Audio Concierge Opiniões 

156
•
TrustScore: 3.5 em 5

3,5

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Classificada 5 em 5 estrelas

I have been in the music industry for 40 years. I wanted the ultimate MP3 player and earphones and put my trust in Phil at Audio Concierge. He recommended the new Astell & Kern PD player and the incr... Ver mais

Classificada 5 em 5 estrelas

Audio Concierge was great. Distribution issues due to COVID and high demand, meant Shanling struggled to get deliveries into Europe. Phil was great with updates and feedback, keeping me informed and... Ver mais

Classificada 5 em 5 estrelas

I'm not the type of customers that a dealer wants to get - lots of questions, and very indecisive. Phil, unlike other dealers, is extremely patient and has incredible in-depth product knowledge. Respo... Ver mais

Classificada 1 em 5 estrelas

I ordered an usb-cable for my mojo 2 on 04.09.2022. The cable was stock listed and Audio Concierge would send immediately. Until now no delievery and no response. I am so disappointed from... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Hi-fi

Escrito pela empresa

UK's only dedicated, luxury headphone and portable audio specialist. Providing bespoke solutions for clients in London and the UK.


Informações de contacto

3,5

Aceitável

TrustScore: 3.5 em 5

156 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

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3,5

Todas as opiniões

(156)

8 opiniões nos últimos 12 meses

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Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Peach Perfect

I'm not the type of customers that a dealer wants to get - lots of questions, and very indecisive. Phil, unlike other dealers, is extremely patient and has incredible in-depth product knowledge. Responses are extremely quick and helpful as well (he sometimes even replies after 11pm!) He's also extremely honest, reliable and trustworthy. You can feel his passion as well. He's the perfect guy to look for. As a first time customer, I'm very satisfied with my experience!

20 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Shanling m6pro

Audio Concierge was great. Distribution issues due to COVID and high demand, meant Shanling struggled to get deliveries into Europe. Phil was great with updates and feedback, keeping me informed and then sent the player out next day delivery when it arrived in UK.

Oh and the M6pro is pretty amazing. Would recommend for anyone who doesn't want A&K SR25 in the sub £1000 DAP market.

15 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

First Class Service...!

My first time using Audio Concierge UK and I am very pleased I did...!
Great Service, Great Advice, Super fast delivery!
Highly recommended .....
Thank you...! 😀😀😀

10 de agosto de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Obravo Cupid

Very good service, quick delivery of great sounding Obravo Cupid. Will definitely use Audio Concierge again.

23 de julho de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

High end DAP heaven 😎

Phil Wannell at Audio Concierge is a great guy and very knowledgeable on the subject of portable audio. He did a sterling job of turning me on to the Cayin N6ii E02 which is a brilliant DAP. Phil arranged the demo for me to audition and bent over backwards to make sure i had everything i needed. Once ordered the DAP arrived in good time and was delivered to me quickly. Communications were excellent throughout the whole process via social media and email and all my questions were answered. Would i go back to Audio Concierge? Absolutely! Thanks Phil 👍

21 de junho de 2020
Opinião espontânea
Classificada 3 em 5 estrelas

Ordered Wednesday Now Saturday!

Ordered Wednesday and 1st class Royal Mail but its now Saturday and still not arrived. I'd class that as slow delivery for a small, cheap adapter.

Could be down to Royal Mail.

13 de junho de 2020
Opinião espontânea
logótipo da Audio Concierge

Resposta da Audio Concierge

Yes, apologies Royal Mail are sadly taking a little longer to deliver anything that is first class at the moment. It was posted on Thursday 9th

Classificada 5 em 5 estrelas

Excellent Product and Unparalleled Customer Service

Phil was very professional and caring. Not only did he me know which product was better quality for me but he also saved me a hefty sum of money. Other businesses would have just got the higher sale done even if it meant customer being worse off. But not with Phil. He treated my transaction like his own. The SR25 is brilliant and paired with the Cupid, I have that music listening experience I've been after for so long.

Many thanks to Audio Concierge

7 de maio de 2020
Opinião espontânea
Classificada 5 em 5 estrelas

Audio Concierge Unrivalled Luxury, Quality and Service!

I recently purchased some balance cable from AC, for my Meze 99 Neo headphones, as Phil at AC said what a difference it would make. I was sceptical, but have been enjoying my headphones even more eversince. Audio Concierge caters for Audiophiles only but he caters for different budgets and that's what I like the most. Service is second to non. Advice forget reading tons of reviews ask AC they know their stuff.

1 de maio de 2020
Opinião espontânea

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