlander series, then realized it was in tracks vs bookmarks. Called the customer service to inquire about refund policy of the 7 books I had not opened. spoke with Bryan. He told... Ver mais

Classificada 5 em 5 estrelas

I love that their pricing is transparent and that they have an optional club pricing plan for avid audiobook listeners like myself. They have a great selection and customer service has always treated... Ver mais

Classificada 1 em 5 estrelas

Customer service is terrible, or it might just be Bryan. I read another review that had the same issues with him. Thanks TJ for your review, it wasn't just me. He did not look for solutions, only... Ver mais

A empresa respondeu

Classificada 4 em 5 estrelas

I really enjoy AudiobooksNow. My only complaints are that some of the books audio files are such that even at full volume, they aren't too audible in the car. Also, you get very different pricing i... Ver mais

Informações sobre a empresa

  1. Livraria
  2. Loja de hobbies

Escrito pela empresa

AudiobooksNow is the premier service for downloading and streaming audiobooks. Users can download or stream audiobook purchases from the audiobooksnow.com website, or to our free Android, or Apple iOS apps. AudiobooksNow offers a 30 day free trial to its Club Pricing Plan that provides up to 50% off the retail price plus a free audiobook. For more information, please visit www.audiobooksnow.com.


Informações de contacto

4,1

Bom

TrustScore: 4 em 5

250 opiniões

5 estrelas
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1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 3 em 5 estrelas

I have received some great stories BUT …

I have received some great stories BUT I have down loaded five stories that appear to downloaded that I can not listen to and the only way to lsten to them is to perches them again. The HELP that I called was no help. They were polite and gave suggestion on how to regain the stories BUT they did not work and I had the feeling that I was bothering them with my request. There was not talk of refunding my money to perches the stories over again or any other help to get the stories in an usable format. Then there is the problem of moving the stories onto other devices that I can carry and listen too.
If I had not received such good stories before and a few scene beefroe and after the bad copies, I would not given them such a good rating.

17 de agosto de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Hi Alan, there would never be any need to re-purchase anything. Please email me directly (bryans@audiobooksnow.com) and I assure you we'll get your issues straightened out.

Classificada 2 em 5 estrelas

As I live in Australia I can't access …

As I live in Australia I can't access any of the 50%off specials. Says not available in this country. Also I'm meant to get 50% off one book once a month but I I have always been charged full price

17 de agosto de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

The publishers mandate which titles we can sell in which countries, we have no control over that. In regards to your 50% off your first book each month, you must use our website www.audiobooksnow.com or our Android app to get the deeply discounted club price. Club pricing is not available in our Apple app because Apple takes 30% of every transaction. The good news is, your 50% discounts roll over each month so you have not lost anything.

Classificada 5 em 5 estrelas

I have a long commute

I have a long commute. Best way to do something I love on the way to work, read books. This app is easy to use and has specials for those on a budget. Love audiobooks on tape and
Love to look through their catalog

16 de agosto de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

I have been very pleased with my …

I have been very pleased with my experience listening to AudiobooksNow. When I have had problems Nathan has been prompt to email or call me back to help me solve the issues. On the "Wheel of Time" series of books There were numerous times when the recording became garbled. I reported this to Nathan at AudiobooksNow. Note, I said I told Nathan--I do not view them as a grand Audio book in the sky, but as people providing a service. They aren't perfect, but they are relatable and I really prefer humans over corporate messaging everyday, all day long and far into the night.

16 de agosto de 2017
Opinião espontânea
Classificada 1 em 5 estrelas

Continuine trouble with downloading and …

Continuine trouble with downloading and listening to my audio book. Book sometime skip

16 de agosto de 2017
Opinião espontânea
logótipo da AudiobooksNow

Resposta da AudiobooksNow

Hi Margaret, we fixed this skipping issue some users were experiencing in the latest version of our app, please update to the latest version. Please contact support about downloading trouble.

Classificada 5 em 5 estrelas

Love the company

Even if there may be a problem with the shipping of a audio book, the company has no questions, customer is always right. I'm talking about the Audiobooknow.com lending library

16 de agosto de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Good books just a little expensive

Like the books just find them expensive, even with the deals. I only buy the ones I've read before or a series where I know they are good, due to the price.
Otherwise very good. Had one which jumped and it was fixed without a problem

16 de agosto de 2017
Opinião espontânea
Classificada 5 em 5 estrelas

I love audiobooks

I love audiobooks. I just wish there was a discount program for committed customers. I purchase 1-2 books a month.

16 de agosto de 2017
Opinião espontânea
Classificada 4 em 5 estrelas

Most are fantastic easy interface …

Most are fantastic easy interface sometimes downloads are lengthy and gapped needing to be restarted multiple times also missing or skipping parts in books are disappointing
Outher wise I highly recommend them I have over 8000 titles on CD and MP3
And I love this

27 de julho de 2017
Opinião espontânea

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