AutoStar Transport Express Opiniões 273

TrustScore: 4.5 em 5

4,6

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Leia as opiniões dos outros

Classificada 5 em 5 estrelas

This is my 4th time using Auto Star Transport to move my car from WI to CA and back. My phone call were answered promptly and any additional phone call and questions were answered quickly and professi... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

My experience went flawlessly picked up and dropped off as per time promised and my driver kept me informed the whole way, couldn’t be happier

A empresa respondeu

Classificada 5 em 5 estrelas

They were awesome from start to finish. I checked pricing on several companies and they beat them by $200 for my transport from the LA area to Boise. Answered all of my questions. I had to change my... Ver mais

A empresa respondeu

Classificada 5 em 5 estrelas

From the start of transaction !! They gave me a very good price. They were very prompt. They did exactly what they said they were gonna do I sent an expedition all the way to Dallas, Texas from Jackso... Ver mais

A empresa respondeu

Informações sobre a empresa

  1. Agente de transporte de veículos

Escrito pela empresa

Offering the highest rated services in the car shipping and auto transport industry AutoStar has grown a strong reputation on reliability and transparency. Fill in quote request form on this page and a Transport Coordinator will happily call you today.


Informações de contacto

4,6

Excelente

TrustScore: 4.5 em 5

273 opiniões

5 estrelas
4 estrelas
3 estrelas
2 estrelas
1 estrela

Respondeu a 100% das suas opiniões negativas

Geralmente responde em 48 horas

Como esta empresa usa o Trustpilot

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Classificada 5 em 5 estrelas

Great service

Economical and professional! Delivery ahead of schedule.

8 de março de 2026
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Resposta da AutoStar Transport Express

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.

Classificada 5 em 5 estrelas

AutoStar Transport Express came to my rescue

AutoStar Transport Express came to my rescue after another transportation company couldn’t manage a timeframe. Without hesitation from a day to the next day, they were able to pick the car and deliver it to the port right on time. Excellent job.

3 de março de 2026
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Resposta da AutoStar Transport Express

Valerie @ 786-871-0019: Thank you for taking the time to leave such a great review. I appreciate for the opportunity to earn your business. We at AutoStar Transport Express work hard to help and accommodate to our customer's needs and try to make the transport as easy as possible for them. If you or anyone you know need assistance with a future transportation, please feel free to email me at valerie.barriga@autostartransport.com or text at 888-802-8250 Ext 2252 or 786-871-0019. Thanks!

Classificada 5 em 5 estrelas

Repeat customer here—great service both…

Repeat customer here—great service both times. I’ve used AutoStar Transport Express to ship vehicles from New Jersey to San Juan, Puerto Rico, and the experience has been consistently smooth.

Communication was clear, timing was reasonable, and both vehicles arrived in good condition. Reliable company that I’d use again.

2 de fevereiro de 2026
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Resposta da AutoStar Transport Express

Daniel Troconis @ 786-464-8184: Hi Luis, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com

Classificada 1 em 5 estrelas

Uninsured Drivers

They use uninsured drivers and do not take responsibility for major damage

4 de fevereiro de 2026
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Resposta da AutoStar Transport Express

We would like to address your concerns, but we cannot find your order under the name provided. If you would please provide an order ID, we would be happy to address your concerns.

Classificada 5 em 5 estrelas

Recently had my new car transported…

Recently had my new car transported from Texas to Alabama. I scheduled on a Thursday afternoon and the vehicle was picked up at the dealership the next day! Car was delivered that Saturday morning. Such an easy process!

28 de fevereiro de 2026
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Resposta da AutoStar Transport Express

Max Montalvo @ 786-228-5246: Hello Cynthia, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Cynthia, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards

Classificada 5 em 5 estrelas

AutoStar

I really enjoyed my experience with AutoStar, they were on-time, helpful, and got the job done.

11 de fevereiro de 2026
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Resposta da AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey Ob, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Classificada 1 em 5 estrelas

I scheduled a booking on 2/19/26

I scheduled a booking on 2/19/26. Apparently they don't even start looking for a carrier until your first available pick up date which in my case was 2/27/26. Then they had 5 days to find a carrier. First off, why would you wait until the first day of pick-up to start looking? I had to extend my stay because they couldn't find one and I ended up canceling on the 5th day (today) and went with another company that found me a transporter for tomorrow in less than 20 minutes. Utterly ridiculous, the only good thing is that their customer support staff are pleasant. Find someone else to ship your car.

4 de março de 2026
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Resposta da AutoStar Transport Express

Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations and that the timing of the carrier assignment affected your plans. In the auto transport industry, carrier availability is typically coordinated starting on or close to the customer’s first available pickup date so that drivers can be matched with shipments that fit their current routes and schedules. While this process works in most cases, there are times when availability in a specific area or route can take longer than anticipated. We regret that a carrier was not secured within the timeframe you expected. We do appreciate your kind words about our customer support team, and your feedback regarding the dispatch process will be taken into account as we continue working to improve our service and communication. Thank you again for taking the time to share your experience, and we wish you the very best moving forward.

Classificada 1 em 5 estrelas

Damage truck

Do not use this company. Driver diverted off the highway and hit an underpass. I have been trying to file a claim, but they not honoring their claim that the load is insured.
Reply to business comment:
Although the business replied that they are working on it, its been a month with no resolution. They were neglectful in ensuring their driver had insurance and are have not resolved the issue. Communication has been extremely slow. I am only asking for the damage to be repaired although this is also costing me rental cost, extra labor, etc.

3 de fevereiro de 2026
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Resposta da AutoStar Transport Express

We’re very sorry to hear about this situation and understand how serious and concerning this must be. Any incident involving vehicle damage is something we take extremely seriously. All carriers we work with are required to carry active cargo insurance, and claims are handled directly through the carrier’s insurance provider. That said, we do not take concerns about coverage lightly, and we want to ensure the proper claims process is being followed. Our goal is to make sure your claim is addressed properly and in accordance with the carrier’s policy. We appreciate you bringing this to our attention and would like the opportunity to help resolve it.

Classificada 5 em 5 estrelas

Very reputable and delivered my vehicle…

Very reputable and delivered my vehicle and contents in perfect condition.

22 de novembro de 2025
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Resposta da AutoStar Transport Express

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.

Classificada 4 em 5 estrelas

Saved me a long drive

Got some conflicting information on the front end about the timing and location of drop off, but once that was sorted, all went smoothly and my car arrived sooner than expected.

20 de dezembro de 2025
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Resposta da AutoStar Transport Express

Max Montalvo @ 786-228-5246: Hello Spencer, Thank you for such an amazing review! much appreciated. We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Spencer, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: +1 786-228-5246 or email me at max.montalvo@autostartransport.com. Thank you again for choosing Autostar Transport Express, Best Regards

Classificada 5 em 5 estrelas

Great Transportation company

Great Transportation company, Carlos Meffe Transport Coordinator got me best transporter and best price. My bucket truck was transported from Cabot, Arkansas to South New Jersey in less than 48 hours (it's about 1300 miles and 19 hour drive) highly recommend it. Will use it again!

24 de janeiro de 2026
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Resposta da AutoStar Transport Express

Carlos Meffe @ 786-725-2239: Thank you, Joe, for the feedback. Much appreciated. I'm glad you were happy with our service. It was a pleasure to help with this move and we would be more than happy to assist you or anybody you know in the future. If you or any of your friends need to transport a vehicle please contact me at 786-725-2239 or 888 802 8250 ext 2250 or by email carlos.meffe@autostartransport.com. Thanks again!

Classificada 5 em 5 estrelas

Demetri was very responsive and…

Demetri was very responsive and attentive to the moving schedule I had and ensured he could get the delivery done in a timeframe that matched my schedule and availability.

28 de janeiro de 2026
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Resposta da AutoStar Transport Express

Demetri Valerga @ 786-577-5175: Hello Bryce! Thank you for providing feedback on your transport experience. Customer feedback drives our business. We thank you for shipping with us and spending the time to leave this valuable and helpful review. When you, your family or friends want a worry-free transport for your vehicle, please contact Demetri at 888-802-8250 x2225, 786-577-5175, or by email at demetri.valerga@autostartransport.com

Classificada 5 em 5 estrelas

First time having to transport a…

First time having to transport a vehicle and Daniel made the entire process stress free with a open line of communication. Will definitely use Autostar Transport Express again

23 de janeiro de 2026
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Resposta da AutoStar Transport Express

Daniel Troconis @ 786-464-8184: Hi Christina, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me: toll-free number 888-802-8250 x 2236 / direct line 786-464-8184 / email: daniel.troconis@autostartransport.com

Classificada 5 em 5 estrelas

They were awesome

They were awesome. Manny was very helpful. I needed it picked up within a three day window and they did just that very easy to work with.

12 de janeiro de 2026
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Resposta da AutoStar Transport Express

Manny Vazquez @ (786)-725-2238: Lori, thank you for the great review and taking the time for it. It was a pleasure to work with you and I am grateful for the opportunity. One of the great things about working for a reputable company like AutoStar Transport Express is having the resources to meet and exceed our customers’ expectations as we did with you. If you or anyone you know needs to transport a vehicle, please send me an email @ manny.vazquez@autostartransport.com or call me at 888.802.8250 ext 2240 or (786)-725-2238.

Classificada 5 em 5 estrelas

Communication was fast and effective

Communication was fast and effective. Everything was set up perfectly and the price as competitive

22 de janeiro de 2026
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Resposta da AutoStar Transport Express

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.

Classificada 5 em 5 estrelas

El servicio de transportación de mis…

El servicio de transportación de mis dos vehiculos fue muy de acuerdo a lo qu me habían propuesto. Desde un principio me dieron instrucciones de cada documento que debía completar. Paso por paso fui orientado y cualquier duda, le escribia y rapido tenia respuesta. Mis autos llegaron a tiempo y en muy buen estado.

11 de dezembro de 2025
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Resposta da AutoStar Transport Express

Sofia Wolf @ 786-871-0091:
Hola María, gracias por brindar tus comentarios sobre tu experiencia de transporte. La opinión de nuestros clientes impulsa nuestro negocio. Te agradecemos por enviar tu vehículo con nosotros y por tomarte el tiempo de dejar esta valiosa y útil reseña. Cuando tú, tu familia o tus amigos deseen un transporte de vehículos sin preocupaciones, por favor contacten a Sofía al 888-802-8250 ext. 4205, al 786-871-0091 o por correo electrónico a sofia.wolf@autostartransport.com

Classificada 5 em 5 estrelas

10/10 service. highly recommend

seamless transaction to have my dump truck moved from NY to NC. great communication from beginning to end. would highly recommend and certainly would use again!

23 de dezembro de 2025
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Resposta da AutoStar Transport Express

Edwin Meffe @ 786-228-5364: Hi Eric! Thank you for such a great review! I am happy that your transport experience was so great. It is always great to hear from my customers that all our efforts are both recognized and appreciated. Please feel free to refer us to friends and family. Should you ever need transport please contact me at 786-228-5364 or 888-802-8250 Ext. 2229 or via email at Edwin.Meffe@autostartransport.com. Thank you and have a great day.

Classificada 5 em 5 estrelas

AutoStar Excellent Result

We used this service to transport a car from Maryland to Alabama for our daughter.
Scheduling was easy and the agent was very courteous and professional and explained the process thoroughly and answered all of our questions. The job was posted and a driver assigned the same day. Pick-up and delivery were on-time and the vehicle arrived safely. The experience met our expectations. We would use them again and we highly recommend anyone use AutoStar for your car transport needs.

3 de janeiro de 2026
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logótipo da AutoStar Transport Express

Resposta da AutoStar Transport Express

Eduardo Troconis @ 786-228-5569: Hey Michael, thank you very much for the nice review and thank you for the opportunity to earn your business. Your satisfaction with our carrier is because the carriers we use must maintain a 95% customer service rating or better. If you or any family members or friends need our services in the future feel free to contact me:†toll-free number 888-802-8250 x 2249 / direct line 786-228-5569 / email: eduardo.troconis@autostartransport.com

Classificada 5 em 5 estrelas

Was not sure if I would use AutoStar but…

Was not sure if to use this company but after some research I sent them a request and they responded with a good quote and followed up when I submitted all my information. My agent was always keeping me informed as to when they had a truck lined up and when I could expect my vehicle. The trucking company was very helpful when they arrived and put my vehicle right where I wanted it. I would use them again!

22 de dezembro de 2025
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Resposta da AutoStar Transport Express

Thank you for taking the time to leave a review for us on Trustpilot. We greatly value your feedback. Could you kindly provide your full name or reference number so that we may appropriately thank you? We appreciate your assistance in advance.

Classificada 5 em 5 estrelas

Great Company

Great Company to do business with. stayed in constant contact with us through out the whole move process, the carrier and driver were well mannered and dressed well and very polite, vehicle was well cared for during it's journey. I whole Heartedly Recomend Auto Star and their Associates to anyone in need of any type of vehicle transportation. PS, Their service is very fast!!

25 de dezembro de 2025
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logótipo da AutoStar Transport Express

Resposta da AutoStar Transport Express

Rodrigo Franca @ (786) 725-5994:Hey Neal, Thank you for the excellent review! We pride ourselves on great customer service from our office and the carriers’ drivers. I'm glad you were happy with the service. Remember Neal, if you or anyone else you know needs to transport a vehicle in the future, please feel free to give them my contact information: (888) 802-8250 Ext. 2241, 786-725-5994 or email me at rodrigo.franca@autostartransport.com.

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