I got set up with the app and relised the lease car i have didn't have the private plate I had changed to on it. Drew at Autoserve quickly sorted things out after contacting him on their whatsapp syst... Ver mais
Embora não verifiquemos reivindicações específicas uma vez que os autores têm direito a ter a sua opinião, podemos classificar as opiniões como "Verificadas" quando conseguimos confirmar a ocorrência de uma interação com a empresa. Saber mais
Para proteger a integridade da plataforma, todas as opiniões na nossa plataforma (verificadas ou não) são analisadas pelo nosso software automatizado 24 horas por dia, 7 dias por semana. Esta tecnologia foi concebida para identificar e remover conteúdos que violam as nossas diretrizes, incluindo opiniões que não se baseiam numa experiência real. É possível que não consigamos dar conta de tudo, pelo que poderá sinalizar alguma coisa que ache que nos possa ter escapado. Saber mais
Leia as opiniões dos outros
I have dealt with your company since 2021. Always great efficient service. I have dealt with Sharon and she deserves a huge mention and thankyou for her help advice and exemplary service an absolute... Ver mais
A empresa respondeu
Drew deserves a medal as he has the patience of a saint! His understanding. time and care was beyond the call of duty when dealing with my MOT booking and very much appreciated. Thank you.
A empresa respondeu
James was exceptionally proactive in covering all my needs, checked out the date of the first appointment offered, realised that the date was not in the agreed range and took initiative to find anothe... Ver mais
A empresa respondeu
Informações sobre a empresa
Escrito pela empresa
Autoserve is a rapidly growing vehicle and fleet management company located in the West Midlands. We offer comprehensive guaranteed maintenance and fleet contracts across the UK, designed to encapsulate our philosophy of ‘one call does it all’. With over 40 years’ experience, our dedicated and friendly team prides itself on offering cost-effective and personalised solutions for our customers. We continually strive be innovators within the industry, rapidly responding to the changing and diverse needs of our customers. All of our partnered garages and suppliers work with us to offer discounts and service level agreements, which include both guarantees on workmanship and spare parts. In addition, we utilise a sophisticated, in-house computer system which draws on motor manufacturer information and technical trade databases. This provides us with invaluable data for every make and model of vehicle on the UK’s road network. Finally, all Autoserve customers have access to our 24/7, in-house Driver Helpline. Manned by our own highly-trained and friendly team members, they’re able to offer advice and support based on the unique specifications of your car’s make and model; providing you with advice that’s accessible and personalised.
Informações de contacto
2, Saint Kenelm Court, B62 8HD, Halesowen, Reino Unido
- autoserve.co.uk
4,6
Excelente
393 opiniões
Sem histórico recente de solicitação de opiniões
Esta empresa não convidou os clientes recentemente, pelo que as opiniões podem não ser representativas
Respondeu a 100% das suas opiniões negativas
Geralmente responde dentro de um mês
Como esta empresa usa o Trustpilot
Veja como as respetivas opiniões e classificações são obtidas, classificadas e moderadas.
The customer service was perfect
The customer service was perfect. The young lady who dealt with my request was very polite and professional
1 de agosto de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thank you, Francoise, for leaving such a lovely review. We truly appreciate your kind words and support.
Phoned up auto serve to arrange service…
Phoned up auto serve to arrange service for my car. Got through quickly and the service was arranged very quickly and easily. Great response from auto serve.
29 de julho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thank you so much for your kind words and for taking the time to leave us a review! We're thrilled to hear you had a great experience your support truly means a lot to us. If you could advise which member of our team you spoke with so that we can pass on your comments to them. Thanks Autoserve
Jackie was really helpful and booked my…
Jackie was really helpful and booked my service instantly for me. Called the dealership and booked it in for this week. Very polite, friendly and provided a great service
28 de julho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thank you so much for your lovely review! We're so glad to hear you had a great experience we will be sure to pass your comments on to Jackie
Reliable and friendly.…
I have used Autoserve for some years and the service has always been very good. The people are friendly and polite. Agent Jackie provided a lot of help today to overcome a potential problem and help me make a service and MOT booking convenient for me.
22 de julho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Hi Wyn,
We’re always pleased to hear when our team is making a difference. Thank you again for your feedback — we’ll be sure to pass it along to Jackie.
Best regards,
The Autoserve Team
Great company to deal with.
Great experience- we refer lots of our clients to Autoserve for their Servicing, tyres and maintenance and have always received a warm welcome on the phone, staff always polite and when things don't quite go the way we want them to, which happens, Autoserve are quick to respond and get things done- V Happy.
18 de julho de 2025
Opinião espontânea
Service and service beyond
From the moment the call went it - I was treated with utmost professionalism and courtesy, respect. The matter was dealt with exceptional ease and through the breakdown / trip to garage and sorting replacement car - every moment was communicated clearly and promptly. Alex was a complete star.
16 de julho de 2025
Opinião espontânea
Charlotte Siddle helped me and was…
Charlotte Siddle helped me and was wonderful
10 de julho de 2025
Opinião espontânea
Super quick response to emails and…
Super quick response to emails and ALWAYS a fantastic service. These people are a real pleasure to deal with.
Thank you
5 de julho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
We’re always pleased to hear when our teams are making a difference. We’ll pass your feedback on to the team – thank you again! Autoserve Team
prompt and helpful
I emailed with a query regarding a service and MOT. I had an immediate response from Charlotte who was extremely helpful and able to answer my query within a few minutes. Many thanks, Excellent service!
4 de julho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
We’re delighted Charlotte was able to assist – we’ll be sure to let them know you appreciated their help. Thank you for choosing Autoserve.
Service booking
Alex was very helpful and sorted the issue I had with booking my service promptly and professionally.
2 de julho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thank you for your kind words. We’re so pleased to hear you had a great experience and that Alex was able to help. Many thanks, the Autoserve Team.
I was helped by Jackie who was very…
I was helped by Jackie who was very professional and helpful.
1 de julho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thanks so much for your lovely review! We’re delighted to hear everything went smoothly and appreciate you taking the time to share your experience. Best wishes, the Autoserve Team.
Amazing Service
Charlotte was very helpful and assisted me in booking my service.
30 de junho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
We’re really pleased to hear that you were happy with the service and that Charlotte could assist you. Thank you for your feedback – The Autoserve Team.
Great service
Great service, friendly and personal with quick responses, always accommodating and nothing too much trouble. Highly recommended.
30 de junho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thank you for your review! It’s always great to hear when we’ve been able to help. We’ll be sure to pass on your thanks to the team. Kind regards, the Autoserve Team.
Charlotte was very helpful and proactive…
Charlotte was very helpful and proactive in sorting my query.She kept in constant contact
30 de junho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thanks for the lovely review! We're glad Charlotte could support you and will be sure to let them know. Many thanks again – The Autoserve Team.
Resposta da Autoserve Ltd
We're thrilled to hear that everything went well and that our team could assist you. Thanks again for your kind words – The Autoserve Team.
Quick & easy booking
Quick & easy, made booking over the phone. Alex was super helpful. Followed up with a phone call to make sure I had received the confirmation email.
24 de junho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thank you for the positive feedback! We're really pleased you had a great experience and we’ll make sure Alex receives your comments. All the best – Autoserve.
Excellent service
Excellent service, booking made and confirmed within minutes of finishing the call.
23 de junho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
We really appreciate you taking the time to leave us a review. We're so glad to hear you had a positive experience – thank you again from all of us at Autoserve.
Jackie was Very helpful
Jackie was Very helpful, she sorted out my new booking straight away
23 de junho de 2025
Opinião espontânea
Resposta da Autoserve Ltd
Thanks for the lovely review! We're glad Jackie could support you and will be sure to let them know. Many thanks again – The Autoserve Team.
A Experiência Trustpilot
Qualquer pessoa pode escrever uma opinião na Trustpilot. As pessoas que escrevem opiniões têm direito a editá-las ou eliminá-las a qualquer momento. Estas opiniões serão exibidas enquanto uma conta estiver activa.
Contamos com uma equipa especializada e tecnologia inteligente para proteger a nossa plataforma. Descubra como combatemos opiniões falsas.
Leia mais sobre como processamos as opiniões na Trustpilot.
Aqui estão 8 dicas para escrever óptimas avaliações.
A verificação pode ajudar a garantir que são pessoas reais a escrever as opiniões que lê no Trustpilot.
Oferecer incentivos em troca de opiniões ou solicitá-las selectivamente pode distorcer o TrustScore, o que vai contra as nossas directrizes.