AutoStar Transport Express Opiniões 265

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is my 4th time using Auto Star Transport to move my car from WI to CA and back. My phone call were answered promptly and any additional phone call and questions were answered quickly and professi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience went flawlessly picked up and dropped off as per time promised and my driver kept me informed the whole way, couldn’t be happier

A empresa respondeu

Classificada 5 em 5 estrelas

They were awesome from start to finish. I checked pricing on several companies and they beat them by $200 for my transport from the LA area to Boise. Answered all of my questions. I had to change my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the start of transaction !! They gave me a very good price. They were very prompt. They did exactly what they said they were gonna do I sent an expedition all the way to Dallas, Texas from Jackso... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agente de transporte de veículos

Escrito pela empresa

Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

265 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Autostar was a pleasure to work with

Autostar was a pleasure to work with. They are very punctual on their correspondence and stick to their price and delivery time. I worked with Demetri whom was excellent so good I reused this company multiple times. 4 times in two years. I highly reccomend them.

4 de janeiro de 2026
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Resposta da AutoStar Transport Express

Demetri Valerga @ 786-577-5175: Hello Richard. Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at
demetri.valerga@autostartransport.com

Classificada 5 em 5 estrelas

Autostar Transport was great!

Autostar Transport was great!! They moved my '64 Impala from PA to TX. The price was fair, driver was courteous, on-time, and my car was delivered without a scratch. 100% recommend them.

21 de fevereiro de 2025
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Resposta da AutoStar Transport Express

Tony Salvini @ 786-228-5234: Hey Rob! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.

Classificada 1 em 5 estrelas

Strongly Not Recommended

Strongly Not Recommended – Dishonest and Unprofessional Service

A few days ago, I contacted AutoStar Transport to move a forklift. I confirmed the price with their staff and clearly stated that the transport had to be completed within the following two days, which they agreed to.

On the first day, they failed to provide any confirmed pickup time. When I reached out, I was told they were “working on it” and that a driver might not be assigned until the second day. After that, they stopped proactively communicating with me.

On the second day, I still received no pickup time. When I contacted them again—this being the final day the transport had to be completed—I was suddenly told that they could not assign a driver unless I paid an additional $200.

I was extremely upset by this clear lack of honesty. I requested to cancel the order, but they stated that while cancellation was allowed, they would not refund my $100 deposit. With my schedule extremely tight and their policy leaving me no real alternative, I was forced to compromise and ended up paying an additional $109 on top of the original price just to complete the transport.

I am very disappointed with this company. Last-minute price increases, delays, and using a non-refundable deposit as leverage reflect a complete lack of professionalism. This was the worst service experience I have ever had. I believe I am not the first customer to encounter this situation, and I hope others will take this experience into consideration to avoid unnecessary losses.

17 de dezembro de 2025
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Resposta da AutoStar Transport Express

Thank you for taking the time to share your experience. We’re sorry to hear about the issues you encountered regarding scheduling, communication, and pricing during your transport. We understand how important timing and clear agreements are, especially when working within a tight deadline, and we regret that your experience did not reflect those expectations. Your feedback regarding the pickup coordination and the changes presented during the process has been noted and will be taken into account as we continue reviewing our internal procedures and carrier assignment process. Input like yours helps us identify areas where clearer communication and consistency are needed. We appreciate you bringing this to our attention and wish you all the best moving forward.

Classificada 5 em 5 estrelas

⭐⭐⭐⭐⭐ Highly Recommend

⭐⭐⭐⭐⭐ Highly Recommend

I had a great experience with Autostar Transport Express. The service was professional, dependable, and efficient, just as advertised. Pricing was fair and reasonable, and the overall experience exceeded expectations. I would not hesitate to use them again or recommend them to others.

22 de dezembro de 2025
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Resposta da AutoStar Transport Express

Alan Iberlucea @ 786-725-5989: Hi Carla! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!

Classificada 5 em 5 estrelas

They communicated well

They communicated well. The price was very reasonable. And they delivered in a timely manner.

27 de novembro de 2025
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Resposta da AutoStar Transport Express

Yasmin Sairally @ 786-725-5995: Thanks Norman for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com

Classificada 5 em 5 estrelas

Best Choice!

I normally do not pay any attention to ads on Facebook but with AutoStar Transport, I am glad I did! I went directly to their website and inquired about shipping my car from Raleigh, NC to San Juan, Puerto Rico as I had already moved but desperately needed my car living in a remote area. Valerie was the angel that handled my case and she was patient and caring. She made sure she calmed every single one of my wild and crazy nerves while going through the process. She answered every question I had quickly and even answered me while she was out of the office!

When my car arrived at the port, I had to handle some serious red tape with the tax office. AutoStar Transport cannot assist with that part but Valerie still answered me when I updated her on any paperwork that I might need.

I highly recommend the patient, professional and empathetic team at AutoStar Transport! Thank you so much!

29 de setembro de 2025
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Resposta da AutoStar Transport Express

Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!

Classificada 5 em 5 estrelas

Transported car from NY to AZ

Transported car from NY to AZ. Clear communication and on-time delivery. Can't ask for much more than that!

15 de novembro de 2025
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Resposta da AutoStar Transport Express

Yasmin Sairally @ 786-725-5995: Thanks Bill for the nice review. We are very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you have any friends or family looking for help to ship a vehicle, please don't hesitate to call me on the toll-free number 888 802 8250 ext 2233, or directly at 786-725-5995, or by email to yasmin.sairally@autostartransport.com

Classificada 4 em 5 estrelas

Not bad, just a little bump...

I was happy with the service, and received my vehicle delivery in a timely manor. I did have a issue with the driver, who while loading the vehicle, bumped the front bumper license plate holder. No damage, but it did raise an eyebrow as to the skill of the driver and the safety of my vehicle on a cross country journey. But overall everything worked out so I can't complain. Or I could, but why be a negative Nancy?

22 de novembro de 2025
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Resposta da AutoStar Transport Express

Alan Iberlucea @ 786-725-5989: Hi Clayvin! Thank you for the nice review. I am happy that your transport experience with us was so easy. Next time you need vehicle transport, you know we will surely give you the same great service as before. My team and I always strive to provide the best service possible, despite any complications we may face. Always glad to help! I look forward to providing our services to you and your relatives and friends again and again. As always, I may be reached by phone at 786-725-5989 or 888-802-8250 Ext. 2231 or via email at alan.iberlucea@autostartransport.com. Thank you and have a great day!

Classificada 5 em 5 estrelas

Had a wonderful experience

Had a wonderful experience. Called Friday morning and spoke with George P. whom it was a pleasure to speak with. He handled my reservation from start to finish very smoothly. Vehicles were picked up that same afternoon @ 3pm from NY and dropped off in Florida by that following Monday by 8am.

7 de novembro de 2025
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Resposta da AutoStar Transport Express

George Prestera @ 786-725-5998: Thank you so much for the great review Sharon! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. We always make sure to work with reputable carriers to guarantee great service to our customers. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 4209, 786-725-5998, or by email george.prestera@autostartransport.com

Classificada 5 em 5 estrelas

Excellent experience

Excellent experience, a very good company to deal with. They got me a transporter super fast, no waiting, easy pick up of my vehicle and quick drop off 4 days later (from NJ to NM). Good follow ups via phone and texts. Professional, helpful driver. Very reasonable shipping price! This is a company to trust 100%! I'm definitely will be using them with my next shipping!

29 de outubro de 2025
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Resposta da AutoStar Transport Express

Edwin Meffe @ 786-228-5364: Hi Raymond! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.

Classificada 5 em 5 estrelas

They picked up and delivered my Polaris…

They picked up and delivered my Polaris razor from Washington to Tucson. Everything was great car was in perfect condition. No damage on time. I would recommend them for any auto transport.

9 de novembro de 2025
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Resposta da AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey CJ, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Classificada 5 em 5 estrelas

Everyone for friendly

Everyone for friendly, professional and helpful.

3 de novembro de 2025
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Resposta da AutoStar Transport Express

Juan Acosta @ 786-228-5057: Hi Kim! Thank you for taking your time to share your experience. We are so glad to hear your transport experience was great. It is always great to hear positive feedback from our customers that all our efforts are both recognized and appreciated. My team and I always strive to provide the best service possible. Glad to help. And if you ever need us, feel free to call me. It's my pleasure to assist. I can be reached at (786) 228-5057 or (888) 802-8250 Ext. 2260 or via email juan.acosta@autostartransport.com. Thanks!

Classificada 5 em 5 estrelas

GREAT TO DEAL WITH

GREAT TO DEAL WITH. TO THE POINT, PRICE WAS QUOTE VIA TEXT. PLACED DEPOSIT REQUIRED OVER EMAIL LINK. TOOK ALMOST A WEEK TO GET VEHICLE PICKED UP WHICH WAS FINE FOR MY SITUATION. SHIPPING FROM LUBBOCK TX TO SEATTLE WA. DRIVER WAS FRIENDLY AND RESPECTFUL. TIME FRAME GIVEN BY DRIVER WAS EXACTLY TIME FRAME TO ARRIVE IN WASHINGTON. HIGHLY RECOMMEND THIS COMPANY. REST OF PAYMENT WAS DUE AT DELIVERY NOT AT PICK UP WHICH MADE ME COMFORTABLE KNOWING THEY WOULD NOT BE TRYING TO CHANGE PRICING ON ME. THANK YOU

11 de novembro de 2025
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Resposta da AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey Eric, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Classificada 5 em 5 estrelas

This company made the process of…

This company made the process of transporting my vehicle so easy. Excellent communication, extremely fast service and the car delivered safely. I highly recommend this company.!! Price was great too

24 de outubro de 2025
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Resposta da AutoStar Transport Express

Edwin Meffe @ 786-228-5364: Hi Kristin! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.

Classificada 5 em 5 estrelas

my Subaru…

I used auto star to transport my Subaru from Boston to California. M Alexander was the driver and he and the company was as timely as possible with pickup and delivery, and kept me posted with delivery updates. Fortunately, I was able to be flexible as there was delay at both ends. My car was delivered in perfect condition other than the expected dirt from being driven 3000 miles. My father enjoyed practicing his Russian. I will definitely use them again for the return trip.

8 de novembro de 2025
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Resposta da AutoStar Transport Express

Sean Hancock @ 786 228 5243: Thank you, Helen, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786 228 5243 or 888 802 8250 ext 4219 or by email sean.hancock@autostartransport.com. Thanks again!

Classificada 5 em 5 estrelas

Easy as one two three

Easy as one two three. The hauler was on time and delivered with care.

29 de outubro de 2025
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Resposta da AutoStar Transport Express

Frank Navas @ 786-228-5373: Thank you so much for the great review, Gerry! I’m very happy to hear that the transportation went smoothly and you are satisfied with the service. If you or any of your friends need to transport a vehicle please contact me at 888-802-8250 ext 2248, 786-228-5373 or by email frank.navas@autostartransport.com

Classificada 5 em 5 estrelas

Overall 5-star experience

The communication from agent was very prompt and precise. The driver was thorough and professional. Pickup and drop-off was efficient

31 de outubro de 2025
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Resposta da AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey Nauman, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Classificada 5 em 5 estrelas

Driver contacted us as needed and did a…

Driver contacted us as needed and did a great job!

30 de outubro de 2025
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Resposta da AutoStar Transport Express

Steven Miller @ 786-871-0071: Hi Bill! Thank you for taking the time out of your schedule to post this review. I am pleased that everything went according to plan. It was a pleasure working with you and earning your business! If you or anybody you know needs a vehicle transported, please feel free to contact me directly on 786-871-0071, 888-802-8250 x 2223, or via email steven.miller@autostartransport.com

Classificada 5 em 5 estrelas

Easy to deal with and affordable

Easy to deal with, always answered my calls. Pick up was easy and they delivered my car within 4 days. Phoenix to Minnesota. Would definitely use them again.

30 de outubro de 2025
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Resposta da AutoStar Transport Express

Tony Salvini @ 786-228-5234: Hey John! Thank you for taking the time to leave us a review, it is a nice reflection of the effort and dedication that we put towards our work. If you ever need transportation services, please feel more than free to reach out and we will get it done for you. Tony.salvini@autostartransport.com / 888-802-8250 ext 4209, 786 228 5234.

Classificada 5 em 5 estrelas

They picked up and dropped my car on…

They picked up and dropped my car on time and were very knowledgeable and friendly. My car arrived in the same condition it left. I would highly recommend this company. Perfect travel from Florida to PA.

31 de outubro de 2025
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Resposta da AutoStar Transport Express

Max Montalvo @ 786-228-5246: Hello Donna, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Donna, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards

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