We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Ver mais
A empresa respondeu
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
We had purchased a Heat Exchanger for our above ground pool and having set it all up we had an E6 error Bearing in mind this was 3.30 on a Friday before the Bank Holiday the gentleman video called us... Ver mais
A empresa respondeu
What a brilliant company. Go well above and beyond on the customer service experience! Bought from them multiple times and have never let me down once ! Go buy ! If only SKY would take note 🤦♂️
As always one phone call and I get what I need professional staff knowing what there talking about, a real person thats always happy to help, could not go anywhere else. After sales support will alwa... Ver mais
A empresa respondeu
I callaed today regarding a technical issues with a product I purchased from a private seller and spoke with a gentleman from this company who gave me some fantastic advice and helped me sort it out.... Ver mais
A empresa respondeu
Escrito pela empresa
We also supply pumping stations, ranging from small tanks for dealing with surface water to large complex builds for commercial, industrial, building and renovation projects.
We are able to source a vast range of pumps from most major manufacturers, so whether you need a drainage pump, sewage pump, booster set, engine pump or a specialist pump that can handle chemicals or hot water, we have the solution for you.
Automated Environmental Systems provide preventative servicing, emergency response breakdown and repairs for sewage pumping stations, storm water pumping stations and effluent pumping stations. VISIT OUR WEBSITE
Unit B, Anglian Lane, IP32 6SR, Bury St Edmunds, Reino Unido
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de uma semana
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

Resposta da Automated Environmental Systems
Every time we ask for help these guys are just brilliant. This time I sent in a photo of a broken part as I had no idea what it was called. Incredibly helpful. Thank you!

Resposta da Automated Environmental Systems
Great service payed for my product and delivered next day amazing customer service very kind

Resposta da Automated Environmental Systems

Resposta da Automated Environmental Systems
IX22 Swimming Pool Heater, the order was easy, next day delivery, had an issue with size of water input and output only 50mm connection provided, part missing to reduce to 1.5", very helpful missing part sent out same day for next day delivery, highly recommend this company.

Resposta da Automated Environmental Systems
quick excellent service. Ordered one day delivered the next.

Resposta da Automated Environmental Systems
First class company to deal with. No previous dealings and Simon could not have been more helpful, professional and a pleasure to deal with. Will definitely be using them again. 5*

Resposta da Automated Environmental Systems
Nick was very helpful in sorting out a query we had about a pool bypass kit and how to install the kit. Sent us a diagram by email following a useful telephone conversation.
We have now installed a bypass kit and are delighted it’s fully working. Thank you for your help.

Resposta da Automated Environmental Systems
AEG and Simon have been consistently excellent – both in terms of the products they’ve supplied and the service during and after fulfilment. They’re all also genuinely nice people and I strongly recommend them.

Resposta da Automated Environmental Systems
Great service from the outset. Communication was spot on, and the engineers that attended were informative and pleasant. Cant fault anything from start to finish.

Resposta da Automated Environmental Systems

Resposta da Automated Environmental Systems

Resposta da Automated Environmental Systems
AES have been fantastic. From helping me get the right thing to helping me make sure I get the most from it! Very very helpful. Highly reccomend.

Resposta da Automated Environmental Systems
Fantastic support before, during and after our purchase. Simon was very helpful recommended what we needed for our current setup, and even after when we were having a few teething issues he was always on hand to assist

Resposta da Automated Environmental Systems
The immediate response and the answers to me questions were very quick. Even when i called, i got an immediate solution

Resposta da Automated Environmental Systems
Purchased a Remora i15 Inverter heat pump last year (2024), but when I fired it up this year I was getting a flow rate error.
Emailed AES and much to my surprise I had a response immediately! As this was a bank holiday weekend I was pretty impressed.
I spoke to Simon at AES who arranged a video call to investigate the issue. We tried many things including manually triggering the flow switch (which worked). Simon walked through all of the pipework and even did some calculations on my pool pump flow rate.
After an hour or so, the error remained, but Simon suggested sending out a replacement flow switch, even though it appeared to be working ok when triggered manually.
New part arrived which was straight forward to replace and result!!!! It was all working!
I cannot thank Simon at AES enough, not only did he spend an hour on a bank holiday weekend supporting me, but also issued a replacement part free of charge in good time. This is fantastic customer service! Many Thanks!

Resposta da Automated Environmental Systems
Always an easy and smooth experience with AES

Resposta da Automated Environmental Systems

Resposta da Automated Environmental Systems
Ordered a part, paid for part, part arrived. Not fitted yet as on holiday but the process was super slick

Resposta da Automated Environmental Systems
Helpful advice on telephone. Delivery off i9 arrived on time next day as promised,. Cant comment on the heat pumps performance as yet but looks very well made and was packaged very well. Thanks A.E.S.

Resposta da Automated Environmental Systems
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
As empresas podem solicitar opiniões enviando convites automáticos. Classificadas como "Verificada", pois se tratam de experiências genuínas.
Saiba mais sobre outros tipos de opiniões.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.