This company are con men as sent out wrong part and then after 1 hour trying to get a way to contact them find out you need to pay for the return after already paying extra postage to get hassle free... Ver mais
A empresa respondeu
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Leia as opiniões dos outros
Wish I would of ordered off eBay . Ordered last Tuesday 20th and being advised delivery Wed/Thurs 28/29 . Just repeating what everyone else says . No delivery options for next day etc. No ETA when ord... Ver mais
A empresa respondeu
Easy to identify the required parts on your site. Quick and user friendly order process. Timely and well packaged items received at my door. Generally a 5-Star Service. Keep up the good work & pr... Ver mais
A empresa respondeu
Spare part was good quality and very well packed and fitted perfectly. Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, i... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Your car parts shop for ✓ low-priced auto parts ✓ brakes ✓ filters and more - we have almost everything for your vehicle at attractive prices
Informações de contacto
Reino Unido
- trust@autopartspro.co.uk
- autopartspro.co.uk
3,7
Aceitável
312 opiniões
Pede aos clientes que escrevam opiniões
Esta empresa convida os seus clientes a escrever opiniões, sejam estas positivas ou negativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 14 horas
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
Very helpful
Very helpful. Prompt reply to my queries. Very professional.
Thanks.
19 de fevereiro de 2024
Resposta da Autopartspro - Great Britain
Hi there!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team
Fast service with a great amount of…
Fast service with a great amount of available parts.
21 de fevereiro de 2024
Resposta da Autopartspro - Great Britain
Hello David!
Thank you for your feedback. We are very happy to know that we were able to surprise and please you!
Best regards,
Autopartspro Team
Did the job just work fine
20 de fevereiro de 2024
Resposta da Autopartspro - Great Britain
Hello Richard!
Thank you for your positive feedback!
Best regards,
Autopartspro Team
The service and speed was good
The service and speed was good. But the packaging was a massive overkill I even posted it on face book.
2 de fevereiro de 2024
Resposta da Autopartspro - Great Britain
Hello Gary,
We are sorry to hear that you aren't satisfied fully.
Please be informed that all our parcels are insured and have several standard box sizes, depending on the courier.
Thanks for your feedback , we will work in this direction.
Best Regards,
Autopartspro Team.
Great service
26 de janeiro de 2024
Resposta da Autopartspro - Great Britain
Hello Jm!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Autopartspro Team
Resposta da Autopartspro - Great Britain
Hello John! Thank you for your feedback. We are very happy to know that we were able to surprise and please you! Best regards, Autopartspro Team
Your service is excellent
15 de dezembro de 2023
Resposta da Autopartspro - Great Britain
Hello MR LASSILEEN SAMUEL!
Thank you for your kind words and appreciation of the quality of our work.
Your feedback - is the best reward for us.
We are looking forward to seeing you in our online store.
Best regards,
Autopartspro Team
Starter motor rubbish
Took 5 days for my new starter motor to come and then it only worked less than 10 times before clapping out a month later. I would not recommend these.
1 de setembro de 2023
Opinião espontânea
Resposta da Autopartspro - Great Britain
Hi Anthony!
We are sorry to know that you were not satisfied with your purchase. Please contact us at trust@autopartspro.co.uk with detailed information.
We look forward to hearing from you.
Best regards,
Autopartspro team
Exactly what was ordered, no fuss
Delivered as stated but could have been sooner had I been in more of a rush.
28 de novembro de 2023
Resposta da Autopartspro - Great Britain
Hi Brian!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Autopartspro Team
Great service will use again
2 de novembro de 2023
Resposta da Autopartspro - Great Britain
Hello Luke!
Thank you very much for your kind words.
We will continue to delight you with high-quality service.
Best regards,
Autopartspro Team
Order came very quickly and was able to…
Order came very quickly and was able to fix problem
16 de outubro de 2023
Resposta da Autopartspro - Great Britain
Hello Stuart!
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
Please, feel free to contact us again.
Best regards,
Autopartspro team
My ordederell packed condi
My order received as advise. AND in good well packed condition.
23 de outubro de 2023
Resposta da Autopartspro - Great Britain
Hello Mahmoud!
Thank you for your feedback.
Have a nice day!
Best regards,
Autopartspro Team.
Resposta da Autopartspro - Great Britain
Hi Brian!
Thank you very much for your feedback and wonderful rating. We will continue to work only for 5*
Best regards,
Autopartspro Team
Purchase for Nissan Xtrail ...Ac dryer
My purchased order was completed in reasonably short time, and both the supplier and delivery service provided met my expectations.
2 de outubro de 2023
Resposta da Autopartspro - Great Britain
Hello Naturerasta!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team
Great communication
Great communication
Good advice, prompt delivery and great value for money. Very easy to deal with and would highly recommend
3 de outubro de 2023
Resposta da Autopartspro - Great Britain
Hello Joseph!
We are very glad that your cooperation with us has brought positive emotions.
Our specialists are always ready to provide professional advice.
Please, feel free to contact us again.
Best regards,
Autopartspro team
Received in good time exactly what I…
Received in good time exactly what I wanted
3 de outubro de 2023
Resposta da Autopartspro - Great Britain
Hello Derek!
We are very pleased to read the sincere reviews.
Thank you for choosing our company. We are glad that you were satisfied with everything.
Best regards,
Autopartspro Team
Misleading, difficult to use and overall poor
Severeal major problems with this site:
- The company is based in Germany but uses .co.uk which I can only describe as misleading (also no mention of this fact that I could find on the site)
- It's even called 'Autopartspro - Great Britain' on trustpilot which is also misleading
- Awkward and clunky website functionality and navigation
- Completely different part sent vs what was ordered
- Returns process is exceptionally difficult, with complex bank details being required and inadequate customs label guidance
- No telephone support, instead there's multiple delayed email chains
Based on my experience I would avoid and look elsewhere.
22 de setembro de 2023
Resposta da Autopartspro - Great Britain
Hello Mr K,
The information about our company is publicly available on the website: https://www.autopartspro.co.uk/company/ There you can also find the phone number.
Kindly note that the non-fitted parts are eligible for a standard return process.
Please contact us at trust@autopartspro.co.uk and our quality control manager will look into the issue that occurred.
Best regards,
Autopartspro Team.
Resposta da Autopartspro - Great Britain
Hello Anthony!
Thank you very much for your time and appreciation.
Best regards,
Autopartspro Team.
Quick correct delivery
18 de setembro de 2023
Resposta da Autopartspro - Great Britain
Hello Gunnar!
Thank you for taking time to leave a review of our company.
Have a nice day!
Best regards,
Autopartspro Team
Very Satisfied.
Spare part was good quality and very well packed and fitted perfectly.
Just one observation, it took six days for the part to arrive as it comes from Germany, although very pleased with everything, if you are in urgent need of a part you should bear this in mind, it does quote this on their Website.
14 de setembro de 2023
Resposta da Autopartspro - Great Britain
Hello Brian!
We are very pleased to receive positive feedback from our customers!
Good luck on any road.
Best regards,
Autopartspro Team.
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