I finally found the info I needed regarding wire gauge for motorized panic bar release. Outside of product manuals which I don't have this is the only place I found the recommended wire size verses l... Ver mais
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Leia as opiniões dos outros
after purchased the falcon 8231 pull arm swing package, confuse with the diagram manual took pictures of the unit email to William from sale department and he responded right away, he guide me throu... Ver mais
Called needing help to find the right weatherstripping for some commercial doors. Derek answered and was extremely knowledgeable. Sent him a few photos and he immediately identified what I needed. Eve... Ver mais
I have zero experience with doors, and have spoken with Derek 3 or 4 times on 3 different doors. He is always very polite, patient, and educated me every time. Derek's knowledge and expertise is conve... Ver mais
Informações sobre a empresa
- Fornecedor de portas
- também em
- Loja de hardware
Escrito pela empresa
Automatic Door and Hardware is a third generation family business. Beginning with our Grandfather, who was one of the first Besam automatic door distributors, both our family and business has grown. Today our company is proud to offer our own line of commercial doors and hardware.
Informações de contacto
4501 E FM 1518, 78154, Selma, Estados Unidos da América
- 877-412-3667
- help@autodoorandhardware.com
- autodoorandhardware.com
4,8
Excelente
326 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
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Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
My Ordering Experience
I emailed pics of our product and the part I needed. Within minutes I got an email back telling me the part name and number and I ordered it. Quick and easy. That's just the way I like it!
19 de agosto de 2019
Opinião espontânea
Hmmm
Wasn't able to find the items I was looking for and didn't receive much help through my email. In this day and age of Amazon you'd think websites, product catalogs, and customer service would rank a little higher in everyone's business. I did make a purchase and feel like I'm settling for an item that I desperately need and hope will work. Fingers crossed!
12 de agosto de 2019
Opinião espontânea
Resposta da Automatic Door and Hardware
Hello David,
I am sorry you are displeased with our customer service. We always try to answer our customers the best we can. If you have further questions about any of our products we are always happy to answer them. Customer service is always our top priority. Please feel free to contact our customer service team directly and we would be happy to address any of your concerns.
Thank you and have a nice day,
Prompt response when emailed and…
Prompt response when emailed and purchasing on line was very user friendly!
9 de agosto de 2019
Opinião espontânea
Very poor customer service
Very poor customer service. Cancelled my order without telling me and when I emailed to check on it - was told they would overnight it if I would order again and then made ME pay for the overnight charges.
5 de agosto de 2019
Opinião espontânea
Resposta da Automatic Door and Hardware
Hello HCI,
We are sorry you are displeased. Your order came up as a high risk order for fraud, so it was instantly cancelled and refunded. The website instantly notifies customers via an automated email system that the order was cancelled and refunded. We are sorry you are displeased.
Thank you and have a great day!
Kind regards,
Great prices and availability and…
Great prices and availability and service.
4 de agosto de 2019
Opinião espontânea
Excellent customer service
I got exactly what I needed with the exceptional help of William J. In customer service. He walked me through everything I needed to do to find out which plate I needed. The plate I received is installed and works perfectly. Thank you so much
26 de julho de 2019
Opinião espontânea
General contractor
Very bad experience ,I don’t know who is responsible for the deliver my order .
I ordered last month.
In your advertising 5to6 work day.
19 de julho de 2019
Opinião espontânea
ALWAYS HAS THE PARTS WERE LOOKING FOR
18 de julho de 2019
Opinião espontânea
Fast processing of orders and was…
Fast processing of orders and was amazed that the parts shipped out the same day will definitely use them on all my door needs.
16 de julho de 2019
Opinião espontânea
Very easy to use website
8 de julho de 2019
Opinião espontânea
THe order now button is in a box to the…
THe order now button is in a box to the right that seems a bit confusing once you fill out credit card info etc... on the bottom of page.
2 de julho de 2019
Opinião espontânea
Initially I ordered the incorrect hinge…
Initially I ordered the incorrect hinge but I have been working with William J., one of your sales associates, to find the product that I need. He has been very patient and extremely helpful. I will certainly recommend Automatic Door and Hardware to others.
18 de junho de 2019
Opinião espontânea
Replacement Door Handel
Our company was needing a new door handle to replace an older one that was broken. The ordering process was easy and efficient. Automatic Door and Hardware has many options to choose from making it easy to find a perfect match.
17 de junho de 2019
Opinião espontânea
Ordered my stuff only to find out that…
Ordered my stuff only to find out that it was out of stock. Why wouldn't it be reported as out of stock when ordered. Bad business.
13 de junho de 2019
Opinião espontânea
So easy to go through their website and…
So easy to go through their website and I found everything I needed. They had items that no one else had.
10 de junho de 2019
Opinião espontânea
FAST ORDER THANK YOU !
7 de junho de 2019
Opinião espontânea
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