Autopartspro - Great Britain Opiniões 

312
TrustScore: 3.5 em 5

3,7

Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais

Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais

Leia as opiniões dos outros

Classificada 1 em 5 estrelas

This company are con men as sent out wrong part and then after 1 hour trying to get a way to contact them find out you need to pay for the return after already paying extra postage to get hassle free... Ver mais

A empresa respondeu

Classificada 3 em 5 estrelas

Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Easy to identify the required parts on your site. Quick and user friendly order process. Timely and well packaged items received at my door. Generally a 5-Star Service. Keep up the good work & pr... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Veículos e transporte

Escrito pela empresa

Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices


Informações de contacto

3,7

Aceitável

TrustScore: 3.5 em 5

312 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Pede aos clientes que escrevam opiniões

Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 14 horas

Como esta empresa usa o Trustpilot

Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.

3,7

Todas as opiniões

(312)

7 opiniões nos últimos 12 meses

Escreva uma opinião
Na Trustpilot, as empresas não podem oferecer incentivos ou pagar para esconder opiniões. As opiniões pertencem a cada um dos utilizadores e não à Trustpilot. Saber mais

Classificada 5 em 5 estrelas

Thank you A********

11 de fevereiro de 2025
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Mr Dariusz Sarafin,

Please, accept our gratitude for your feedback and attention to our work.
We are happy you have a positive cooperation experience with us.
We wish you good luck on the road.

Best regards,
Autopartspro Team

Classificada 1 em 5 estrelas

SHIPS FROM GERMANY WHICH IS NOT MADE CLEAR

Placed an order with AutoPartspro.co.uk thinking it was a UK company - as they have .co.UK on their name AND their contact email.

Turns out they are a German company - OK, no big deal, BUT here's the problem.

ALL ORDERS ARE SHIPPED FROM GERMANY NOT A UK DISTRUBUTION CENTRE.

This information IS NOT MADE CLEAR AT THE CHECKOUT PAGE - nor is it made clear they use Evri (who are ...ing terrible) as they only cite DHL, UPS and GLS as couriers.

I have taken photos of the checkout page and neither "shipped from germany" nor "takes up to 7 days for delivery" is mentioned at any time during the checkout procedure.

I bought the items from APP as I was saving almost £70 compared to a local dealer who has them IN STOCK to buy the same day - HOWEVER if I had known it would take up to SEVEN DAYS for the items to arrive from Germany I would have paid the extra cost INSTEAD OF LOSING INCOME FROM MY VEHICLE BEING OFF THE ROAD. So far I've lost £450 in lost revenue and rising by £150 PER DAY.

I could have paid the £160 for the items instead of £90 and had the vehicle back on the road in 2 days.

Now I have to decide if I pay the higher cost, get the car on the road then screw around with the hassle of returns or just wait it out.

If you need parts in a hurry DO NOT BUY FROM THESE PEOPLE, THE COST OF SAVING MONEY IS NOT WORTH THE AGGRAVATION.

I will also state when I went onto their agent chat service, once I made it clear I was unhappy with what was going on and that I had not been informed the items were coming from germany the agent "joanna" (probably not that persons real name) SHUT DOWN THE CONVERSATION - effectively hanging up on me.

DO NOT EXPECT DECENT SERVICE FROM THESE PEOPLE, if you look at their reviews, there are DOZENS of 1 star reviews all echoing parts of what I've just said - some people have waited WEEKS for delivery of an item, only to learn it was OUT OF STOCK WHEN IT WAS SOLD and APP were waiting for delivery (from china) for new stock before shipping.

YOU HAVE BEEN WARNED.

3 de fevereiro de 2025
Opinião espontânea
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello,
We regret that we did not meet your expectations.
The website has all the information about us, delivery, and deadlines.
We do not have the autopartspro app. How could you order there?
Unfortunately, we were unable to find your orders in our system and therefore cannot provide you with a personalized response.
Please contact us at trust@autopartspro.co.uk to enable us to identify you and help you.
Best Regards,
Autopartspro Team.

Classificada 4 em 5 estrelas

Citroen Heater Blower

Correctly received what I ordered in a well packed box that prevented any damage,great website for finding my parts albeit lots of choice for same part.
Would have been 5 star if delivery was quicker.

24 de janeiro de 2025
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Trevor!

Thank you for your feedback.

Have a nice day!

Best regards,
Autopartspro Team

Classificada 1 em 5 estrelas

Stay clear

If you're in the trade stay clear of this company if you want parts fast! 2 weeks to pack and post 2 thrust washers and to top it off they use evri so god knows if it will ever turn up!......stay clear

14 de janeiro de 2025
Opinião espontânea
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi Ben! We apologize for any inconvenience caused. The standard order processing takes up to 48 hours, and delivery takes 4-6 business days. However, there are occasional delays. For our part, we are doing our best to expedite the process. If we can help you in any way, please contact us at trust@autopartspro.co.uk. Best Regards, Your Autopartspro Team

Classificada 5 em 5 estrelas

Happy customer

The required parts were delivered promptly, whole process was an easy transaction. From selecting what was required through to delivery.
I will definitely continue to use Autopartspro

25 de setembro de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Joe!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
AutopartsproTeam

Classificada 5 em 5 estrelas

Very fast delivery of my part

Very fast delivery of my part, I have ordered on the 15th July and received my item on the 20th, I didn't expect it to come so soon.

20 de julho de 2024
Opinião espontânea
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
AUTODOC Team

Classificada 5 em 5 estrelas

Great site

Fast service and delivery of parts and good quality items, very pleased.

3 de julho de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Henry!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Autopartspro Team

Classificada 5 em 5 estrelas

Good email explanations and help &…

Good email explanations and help & delivery good

3 de julho de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Andre!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.

Best regards,
Autopartspro Team

Classificada 5 em 5 estrelas

very good web site enabled me to get…

very good web site enabled me to get the correct parts.very good price.
well imformed about delivery.
parts arrived on time

21 de junho de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Alan!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.

Best regards,
AUTODOC Team

Classificada 5 em 5 estrelas

LR Shopper

Excellent online shopping for LR parts

3 de junho de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi! Thank you for your positive rating! We are glad that you were satisfied with our services. We appreciate your opinion and will try to improve our service even more.Best regards, AUTODOC Team

Classificada 5 em 5 estrelas

Quality and service

I ordered a pair of struts for the car which were delivered on time.They were very well packed and top quality.The fitted perfectly.Excellent service.

25 de abril de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello Pratap !

We want to thank you for your time and positive feedback!

Best regards,
Autopartspro Team

Classificada 1 em 5 estrelas

You have not delivered the parcel

You have not delivered the parcel, you say you have but you lie. I have not got the parcel, and have not signed any thing.
I have CCTV that proves your driver has not been here.
You are rubbish

17 de maio de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello, We are sorry to hear you faced any inconvenience. Our quality control manager will look into the issue that occurred and get back to you in the shortest term. Best Regards, autopartspro Team

Classificada 2 em 5 estrelas

Incredibly slow

Incredibly slow, and bad at communicating.

15 de abril de 2024
Opinião espontânea
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello, We're incredibly sorry about your disappointment with our service. Please remember that we deliver goods from Germany, so it takes longer than from your local store. We deeply appreciate your understanding and patience. Please be informed that our quality control manager will get back to you in the shortest term. Best Regards, AutopartsproTeam

Classificada 5 em 5 estrelas

Parts arrived promptly and were as…

Parts arrived promptly and were as described! I was kept informed at their progress at all stages.

29 de março de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hi! Thank you for your positive rating! We are glad that you were satisfied with our services. We appreciate your opinion and will try to improve our service even more.Best regards, autopartspro Team

Classificada 5 em 5 estrelas

Easy to order

Easy to order, supplier of original parts, delivered in a timely manner.

28 de março de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello! Thank you for your feedback. We are very happy to know that we were able to surprise and please you!

Best regards,
AUTODOC Team

Classificada 5 em 5 estrelas

good

good description fast delivery and good price

13 de março de 2024
logótipo da Autopartspro - Great Britain

Resposta da Autopartspro - Great Britain

Hello David!
Thank you for your positive feedback!

Best regards,
AUTODOC Team

A Experiência Trustpilot

Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.

Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.

Leia mais sobre como processamos as opiniões na Trustpilot.

Aqui estão 8 dicas para escrever óptimas avaliações.

A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.

Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.

Saiba mais