This is my 4th time using Auto Star Transport to move my car from WI to CA and back. My phone call were answered promptly and any additional phone call and questions were answered quickly and professi... Ver mais
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Leia as opiniões dos outros
They were awesome from start to finish. I checked pricing on several companies and they beat them by $200 for my transport from the LA area to Boise. Answered all of my questions. I had to change my... Ver mais
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From the start of transaction !! They gave me a very good price. They were very prompt. They did exactly what they said they were gonna do I sent an expedition all the way to Dallas, Texas from Jackso... Ver mais
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I used Auto Transport recently to ship my 2018 Chrysler Pacifica from Phoenix, AZ to Alexandria, VA. Tony Salvini was my contact person and he did a great job. Tony kept me in the loop with regul... Ver mais
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Informações sobre a empresa
Escrito pela empresa
Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.
Informações de contacto
80 SW 8th St, 33130, Miami, Estados Unidos da América
- 888-802-8250
- info@autostartransport.com
- autostartransport.com
4,6
Excelente
272 opiniões
Respondeu a 100% das suas opiniões negativas
Geralmente responde em 48 horas
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Bad Experience - But Could Have Been an Outlier …
While I will say getting a quote was easy and the price was fair, once I made the down payment, the commitment level fell off the charts.
There was a 5 day window available to transport my car 5 hrs and the representative I was working with assured me multiple times my car would deliver by the time it was needed, including still the morning of the last day it was supposed to arrive.
It wasn’t until we got to the mid-day point of the 5th day (last day delivery could be expected) when I politely, yet pointedly, asked if they would still get my car delivered by the end of the day … and then got a message saying “nothing yet” and that there are no guarantees, but I was entitled to a refund.
I was very clear the entire time of the deadline to get my car to me and I even questioned why they didn’t even consult me when they found a driver that cost a little more but guaranteed delivery next day. They just informed me after the fact that the option was on the table for a little more money, but they declined on my behalf and then didn’t follow through with their delivery commitment at all and I lost almost a week waiting.
On the 5th day, mid-day. I did cancel my reservation and went with a competitor of Auto Star that picked up that same day and delivered the next morning for just a tad more money.
I hope my experience was an anomaly and based on other reviews, it very well could have been … but just make sure you understand the fine print of what you are signing up for vs what they verbally assure you of, as the two were not the same during my experience.
Nexus auto transport is who I ended up going with and they did exactly what they said they would for the price agreed upon.
10 de maio de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Thank you for taking the time to share your experience. We’re very sorry to hear that the process did not meet your expectations and that the communication and coordination surrounding your transport caused inconvenience.
We understand how important deadlines are when arranging vehicle transportation, and we sincerely apologize that we were unable to secure a carrier within the timeframe you needed. We also regret that the communication regarding available carrier options and delivery expectations was not clearer throughout the process.
Please note that your refund will be processed accordingly.
Your feedback has been noted and will be taken into account as we continue working to improve our communication and dispatch procedures.
We appreciate you bringing this to our attention and wish you all the best moving forward.
Fantastic and very responsive
Fantastic and very responsive. From the first call to the delivery. Kept in the loop the whole time. Quick transport coast to coast
14 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Jeremy! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
This is my 4th time using Auto Star…
This is my 4th time using Auto Star Transport to move my car from WI to CA and back. My phone call were answered promptly and any additional phone call and questions were answered quickly and professionally. Every driver that AutoStar found for the transports wwere very professional and kind. My cars always arrived in perfect condition. I would highly recommend this company.
23 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Juan Acosta @ 786-228-5057: Hi Sue! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!
This company was amazing
This company was amazing, fast and reliable. I would definitely recommend them to transport your car
24 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Noah Salvini @ 786-577-5176: Hey Torrie! Thank you for your great review! It was a pleasure working with you and I am glad you were satisfied with our service. Customer satisfaction drives our business and is always our #1 goal. Thanks again for everything and for taking the time to leave us your opinion, we greatly appreciate it! If you, your family, or friends need a worry-free vehicle transport, don't hesitate to contact me directly @ 888 802 8250 Ext 2256 or 786-577-5176, or via email @ noah.salvini@autostartransport.com. All the best!
From the start of transaction !
From the start of transaction !! They gave me a very good price. They were very prompt. They did exactly what they said they were gonna do I sent an expedition all the way to Dallas, Texas from Jacksonville, Florida . It arrived there exactly when he said it would he texted me pictures showing the drop off. He called me to let me know that it was delivered and it was one of the best Transport transactions I’ve ever used and I’ve been doing this for 30 years at a high level..Great Transport Company to use .
24 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Demetri Valerga @ 786-577-5175: Hello George! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at demetri.valerga@autostartransport.com
Avoid AutoStar if you actually value…
Avoid AutoStar at all costs. Save yourself the stress and headache of dealing with a dishonest company.
I had a $250 credit from a previously canceled booking that they promised in writing would be applied to my new shipment. Eduardo, my coordinator, quoted me an all-inclusive price of $1,950.
However, the driver showed up on a Saturday—when their office is closed—and the paperwork didn't show my credit at all. The driver refused to release my car unless I paid him $1,550 in addition to the $400 + 250$ I had already paid AutoStar upfront.
In total, I ended up paying $2,200 for what was supposed to be a $1,950 job. When I demanded my $250 back, Eduardo suddenly invented a "base price" of $2,200 that appeared nowhere in my signed contract. It is a total bait-and-switch.
They are great at communicating until they have your money; then, they hide behind bad math to keep your deposit.
25 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Thank you for taking the time to share your feedback. We’re sorry to hear about the confusion regarding your pricing and the application of your credit.
After reviewing the details, the $250 credit from your previous order was already applied to the total tariff, resulting in the agreed amount of $1,950. Without that credit, the overall tariff—as well as the carrier pay portion—would have been higher. The breakdown provided at the time of booking reflected this adjustment, with the broker fee and carrier pay clearly outlined.
We understand how this may have been unclear, and your feedback has been noted. We will take it into account as we continue working to improve transparency in how pricing and credits are presented.
We appreciate you bringing this to our attention and wish you all the best moving forward.
AutoStar Transport Express
AutoStar Transport Express, LLC provided an outstanding experience from start to finish. Their team handled the shipping of my Nissan Leaf with impressive speed and efficiency, keeping everything on schedule. Communication and coordination were seamless, and I was kept informed throughout the entire process. The vehicle arrived safely and in perfect condition, with no issues at all. I highly recommend their services for anyone seeking reliable and professional auto transport.
17 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!
Autostar transport is absolutely the…
Autostar transport is absolutely the best! Such great communication from George the transport coordinator, Timing was on point, estimated dates of arrival was sooner than anticipated,everything went so seamlessly and efficiently,Matson employees was absolutely amazing to work with. Cars were delivered exactly as it was left with them no issues no problems!! Please consider Autostar as your car relocation specialist they have convenient door to door delivery and your car is in good hands. Their logistics team is located wherever you need your vehicles to go. Highly recommended and reliable service,very professional!!
10 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
George Prestera @ 786-725-5998: Thank you so much for the great review Nikki! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com
I used Auto Transport recently to ship…
I used Auto Transport recently to ship my 2018 Chrysler Pacifica from Phoenix, AZ to Alexandria, VA. Tony Salvini was my contact person and he did a great job. Tony kept me in the loop with regular updates about the status of my vehicle along the way. The most important aspect of shipping my van, was what was inside the van, I had my power Permobile wheelchair inside the van as well. I needed the van to arrive on the exact day when I flew into Regan international airport so I could take an uber van to get the van and my wheelchair so that I was able to move about. Had the van not arrived on time, I would not be able to move at all. I am so grateful to Auto Stsr Transport, and Tony Salvini for doing such an amazing job!
Regards
Dana Rolander
23 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Tony Salvini @ 786-228-5234: Hey Dana! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.
Golfcart transport
Requested transport from Florida to Michigan for a golfcart in an enclosed trailer and the experience was flawless if fact the cart arrived a day earlier than expected.
12 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Angela, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
The Best Auto Transport Company in the Industry
There's a reason why AutoStar Transport Express is accredited with the BBB. In the past, I made a poor choice of trusting my vehicles with companies that were non-accredited, thinking there was no difference. There is definitely a difference in all aspects of the process. From the point of initial contact to delivery, the company communicated with me. The driver was excellent and handled my precious BMW M4 with care and kept in consistent communication with me. I opted for the enclosed transport as recommended by the agent and I was so happy with the way my vehicle looked. No bugs, no dings from flying rocks, or temptations by bad actors. I highly recommend this company. They were just a little more pricier than the next transport company but if you want your vehicle delivered hassle free and feel comforted throughout the process then it's worth the little bit more. I will use this company again and will recommend to family and friends.
27 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Alexis for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
They were awesome from start to finish
They were awesome from start to finish. I checked pricing on several companies and they beat them by $200 for my transport from the LA area to Boise. Answered all of my questions. I had to change my location drop off from Boise to Meridian after booking and they didn’t charge me any extra fee. Communicated w the driver around pick up and drop off easily through text or phone. I wasn’t going to be present for the drop off (dropped w my landlady) and was able to Zelle the driver directly to not inconvenience her.
31 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Sean Hancock @ 786 228 5243: Thank you, Christina, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!
Left high and dry by AutoStar
I'm glad so many others had a good experience with this company; I did not. Manny gave me a 5-day window in which AutoStar would find a carrier. Once I paid my deposit (well in advance of the 5-day window), the communication ceased from AutoStar, and the only way I was able to obtain updates was to initiate contact with them. In the end, they left me without transport services and Number 1 Auto Transport came through at the last minute for us. The difference in the level of communication and overall service between AutoStar and Number 1 was night and day with Number 1 being far superior in every aspect.
24 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Thank you for taking the time to share your experience. We’re very sorry to hear that the process did not meet your expectations and that communication was not as consistent as it should have been. We understand how important timely updates and reliable coordination are, especially within a defined pickup window, and we regret that we were unable to secure a carrier for your order. Your feedback has been noted and will be taken into account as we continue working to improve our service and communication. Please note that your order has been fully refunded. We appreciate you bringing this to our attention and wish you all the best moving forward.
We shipped our RAV4 to Texas from North…
We shipped our RAV4 to Texas from North Dakota. It was easy; on-time pick up and delivery and we were able to pay by Zelle. The car was in fine shape when it arrived.
Thank you AutoStar Transport.
3 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Marie Cortelezzi @ 786-725-2243: Thank you so much for the great review Nelda! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4215, 786-725-2243, or by email marie.cortelezzi@autostartransport.com
Great experience
Great experience. On time for pick up and swift delivery. Good communication.
28 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Yasmin Sairally @ 786-725-5995: Thanks Erika & Paul for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com
We use Autostar to assist with vehicle…
We use Autostar to assist with vehicle transfers from state to state. Eduardo is always quick to get us all squared away! The transporters communicate well upon pick and delivery. Would recommend 10/10
1 de abril de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Whitney, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
Very good communication and fast…
Very good communication and fast delivery
15 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Eduardo Troconis @ 786-228-5569: Hey Gonzalo, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com
I had a very good experience with AutoStar Transport Express
I had a very good experience with AutoStar Transport Express. Would certainly us them again. I contacted several companies to ship my car and they, by far, were the most responsive.
14 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Jack! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Easy booking and great service
Easy booking. Great customer service. Best price.
9 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Steven Miller @ 786-871-0071: Hi Yaswanth! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com
Great service
Economical and professional! Delivery ahead of schedule.
8 de março de 2026
Opinião espontânea
Resposta da AutoStar Transport Express
Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.
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